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Concentrix Corporation Operations Representative Interview Questions and Answers for Experienced

Updated 11 Apr 2025

Concentrix Corporation Operations Representative Interview Experiences for Experienced

24 interviews found

Operations Representative Interview Questions & Answers

user image Sayantan Kumar Dey

posted on 29 Sep 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - AMCAT 

(1 Question)

  • Q1. 45 min various Questions
Round 2 - Client Interview 

(1 Question)

  • Q1. Why left last organisation? If You selected for process after you worked there but after few months you received better offer what you do
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

There was VARC DILR and quantitative analysis

Round 2 - One-on-one 

(1 Question)

  • Q1. English communication
Round 3 - Technical 

(1 Question)

  • Q1. Process related questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Proficient in English
Typing speed is important

Operations Representative Interview Questions Asked at Other Companies for Experienced

Q1. What do you know about customer service ?
asked in Avis
Q2. How you manage if happens any problem
Q3. Discuss with client

Operations Representative Interview Questions & Answers

user image Shantanu Kumar Sarkar

posted on 28 Mar 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

An essay writing in 400 words within 20 minutes.

Round 2 - HR 

(1 Question)

  • Q1. General interview questions in bpo
Round 3 - One-on-one 

(3 Questions)

  • Q1. General OPS round
  • Q2. What do you know about customer service ?
  • Ans. 

    Customer service involves providing assistance and support to customers before, during, and after a purchase.

    • Customer service is about meeting the needs and expectations of customers.

    • It involves effective communication, problem-solving, and empathy.

    • Examples include resolving customer complaints, answering inquiries, and providing product recommendations.

    • Customer service can be provided through various channels such as ...

  • Answered by AI
  • Q3. Why do you want to join BPO ?
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Jan 2024. There were 3 interview rounds.

Round 1 - Assignment 

Aamcat test will there

Round 2 - HR 

(1 Question)

  • Q1. Self introduction
Round 3 - One-on-one 

(1 Question)

  • Q1. Self introduction and some questions

Concentrix Corporation interview questions for designations

 Sr. Representative Operations

 (16)

 Senior Operations Representative

 (10)

 Representative

 (4)

 Customer Service Operations Representative

 (1)

 Senior Representative

 (34)

 Customer Representative

 (2)

 Technical Representative

 (2)

 Customer Service Representative

 (27)

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Oct 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

5 Section of Questions

Round 2 - HR 

(1 Question)

  • Q1. Skills, About yourself, basic Qn
Round 3 - One-on-one 

(1 Question)

  • Q1. Discuss with client
  • Ans. 

    Discussing with clients to understand their needs and expectations.

    • Listen actively to the client's concerns and requirements

    • Ask clarifying questions to ensure a clear understanding

    • Provide solutions or recommendations based on the client's needs

    • Maintain open communication throughout the process

    • Follow up to ensure client satisfaction

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Apr 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Myself, why concentrix, situations, favourite moment of my life
Round 3 - One-on-one 

(4 Questions)

  • Q1. Myself, past experience, Situation, family background
  • Q2. Which company have you worked for?
  • Q3. What was your role?
  • Q4. What were your KPI’s

Interview Preparation Tips

Interview preparation tips for other job seekers - My advise would be that do not stress over the interview come with a happy and good mood and you will crack it
Interview experience
3
Average
Difficulty level
Easy
Process Duration
-
Result
Selected Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Versant round test , spoken English & talking English test.

Round 3 - One-on-one 

(1 Question)

  • Q1. One on one round directly video online interview.

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not waste time in this company, especially Bhubaneswar branch.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jun 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

It's Normal Question Which People

Round 3 - HR 

(3 Questions)

  • Q1. Background Question
  • Q2. Where You're staying?
  • Ans. 

    I am currently staying in a rented apartment in downtown.

    • I am staying in a rented apartment

    • The apartment is located in downtown

    • I have been living here for the past six months

  • Answered by AI
  • Q3. Why You are Joining This company?
  • Ans. 

    I am joining this company because of its strong reputation, growth opportunities, and alignment with my skills and values.

    • Reputation: The company has a strong reputation in the industry, known for its high-quality products and services.

    • Growth opportunities: The company offers excellent career growth opportunities, allowing me to develop and advance in my career.

    • Alignment with skills and values: The company's mission, v...

  • Answered by AI
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Dec 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Personal information. Previous experience Job discription
Round 3 - Aptitude Test 

Audio recording, voice modulation, understanding

Round 4 - One-on-one 

(1 Question)

  • Q1. Technical questions based on the profile and my knowledge about the scenario.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident. Focus on what you know. And understand what is the question asked then answer.

Operations Representative Interview Questions & Answers

user image Shobhit Srivastava

posted on 5 Apr 2025

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Apr 2024, where I was asked the following questions.

  • Q1. Tell me about your self?
  • Q2. Then there is an amcat.

Concentrix Corporation Interview FAQs

How many rounds are there in Concentrix Corporation Operations Representative interview for experienced candidates?
Concentrix Corporation interview process for experienced candidates usually has 2-3 rounds. The most common rounds in the Concentrix Corporation interview process for experienced candidates are Aptitude Test, One-on-one Round and HR.
How to prepare for Concentrix Corporation Operations Representative interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Concentrix Corporation. The most common topics and skills that interviewers at Concentrix Corporation expect are Customer Satisfaction, Customer Service Orientation, Database, HP Data Protector and Recruitment.
What are the top questions asked in Concentrix Corporation Operations Representative interview for experienced candidates?

Some of the top questions asked at the Concentrix Corporation Operations Representative interview for experienced candidates -

  1. What do you know about customer servic...read more
  2. Discuss with cli...read more
  3. Do you aware about the social media platforms polici...read more
How long is the Concentrix Corporation Operations Representative interview process?

The duration of Concentrix Corporation Operations Representative interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

Concentrix Corporation Operations Representative Interview Process for Experienced

based on 17 interviews

3 Interview rounds

  • Resume Shortlist Round
  • HR Round
  • One-on-one Round
View more

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Concentrix Corporation Operations Representative Salary
based on 2.9k salaries
₹1 L/yr - ₹5.5 L/yr
At par with the average Operations Representative Salary in India
View more details

Concentrix Corporation Operations Representative Reviews and Ratings

based on 595 reviews

3.9/5

Rating in categories

3.5

Skill development

3.7

Work-life balance

3.3

Salary

4.2

Job security

3.8

Company culture

3.0

Promotions

3.6

Work satisfaction

Explore 595 Reviews and Ratings
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