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Cognizant Voice Process Executive Interview Questions and Answers for Experienced

Updated 10 Jan 2025

Cognizant Voice Process Executive Interview Experiences for Experienced

8 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Highest qualification
  • Q2. Willing to work shifts
  • Ans. 

    Yes, I am willing to work shifts as required for the role.

    • I am flexible with my schedule and understand the importance of working different shifts.

    • I have previous experience working in roles that required shift work.

    • I am committed to meeting the needs of the job, even if it means working non-traditional hours.

  • Answered by AI
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Just an incompleted self intro
  • Q2. No other questions asked

Interview Preparation Tips

Interview preparation tips for other job seekers - please be patience and ask the questions releted to the role
dont fool the candidates who came for interview my sincere request was please ask more questions about the role. dont ask only self intro and dont decide this candidate was not fit for the job

Voice Process Executive Interview Questions Asked at Other Companies for Experienced

asked in Amazon
Q1. How to solve a problem of customer
asked in Amazon
Q2. When a customer is angery how you handle this time
asked in Amazon
Q3. How to talk humble to customer
Q4. How do you handle irritating customer?
Q5. What is favourite colour and why explain in 120worda
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Introduce yourself
  • Q2. How fluent your in Hindi
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Self introduction
Round 2 - HR 

(1 Question)

  • Q1. Do through resume

Cognizant interview questions for designations

 Voice Process

 (3)

 NON Voice Process

 (9)

 Senior Voice Process Executive

 (8)

 Non Voice Process Executive

 (3)

 International Voice Process Executive

 (1)

 Non Voice Process Associate

 (20)

 Non Voice Process Customer Care Executive

 (2)

 NON Voice

 (2)

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Feb 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Self introduction of me And family background
Round 3 - HR 

(1 Question)

  • Q1. Y u r preferred this job in this company

Interview Preparation Tips

Interview preparation tips for other job seekers - I am faster learning about the Job it will take any risk for complete of work
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Mar 2023.

Round 1 - Aptitude Test 

2 rounds of aptitude test

Round 2 - Aptitude Test 

They will test how you are taking decision by situation 😉

Round 3 - HR 

(1 Question)

  • Q1. Main question as you all know that tell me about yourself 😉 Then they asked some questions regarding designation

Interview Preparation Tips

Interview preparation tips for other job seekers - (freshers) don't be fear, interview means not they are making you fear, interview is share your thoughts and favours to them and be mindful to providing them with smile and elegant expression 😌

I applied via Company Website and was interviewed in Jul 2022. There were 2 interview rounds.

Round 1 - Assignment 

Topic Is Women Beauty Plus And I will be good in to writing test was good.

Round 2 - One-on-one 

(2 Questions)

  • Q1. He Was Check My Communication
  • Q2. And I was Normal Communication so I will Rejected.

Interview Preparation Tips

Interview preparation tips for other job seekers - Good In Communication And Knowledge about your Previse Work.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Its 40 question , and 40 minutes

Round 3 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Ans. 

    I am a highly motivated and experienced Voice Process Executive with excellent communication skills and a strong customer service background.

    • Experienced in handling customer queries and providing solutions

    • Proficient in using voice process software and tools

    • Strong ability to build rapport with customers and ensure customer satisfaction

    • Excellent communication skills, both verbal and written

    • Ability to work in a fast-paced...

  • Answered by AI
  • Q2. Why you quit previous job
  • Ans. 

    I quit my previous job due to lack of growth opportunities and a desire for a new challenge.

    • Lack of growth opportunities

    • Desire for a new challenge

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - cognizant is a nice company with loat of opperchunities

Interview questions from similar companies

I applied via Walk-in and was interviewed before Nov 2021. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. My self , Previous work knowledge, Salary expectations.
  • Q2. Why you left last organisation?
  • Q3. What is your salary expectations ?
  • Q4. Where do you live at ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident no matter if your grammar is not perfect while communicating. Just be normal.

I applied via Referral and was interviewed before Jul 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Introduction confirmation about the interview schedule.
Round 3 - One-on-one 

(2 Questions)

  • Q1. Go through your resume
  • Q2. Testing core knowledge on applied domine.
Round 4 - HR 

(1 Question)

  • Q1. About the salary negotiation.

Interview Preparation Tips

Interview preparation tips for other job seekers - be prepared on basis information Domin on which role you are applied.

Cognizant Interview FAQs

How many rounds are there in Cognizant Voice Process Executive interview for experienced candidates?
Cognizant interview process for experienced candidates usually has 2 rounds. The most common rounds in the Cognizant interview process for experienced candidates are HR, One-on-one Round and Aptitude Test.
How to prepare for Cognizant Voice Process Executive interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Cognizant. The most common topics and skills that interviewers at Cognizant expect are AR Calling, Bpo Voice, Customer Service, Denial Management and International Voice Process.
What are the top questions asked in Cognizant Voice Process Executive interview for experienced candidates?

Some of the top questions asked at the Cognizant Voice Process Executive interview for experienced candidates -

  1. What are static binding and dynamic bind...read more
  2. State the difference between heap memory and stack memo...read more
  3. Main question as you all know that tell me about yourself 😉 Then they asked...read more
How long is the Cognizant Voice Process Executive interview process?

The duration of Cognizant Voice Process Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

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Cognizant Voice Process Executive Interview Process for Experienced

based on 7 interviews

1 Interview rounds

  • HR Round
View more
Cognizant Voice Process Executive Salary
based on 246 salaries
₹1.8 L/yr - ₹5 L/yr
17% more than the average Voice Process Executive Salary in India
View more details

Cognizant Voice Process Executive Reviews and Ratings

based on 68 reviews

4.0/5

Rating in categories

3.8

Skill development

3.9

Work-life balance

3.7

Salary

4.2

Job security

4.1

Company culture

3.3

Promotions

3.7

Work satisfaction

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