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Coffee Day Interview Questions and Answers

Updated 10 Nov 2024

Coffee Day Interview Experiences

Popular Designations

21 interviews found

I applied via Campus Placement

Interview Questionnaire 

6 Questions

  • Q1. Tell me about yourself?
  • Ans. 

    I am a customer service executive with 5 years of experience in handling customer queries and complaints.

    • I have excellent communication and interpersonal skills.

    • I am a good listener and can empathize with customers.

    • I am proficient in using customer service software and tools.

    • I have experience in handling difficult customers and resolving their issues.

    • I am a team player and can work under pressure to meet targets.

  • Answered by AI
  • Q2. Why Coffee day beverages?Why not Mu-sigma?
  • Ans. 

    Coffee Day Beverages aligns with my personal interests and career goals.

    • I have a passion for the food and beverage industry

    • I am interested in the customer service aspect of the industry

    • I believe Coffee Day Beverages has a strong brand and reputation

    • I have researched the company and believe it aligns with my career goals

    • I am excited about the opportunity to work with a company that values customer satisfaction

  • Answered by AI
  • Q3. You are so good at Management. Why not IIM's?
  • Ans. 

    I believe in learning through experience and practical application rather than just theoretical knowledge.

    • I prefer hands-on experience over just classroom learning

    • I have gained valuable management skills through my work experience

    • I believe in continuous learning and self-improvement

    • I have taken relevant courses and workshops to enhance my skills

    • I am open to pursuing further education if it aligns with my career goals

  • Answered by AI
  • Q4. Questions about my internship experiences
  • Q5. We are operating all over india.Are you willing to relocate anywhere in india?
  • Ans. 

    Yes, I am willing to relocate anywhere in India for this opportunity.

    • I am open to exploring new places and cultures.

    • I am excited about the prospect of working in different parts of India.

    • I am willing to make the necessary arrangements to relocate.

    • I understand the importance of being flexible and adaptable in a customer service role.

  • Answered by AI
  • Q6. Question about symposium organizing and Leadership Experiences

Interview Preparation Tips

Round: Resume Shortlist
Experience: First round was Resume short list round.There were no GPA criterias.According to the interview experience of me and my seniors they were looking for people who have good knowledge in Management. They also looked for candidates who has done internships in Management domain. I had done many management internships and it help me a lot.The internship I did in the filed of Marketing and Operations at IIMA helped me alot.






Tips: 1.Do as many internships as possible.
2.Organize more symposiums
3.Enhance your leadership qualities
4.Dont worry about GPA.Many people who got placed had many backlogs/arrears.

Round: Group Discussion
Experience: Group Discussion went on very well. I was talking in terms of India is MODIfied.The panelists looked for some valid and good points.Starting the discussion and concluding the discussion earns you special points.Overall decorum was well maintained and it should be
Tips: 1.Be clear and Valid in your points
2.Be confident
3.Give chance to others as well.
4.Dont take too much time
Duration: 3330 Minutes minutes

Round: HR Interview
Experience: HR interview was not so different and all.Usual questions that is asked in other HR interviews.I was very confident and I drived HR towards my side.I impressed the HR's very well.They asked many questions as listed in the questions section.
Tips: 1.Be confident
2.Attitude Matters
3.Impress HR by saying truth
4.Have good leadership qualities


General Tips: 1.Be confident
2.Have good leadership qualities
3.Impress HR by your attitude
4.
Skills: Personality, Interpersonal Skills, Attitude, Marketing, Leadership
College Name: Anna University Chennai

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (36)

Jobs at Coffee Day

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Coffee Day Interview FAQs

How many rounds are there in Coffee Day interview?
Coffee Day interview process usually has 2-3 rounds. The most common rounds in the Coffee Day interview process are HR, Group Discussion and One-on-one Round.
How to prepare for Coffee Day interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Coffee Day. The most common topics and skills that interviewers at Coffee Day expect are FMCG Sales, Retail Sales, Sales Operations, Salesforce and Sales Planning.
What are the top questions asked in Coffee Day interview?

Some of the top questions asked at the Coffee Day interview -

  1. What is a PCB in Machine Cal...read more
  2. What tools do you require for opening mach...read more
  3. What will you do if incentive removed from your packa...read more
How long is the Coffee Day interview process?

The duration of Coffee Day interview process can vary, but typically it takes about less than 2 weeks to complete.

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Coffee Day Interview Process

based on 20 interviews

Interview experience

4.2
  
Good
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Coffee Day Reviews and Ratings

based on 200 reviews

3.2/5

Rating in categories

3.1

Skill development

3.2

Work-life balance

3.0

Salary

3.3

Job security

2.9

Company culture

2.8

Promotions

2.9

Work satisfaction

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