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based on 25.2k Reviews

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Concentrix Corporation Contact Center Associate Interview Questions and Answers for Experienced

Updated 8 Apr 2024

6 interviews found

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Contact Center Associate Interview Questions

user image Bunny Kalra

posted on 8 Apr 2024

Interview experience
5
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Apr 2023.

3 Interview Rounds

1

HR Round (3 Questions)

  • Q1. Why do you want to work here
  • Q2. Tell me something about your self
  • Q3. What was your job role and key responsibilities in your previous organisation
2

Aptitude Test Round

Versant round on laptop

3

One-on-one Round (3 Questions)

  • Q1. Video call with team leader in nectar process
  • Q2. Checking thought process
  • Q3. Asking will you take leaves in upcoming time

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident give versant round in a very quiet place don't get confused,
Interview experience
4
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Aug 2023.

1 Interview Round

1

HR Round (3 Questions)

  • Q1. Tell me something about yourself
  • Q2. Tell me something about your yesterday schedule
  • Q3. Tell me about your last birthday celebration

2 Interview Rounds

1

One-on-one Round (1 Question)

  • Q1. Tell me about yourself Your academics Work experience
2

HR Round (4 Questions)

  • Q1. Why should we hire you?
  • Q2. What are your salary expectations?
  • Q3. Why are you looking for a change?
  • Q4. What are your strengths and weaknesses?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be good in communication and mostly will be the shifts job
Interview experience
3
Average
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Apr 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (1 Question)

  • Q1. About work experience
3

One-on-one Round (1 Question)

  • Q1. Manager round about experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and you will easly crack the interview

Concentrix Corporation interview questions for designations

 Contact Center Executive

 (1)

 Call Center Agent

 (2)

 Call Center Executive

 (1)

 Associate

 (17)

 Associate/Senior Associate -(Nontechnical)

 (2)

 Associate/Senior Associate -(Technical)

 (1)

 Senior Associate

 (25)

 Process Associate

 (13)

Interview Questions

Contact Center Associate Interview Questions

user image shivam arora

posted on 8 Mar 2022

I applied via Naukri.com and was interviewed before Mar 2021.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Aptitude Test Round

Just paragraph writing

3

HR Round (1 Question)

  • Q1. Tell me about yourself.
4

HR Round (1 Question)

  • Q1. Where do you see yourself in 5 years?

Interview Preparation Tips

Interview preparation tips for other job seekers - Kindly focus on the manager round

Interview questions from similar companies

Center Manager Interview Questions

Quess user image Anonymous

posted on 12 May 2021

Interview Questions

Center Manager Interview Questions

Quess user image Anonymous

posted on 14 Jan 2021

Interview Questions

  • Q1. Experience and all. Add Answer
  • Q2. How have handled ykur previous projects and how you will handle your given project. Add Answer

Center Head Interview Questions

Quess user image Anonymous

posted on 19 Nov 2021

I applied via Indeed and was interviewed before Nov 2020.

3 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be positive and try to expose yourself whatever you have experience

I applied via Recruitment Consultant and was interviewed before Feb 2020.

4 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Become already wigh hindi to english translation,numbers knowladge

Concentrix Corporation Interview FAQs

How many rounds are there in Concentrix Corporation Contact Center Associate interview for experienced candidates?
Concentrix Corporation interview process for experienced candidates usually has 2-3 rounds. The most common rounds in the Concentrix Corporation interview process for experienced candidates are HR, One-on-one Round and Resume Shortlist.
What are the top questions asked in Concentrix Corporation Contact Center Associate interview for experienced candidates?

Some of the top questions asked at the Concentrix Corporation Contact Center Associate interview for experienced candidates -

  1. How will you handle aggressive custom...read more
  2. What is empathy and sympat...read more
  3. Video call with team leader in nectar proc...read more

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People are getting interviews through

based on 4 Concentrix Corporation interviews
WalkIn
Job Portal
Referral
25%
25%
25%
25% candidates got the interview through other sources.
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

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Concentrix Corporation Contact Center Associate Salary
based on 763 salaries
₹2 L/yr - ₹5.2 L/yr
At par with the average Contact Center Associate Salary in India
View more details

Concentrix Corporation Contact Center Associate Reviews and Ratings

based on 132 reviews

3.5/5

Rating in categories

3.1

Skill development

3.4

Work-Life balance

3.4

Salary & Benefits

3.4

Job Security

3.3

Company culture

2.7

Promotions/Appraisal

3.2

Work Satisfaction

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