Apollo Hospitals Customer Care Executive Reviews by 10+ Employees | Rated 4.5/5

What employees say about Apollo Hospitals?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

49% employees reported

Flexible timing

70% employees reported

Within city

43% employees reported

View more detailed insights

Gender based rating

3.8

Rated by Women

8 reviews

5.0

Rated by Men

1 reviews

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13 reviews found

Sort by: Popular

Customer Care Executive in Navi Mumbai

Full Time

No comments Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 02 Aug 2021

Likes

Staffs are good

Dislikes

Bad experience no value for staff how much ever they put efforts ,

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Customer Care Executive in Guwahati

Call Center Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 29 Jun 2022

Likes

The best place to be and totally homely environment.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Work Details

Great so far.

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Care Executive in Ahmedabad

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Mar 2022

Likes

The work atmosphere and co operation from supervisors and team

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Little stress as it's a hospital with full of patients everytime

Work Details

It was very interesting got to know alot of doctors and their professional life

Work days: Monday to Saturday (Strict Timings)

Customer Care Executive in Hyderabad / Secunderabad

Business Process Outsourcing Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

1.0

Skill development

4.0

Job security

1.0

Promotions

5.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 26 Oct 2021

Likes

Not bad but no career growth

Job security - Good
Work satisfaction - Excellent

Dislikes

No growth in position not much salary hike

Salary - Bad
Skill development - Bad
Promotions - Bad

Work Details

Not bad

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Khordha

Food & Beverage Service Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 25 Apr 2022

Likes

Company polices

Skill development - Good
Job security - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Good experiences

Customer Care Executive in Ahmedabad

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 Apr 2022

Likes

Time Management

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

Customer Care Executive in Gurgaon / Gurugram

Other Hospital Staff Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

2.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 01 Oct 2019

Likes

Salary - Good

Dislikes

Compensation

Skill development - Poor
Promotions - Poor
Work-life balance - Poor

Work Details

Working as a customer care executive

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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Customer Care Executive in Bangalore / Bengaluru

Prm Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 07 Jan 2019

Likes

Totally nice .working environment is good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work timings: Flexible Timings

Discover interview dos and don'ts from real experiences

Customer Care Executive in Chennai

Administration Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 27 Jan 2019

Likes

Teammates, training, work environment and work-life balance.

Salary - Good
Skill development - Excellent
Work-life balance - Excellent

Dislikes

Salary/appraisal, politics.

Work Details

It was good experience to working with Apollo with full excitement and lots of responsibilities for every patient coming from all over the India and intenational too. I learnt a lot and feel pround to help different kind of patients and poor family.

Work days: Monday to Saturday (Strict Timings)

Customer Care Executive in New Delhi

Front Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 25 Oct 2018

Likes

Great Workplace.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Politics

Work Details

Exiciting

Work days: Monday to Saturday (Flexible Timings)

Customer Care Executive in Bangalore / Bengaluru

Other Hospital Staff Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 16 May 2018

Likes

Environment

Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Good

Dislikes

Politics

Work Details

Customer care executive,handling calls,giving Dr appointment s to patient s,billing,going for camps.

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive

Imaging & Diagnostics Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 25 Jan 2018

Likes

Career growth

Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary

Work Details

Good

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Kanpur

Administration Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 10 May 2018

Likes

Skill development - Good
Job security - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Top trending discussions

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Interview Tips & Stories

2w (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..

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Apollo Hospitals Reviews by Designations

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AmbitionBox has 13 Apollo Hospitals reviews submitted by Apollo Hospitals employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Apollo Hospitals is the right company for you. 49% of e...Read more

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Apollo Hospitals Customer Care Executive Reviews