Tim Hortons Barista Coffee Maker Interview Questions and Answers

Q1. Tell me about a time you have to deal with difficult problem
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Q2. Typical behaviroual question, used STR approach
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In store training who to make cappuccino

Q1. Tell me about your self first a fall thankyou giving this opportunity so my name is himanshu rawat I am in 28 year old I am good learner I have positive attitude I know how to handle team mates you talking...read more
Ans. Good I have good communication skills I know how to handle customer complaints
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Q2. Tell me different between cappuccino and latte
Ans. 
Cappuccino has equal parts of espresso, steamed milk, and milk foam, while latte has more steamed milk and a thin layer of foam on top.
• Cappuccino has equal parts of espresso, steamed milk, and milk foam

• Latte has more steamed milk and a thin layer of foam on top

• Cappuccino is typically served in smaller cups than lattes

• Cappuccinos are often topped with cocoa powder or cinnamon, while lattes may have latte art on top
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Q3. What salary you expect
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Q4. Where do you live
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Q5. What is your last salary in which company
Ans. My salary is 19 thousand at cafe coffee day private limited as a senior barista
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Q6. What is your age
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Q7. How to handle customer complaints customer are pure vegetarian and you give a non veg sandwich so this time how to the handle customer and customer was very aggressive
Ans. 
Handle customer complaints about receiving non-vegetarian sandwich as a vegetarian customer.
• Apologize sincerely for the mistake and assure the customer that it will not happen again.

• Offer to replace the non-vegetarian sandwich with a vegetarian option or provide a refund.

• Listen to the customer's concerns and try to empathize with their situation.

• Stay calm and composed, even if the customer is aggressive, and avoid esca...read more
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