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I applied via Naukri.com and was interviewed before Mar 2023. There were 3 interview rounds.
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I applied via Naukri.com and was interviewed before Jun 2021. There were 2 interview rounds.
I applied via Campus Placement
I applied via Campus Placement
I applied via Referral and was interviewed before Oct 2020. There were 4 interview rounds.
IHG is a multinational hospitality company that owns and operates several hotel brands worldwide.
IHG stands for InterContinental Hotels Group
It was founded in 2003 and is headquartered in Denham, UK
IHG owns and operates several hotel brands including InterContinental, Crowne Plaza, Holiday Inn, and Kimpton Hotels & Restaurants
It has over 5,900 hotels in nearly 100 countries
IHG is one of the largest hotel companies in t
I applied via Job Portal and was interviewed in Mar 2024. There were 2 interview rounds.
Quant,Logical Reasoning
Simple Aptitude and Case study
I applied via Referral and was interviewed in Mar 2023. There were 2 interview rounds.
Handling an angry customer requires active listening, empathy, and a willingness to find a solution.
Listen actively to the customer's concerns without interrupting them
Empathize with the customer's frustration and acknowledge their feelings
Apologize for any inconvenience caused and take responsibility for finding a solution
Offer a solution that meets the customer's needs and expectations
Follow up with the customer to e
based on 1 interview
Interview experience
based on 4 reviews
Rating in categories
Territory Sales Manager
134
salaries
| ₹4.2 L/yr - ₹8.5 L/yr |
Territory Manager
53
salaries
| ₹5 L/yr - ₹7.2 L/yr |
Sales Executive
52
salaries
| ₹5 L/yr - ₹7.5 L/yr |
Area Sales Manager
47
salaries
| ₹7 L/yr - ₹12.5 L/yr |
Assistant Manager
32
salaries
| ₹1.9 L/yr - ₹7.7 L/yr |
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