i
Croma
Compare
Filter interviews by
Croma Customer Care Specialist Interview Questions and Answers
Croma Customer Care Specialist Interview Experiences
1 interview found
Naveen Sharma
(2 Questions)
- Q1. Do you abouts how to handle customer
- Ans.
Yes, I have experience in handling customer inquiries and resolving issues effectively.
Listen actively to understand the customer's concerns
Empathize with the customer and show genuine concern
Offer solutions or alternatives to resolve the issue
Follow up to ensure customer satisfaction
Remain calm and professional, even in challenging situations
- Q2. What was yor last experience
Interview Preparation Tips
Top trending discussions
Interview questions from similar companies
Selected
I applied via Naukri.com and was interviewed in Dec 2024. There was 1 interview round.
(2 Questions)
- Q1. Tell me about your self
- Ans.
I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.
5 years of experience in customer care
Skilled in resolving customer issues
Strong focus on providing exceptional service
Empathetic and dedicated approach
Excellent communication skills
- Q2. What is BPO
- Ans.
BPO stands for Business Process Outsourcing, where a company contracts out specific business tasks to a third-party provider.
BPO involves outsourcing non-core business functions such as customer service, technical support, and data entry.
Companies often use BPO to reduce costs, improve efficiency, and focus on their core competencies.
Popular BPO destinations include India, the Philippines, and Eastern Europe.
Examples o...
(2 Questions)
- Q1. What is your dream
- Q2. What is your house condistion
- Ans.
My house is in good condition, well-maintained and clean.
Well-maintained with regular cleaning and upkeep
No major structural issues
Comfortable and inviting atmosphere
(2 Questions)
- Q1. Family and qualifications
- Q2. Y job Q krni h ??
I was interviewed in Oct 2023.
(5 Questions)
- Q1. How you promote your brand
- Ans.
We promote our brand through various marketing strategies and customer engagement.
We utilize social media platforms to create brand awareness and engage with our customers.
We collaborate with influencers and brand ambassadors to promote our products/services.
We participate in industry events and trade shows to showcase our brand and connect with potential customers.
We run targeted advertising campaigns to reach our tar...
- Q2. Promote off-line online relationship with customer
- Ans.
Building strong relationships with customers both online and offline is crucial for customer satisfaction and loyalty.
Engage with customers through personalized emails or messages to show appreciation for their business.
Utilize social media platforms to interact with customers, respond to their inquiries, and provide updates on products or services.
Offer exclusive online promotions or discounts to encourage customers t...
- Q3. Connect with people other language also
- Q4. What are the brand's available in shoppers Stop? How will you deal with the customers when they want the same piece and that product is not available in store and the customer need that product only ,same ...
- Ans.
Shoppers Stop offers a variety of brands. When a customer wants a specific product that is not available in store, I will offer alternatives and assist in locating the item at another store or online.
Apologize for the inconvenience and express understanding of their desire for the specific product.
Offer alternatives in terms of similar products or different brands that may meet their requirements.
Check availability at ...
- Q5. Styling of maniquien after creating story
- Ans.
The styling of a mannequin after creating a story involves dressing the mannequin in appropriate clothing and accessories that align with the narrative.
Consider the theme or concept of the story
Choose clothing and accessories that reflect the characters and setting
Pay attention to color coordination and visual appeal
Ensure the mannequin's pose and expression match the story
Use props or additional elements to enhance th...
Interview Preparation Tips
Senior Customer Support Executive Interview Questions & Answers
Walmart
Anonymous
posted on 16 Dec 2023
I applied via Walk-in and was interviewed in Nov 2023. There were 3 interview rounds.
We need to discuss with our batch candidate and choose any topic like, Chennai flood, Palastine Isreal conflict , sustainable development.
(1 Question)
- Q1. Tell me about yourself? What's your previous experience? Customer support related questions.
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed before Dec 2022. There were 4 interview rounds.
(2 Questions)
- Q1. What is your name and where are you from.
- Q2. What about you and why you left privious job
(1 Question)
- Q1. What is your family background and how many given privious salary
(1 Question)
- Q1. What is your goal and what is your thin and what is your good
Interview Preparation Tips
Senior Customer Support Executive Interview Questions & Answers
Walmart
Tridev Swain
posted on 19 Jun 2023
Selected
I applied via Naukri.com and was interviewed before Jun 2022. There were 3 interview rounds.
(4 Questions)
- Q1. Tell me about your last working experience
- Q2. What do you think, why should we hire you
- Q3. What was your last weekend routine
- Q4. What qualities you have which we can consider to be better for our company
(2 Questions)
- Q1. What was your previous work
- Q2. What was your role in the process
Interview Preparation Tips
I was interviewed in Sep 2022.
(1 Question)
- Q1. Be confident and presentable in front of HR
(3 Questions)
- Q1. Basic knowledge of retail sector
- Q2. Tell me about your self
- Q3. What is your strenth
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed before Dec 2022. There were 4 interview rounds.
(2 Questions)
- Q1. What is your name and where are you from.
- Q2. What about you and why you left privious job
(1 Question)
- Q1. What is your family background and how many given privious salary
(1 Question)
- Q1. What is your goal and what is your thin and what is your good
Interview Preparation Tips
I applied via Walk-in and was interviewed in Jul 2022. There were 2 interview rounds.
(1 Question)
- Q1. Tell me about Yourself
Interview Preparation Tips
Croma Interview FAQs
Tell us how to improve this page.
Croma Interviews By Designations
- Croma Customer Service Specialist Interview Questions
- Croma Department Manager Interview Questions
- Croma Sales Executive Interview Questions
- Croma Store Manager Interview Questions
- Croma Back Dock Controller Interview Questions
- Croma Customer Service Executive Interview Questions
- Croma Senior Executive Interview Questions
- Croma Supervisor Interview Questions
- Show more
Interview Questions for Popular Designations
- Customer Care Executive Interview Questions
- Non Voice Customer Care Executive Interview Questions
- Senior Customer Support Executive Interview Questions
- Assistant Manager Customer Care Interview Questions
- Customer Care Associate Interview Questions
- Senior Customer Service Representative Interview Questions
- Customer Success Specialist Interview Questions
- Customer Service Executive Interview Questions
- Show more
Croma Customer Care Specialist Interview Process
based on 1 interview
Interview experience
Interview Questions from Similar Companies
Fast track your campus placements
Croma Customer Care Specialist Reviews and Ratings
based on 1 review
Rating in categories
|
Customer Service Specialist
443
salaries
|  ₹1.3 L/yr - ₹4.9 L/yr |
|
Assistant Department Manager
366
salaries
| ₹2.5 L/yr - ₹7 L/yr |
|
Store Manager
316
salaries
| ₹4.9 L/yr - ₹15 L/yr |
|
Senior Executive
263
salaries
| ₹3 L/yr - ₹10 L/yr |
|
Department Manager
263
salaries
| ₹2.8 L/yr - ₹6.2 L/yr |
Reliance Retail
Tata Group
Aditya Birla Group
Future Group
- Home >
- Interviews >
- Croma Interview Questions >
- Croma Customer Care Specialist Interview Questions
