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Croma Interview Questions, Process, and Tips

Updated 25 Feb 2025

Top Croma Interview Questions and Answers

View all 34 questions

Croma Interview Experiences

Popular Designations

127 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected Selected

I was interviewed before Feb 2024.

Round 1 - HR 

(1 Question)

  • Q1. Excepted salary

Customer Service Specialist Interview Questions asked at other Companies

Q1. Can you provide an example of a time when you went above and beyond for a customer?
View answer (1)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I applied via Referral and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - Group Discussion 

The manager asking me to my bio data and how can i start my journey and how was your future plan...

Interview Preparation Tips

Interview preparation tips for other job seekers - No

Customer Service Specialist Interview Questions asked at other Companies

Q1. Can you provide an example of a time when you went above and beyond for a customer?
View answer (1)
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Do you abouts how to handle customer
  • Ans. 

    Yes, I have experience in handling customer inquiries and resolving issues effectively.

    • Listen actively to understand the customer's concerns

    • Empathize with the customer and show genuine concern

    • Offer solutions or alternatives to resolve the issue

    • Follow up to ensure customer satisfaction

    • Remain calm and professional, even in challenging situations

  • Answered by AI
  • Q2. What was yor last experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Will prepared

Customer Care Specialist Interview Questions asked at other Companies

Q1. Do you abouts how to handle customer
View answer (1)
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Why do you want to join
Round 2 - Coding Test 

Vlookup formula and other accounting basic question

Executive Accountant Interview Questions asked at other Companies

Q1. What is P2P cycle , 3 way match , and what will you do if Approvals are missing in case of Non PO Invoices.
View answer (4)

Croma interview questions for popular designations

 Customer Service Specialist

 (10)

 Department Manager

 (7)

 Sales Executive

 (7)

 Store Manager

 (7)

 Back Dock Controller

 (6)

 Customer Service Executive

 (4)

 Senior Executive

 (4)

 Supervisor

 (4)

Team Lead Interview Questions & Answers

user image Anonymous

posted on 21 Jan 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Dec 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Salary related & working experience

Interview Preparation Tips

Topics to prepare for Croma Team Lead interview:
  • Good experience

Team Lead Interview Questions asked at other Companies

Q1. write a java program to get maxing profit by buying and selling a share from a given set of values (they will change the question after you give solution, like if consider buying only once and selling once they will say to buying multiple t... read more
View answer (3)

Get interview-ready with Top Croma Interview Questions

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Feb 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. About yourself ? About education and work experience
  • Q2. Why u want switch job???
  • Q3. Salary expectation ... growth in current CTC
Round 3 - Technical 

(4 Questions)

  • Q1. Explain about key profermance indicator
  • Ans. 

    Key performance indicators (KPIs) are measurable values that demonstrate how effectively a company is achieving key business objectives.

    • KPIs are used to evaluate the success of an organization or a particular activity in which it engages.

    • They help in monitoring progress towards strategic goals.

    • Examples of KPIs include revenue growth, customer retention rate, employee turnover rate, and sales conversion rate.

  • Answered by AI
  • Q2. What is tat and SDC in service industry
  • Ans. 

    TAT stands for Turnaround Time and SDC stands for Service Delivery Chain in the service industry.

    • TAT refers to the time taken to complete a service or task.

    • SDC refers to the entire process involved in delivering a service to the customer.

    • TAT and SDC are important metrics in measuring efficiency and customer satisfaction in the service industry.

    • For example, in a restaurant, TAT would be the time taken to serve a meal, w...

  • Answered by AI
  • Q3. Process of vendor onboarding and vendor management.
  • Ans. 

    Vendor onboarding involves evaluating, selecting, and establishing relationships with new vendors, while vendor management involves monitoring and maintaining relationships with existing vendors.

    • Identify the need for a new vendor based on business requirements

    • Conduct due diligence on potential vendors including background checks and financial stability

    • Negotiate terms and conditions of the contract with the vendor

    • Establ...

  • Answered by AI
  • Q4. Previous company work profile and kpi

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy interview...only about your previous experience and previous kpi

Assistant Manager Interview Questions asked at other Companies

Q1. You are Handling cash operations then how you manage operations with sales ?
View answer (87)

Jobs at Croma

View all

Interview Questions & Answers

user image Abhishek Vedante

posted on 26 Nov 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in May 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    I am a motivated and experienced professional with a strong background in business development and client relations.

    • I have a Bachelor's degree in Business Administration

    • I have worked in the business development field for 5 years

    • I have successfully managed and expanded client portfolios

    • I am skilled in identifying new business opportunities

    • I have excellent communication and negotiation skills

  • Answered by AI
  • Q2. What is your experience
  • Ans. 

    I have 5 years of experience in business development and sales.

    • 5 years of experience in business development and sales

    • Successfully generated leads and closed deals

    • Developed and maintained relationships with clients

    • Implemented effective sales strategies

    • Achieved sales targets consistently

  • Answered by AI
Round 3 - One-on-one 

(3 Questions)

  • Q1. Conditions given to you
  • Ans. 

    The question is about the conditions given to the interviewee.

    • List the conditions given to you

    • Provide a detailed description of each condition

    • Include examples if applicable

  • Answered by AI
  • Q2. Check your system knologde
  • Q3. Your background
  • Ans. 

    I have a diverse background with experience in finance, marketing, and project management.

    • Finance: Worked as a financial analyst for 3 years, analyzing financial statements and creating financial models.

    • Marketing: Managed digital marketing campaigns for a startup, increasing website traffic by 50% in 6 months.

    • Project Management: Led cross-functional teams to successfully deliver multiple projects on time and within bud

  • Answered by AI

Supervisor Interview Questions & Answers

user image Anonymous

posted on 31 Oct 2023

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Qualification work experience
Round 3 - One-on-one 

(1 Question)

  • Q1. Qualification work experience
  • Ans. M com and work experience sun Pharma
  • Answered Anonymously

Supervisor Interview Questions asked at other Companies

Q1. Self introduction? & what is mean by eCommerce ? How it can do
View answer (10)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Why do you want to get into sales

Customer Service Specialist Interview Questions asked at other Companies

Q1. Can you provide an example of a time when you went above and beyond for a customer?
View answer (1)
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Work experience
  • Q2. Products knowledge

Croma Interview FAQs

How many rounds are there in Croma interview?
Croma interview process usually has 2-3 rounds. The most common rounds in the Croma interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for Croma interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Croma. The most common topics and skills that interviewers at Croma expect are Customer Service, Sales, Store Management, Service Desk and Retail Sales.
What are the top questions asked in Croma interview?

Some of the top questions asked at the Croma interview -

  1. How you will handle customer issue and staff iss...read more
  2. Who would you target your Marketing Communication for a Gamming Console, Parent...read more
  3. What are the steps involved in selling a sanitiz...read more
How long is the Croma interview process?

The duration of Croma interview process can vary, but typically it takes about less than 2 weeks to complete.

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Croma Interview Process

based on 217 interviews

Interview experience

4.3
  
Good
View more
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Croma Reviews and Ratings

based on 2.5k reviews

4.0/5

Rating in categories

3.9

Skill development

3.8

Work-life balance

3.6

Salary

4.0

Job security

3.8

Company culture

3.3

Promotions

3.7

Work satisfaction

Explore 2.5k Reviews and Ratings
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