Tim Hortons Interview Questions, Process, and Tips

Q1. Tell me somthing about yourself
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Q2. How many years of experience do yoj have?
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Q3. You current CTC and expectations?
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Q4. Where do you staty
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Q1. What kind of trainings do you do
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Q2. How do you gel-up with operations?
Ans. 
I build strong relationships with operations through open communication, collaboration, and understanding of their needs.
• Regular communication with operations team to understand their challenges and needs

• Collaborating on projects and initiatives to support operational goals

• Providing training and development opportunities tailored to operations' specific needs

• Seeking feedback and actively listening to concerns to addres...read more
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Q3. What if operations do not support you?
Ans. 
It is important to build relationships and communicate effectively with operations to gain their support.
• Build relationships with key stakeholders in operations to understand their concerns and priorities

• Communicate the benefits of learning and development initiatives to operations in terms of improved performance and efficiency

• Seek feedback from operations on their training needs and tailor programs to meet their requ...read more
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Q4. What will you do to check the understanding of staff?
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I prepared a ppt based on any topic of my choice and need to present it to the HR and L&D team.

Q1. Tell me something about your self
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Q2. Your previous work profile
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Q1. Over all work profile, personal background,
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In store training who to make cappuccino

Q1. Tell me about your self first a fall thankyou giving this opportunity so my name is himanshu rawat I am in 28 year old I am good learner I have positive attitude I know how to handle team mates you talking...read more
Ans. Good I have good communication skills I know how to handle customer complaints
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Q2. Tell me different between cappuccino and latte
Ans. 
Cappuccino has equal parts of espresso, steamed milk, and milk foam, while latte has more steamed milk and a thin layer of foam on top.
• Cappuccino has equal parts of espresso, steamed milk, and milk foam

• Latte has more steamed milk and a thin layer of foam on top

• Cappuccino is typically served in smaller cups than lattes

• Cappuccinos are often topped with cocoa powder or cinnamon, while lattes may have latte art on top
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Q3. What salary you expect
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Q4. Where do you live
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Q5. What is your last salary in which company
Ans. My salary is 19 thousand at cafe coffee day private limited as a senior barista
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Q6. What is your age
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Q7. How to handle customer complaints customer are pure vegetarian and you give a non veg sandwich so this time how to the handle customer and customer was very aggressive
Ans. 
Handle customer complaints about receiving non-vegetarian sandwich as a vegetarian customer.
• Apologize sincerely for the mistake and assure the customer that it will not happen again.

• Offer to replace the non-vegetarian sandwich with a vegetarian option or provide a refund.

• Listen to the customer's concerns and try to empathize with their situation.

• Stay calm and composed, even if the customer is aggressive, and avoid esca...read more
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Q1. Tell me about a time you had to deal with conflicting responsibilities
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Q2. Told them about a time in previous work with multiple projects, mitigated by doing them one at a time
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Basic SQL Assessment, given a scenario and sample data, bunch of questions on how to write the query to get the desired result

Q1. Allowance policy of this company
Ans. 
The company offers various allowances to its employees based on their job roles and responsibilities.
• The company provides travel allowance to employees who frequently travel for work

• Employees who work in hazardous environments are given a risk allowance

• There is a meal allowance for employees who work overtime

• The company also offers a housing allowance for employees who live far from the workplace

• Allowances are reviewed...read more
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Q2. Leave policies in this company
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