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Tim Hortons Shift Manager Interview Questions and Answers

Updated 8 Jan 2025

Tim Hortons Shift Manager Interview Experiences

1 interview found

Shift Manager Interview Questions & Answers

user image Dalwinder Kumar

posted on 8 Jan 2025

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jan 2024. There were 3 interview rounds.

Round 1 - HR 

(5 Questions)

  • Q1. What is your name and where are you from?
  • Q2. In which companies have you worked, and how much experience do you have?
  • Q3. Why do we hire you
  • Q4. What are Your strengths,what can you do some different
  • Q5. What is team handling
Round 2 - Case Study 

The issue of bottle back situations in restaurant operations and their potential solutions.

Round 3 - Group Discussion 

Please provide details about your family and their occupations.

Interview Preparation Tips

Interview preparation tips for other job seekers - They can request any type of work to be completed, including cleaning and long shifts.

Interview questions from similar companies

I applied via Naukri.com

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Very basic one just walk through cv
Round 3 - Behavioral 

(1 Question)

  • Q1. About the work we do in restaurant
Round 4 - Behavioral 

(2 Questions)

  • Q1. Very easy not much of about yourself and all
  • Q2. Nothing very basic , hygiene standards, situation handling

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident learn all about restaurant operation p&l, manpower, utilities ,etc

I applied via Naukri.com and was interviewed in Dec 2021. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Introduce about ur self ?
  • Q2. What is PNL describe sub heads of PNL
  • Ans. 

    PNL stands for Profit and Loss statement. It is a financial statement that summarizes a company's revenues, costs, and expenses during a specific period of time.

    • PNL is used to determine a company's profitability and financial health.

    • It includes subheads such as revenue, cost of goods sold, gross profit, operating expenses, net income, and more.

    • Revenue is the total amount of money earned by the company from sales or ser...

  • Answered by AI
  • Q3. Guest problem situation handling

Interview Preparation Tips

Interview preparation tips for other job seekers - Communication should be clear
Be confident

I applied via Walk-in and was interviewed before Nov 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Brief introduction on self.
  • Q2. Work experience related
Round 3 - Case Study 

Operations, marketing, people management related

Interview Preparation Tips

Interview preparation tips for other job seekers - Kindly have a updated resume. Keep soft copies of all necessary documents. Interview panel will question you in different perspectives. Always maintain eye contact and be confident. Before facing interview kindly go through the company history and competitors sale, marketing strategy, operation.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(7 Questions)

  • Q1. Tell me something about yourself
  • Q2. Why we should hire you
  • Q3. In which position you wanted to see yourself next Five years
  • Q4. Tell me something about your family
  • Q5. Tell. Me something about your strength and weakness
  • Q6. How much salary would you expect from us
  • Q7. How would you heard about this job
Round 3 - Technical 

(2 Questions)

  • Q1. What is p&l and how it works
  • Ans. 

    P&L stands for profit and loss statement, a financial report that shows a company's revenues, expenses, and profits over a specific period of time.

    • P&L statement is a financial document that summarizes a company's revenues, costs, and expenses during a specific period.

    • It helps in evaluating the financial performance of a business and determining its profitability.

    • The statement typically includes revenue, cost of goods s...

  • Answered by AI
  • Q2. How to calculate p&l
  • Ans. 

    P&L can be calculated by subtracting total expenses from total revenue.

    • Calculate total revenue from sales

    • Calculate total expenses including food costs, labor costs, overhead, etc.

    • Subtract total expenses from total revenue to get the P&L

    • P&L = Total Revenue - Total Expenses

    • Example: Total Revenue = $10,000, Total Expenses = $8,000, P&L = $2,000

  • Answered by AI
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. About self Past experience Question regarding food safety
Round 3 - Behavioral 

(1 Question)

  • Q1. About myself. Past experience How will I manage to handle such a premium outlet. Knowledge about PnL
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. WHy you want this job
  • Ans. I love to interact and serve people
  • Answered by aditya goyal

Interview Preparation Tips

Interview preparation tips for other job seekers - Show the dedication you have and be open and smiling.

I applied via Walk-in

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Verification with Market manager and learnings
  • Q2. Nothing like special questions they ask normally on our knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - I was join here as team member by time by time I got growths and become store manager.
For every position we have to clear exams and interview with OM/MM
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jul 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Situation handling, people contol
  • Q2. Controlling, people handling, team work
Round 3 - Assignment 

Numerical question, feedback situation handling

Round 4 - Case Study 

Learning, feedbacks situation handling

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in May 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Round one will be a telephonic with HR. They will verify your CV and asked about your previous job experiences and salary details.
Round 3 - One-on-one 

(1 Question)

  • Q1. Second round will be with their respective area manager. Most of questions will be from store operations, people management and PNL.

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare your previous jobs PNL.
Be clear about salary negotiation.

Tim Hortons Interview FAQs

How many rounds are there in Tim Hortons Shift Manager interview?
Tim Hortons interview process usually has 3 rounds. The most common rounds in the Tim Hortons interview process are HR, Case Study and Group Discussion.
How to prepare for Tim Hortons Shift Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Tim Hortons. The most common topics and skills that interviewers at Tim Hortons expect are QSR, Shift Management, Inventory Management, Restaurant Management and Fast Food.
What are the top questions asked in Tim Hortons Shift Manager interview?

Some of the top questions asked at the Tim Hortons Shift Manager interview -

  1. In which companies have you worked, and how much experience do you ha...read more
  2. What are Your strengths,what can you do some differ...read more
  3. What is your name and where are you fr...read more

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Tim Hortons Shift Manager Interview Process

based on 4 interviews

Interview experience

5
  
Excellent
View more

Shift Manager Interview Questions from Similar Companies

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Tim Hortons Shift Manager Salary
based on 46 salaries
₹2.5 L/yr - ₹4 L/yr
16% less than the average Shift Manager Salary in India
View more details

Tim Hortons Shift Manager Reviews and Ratings

based on 17 reviews

3.2/5

Rating in categories

2.8

Skill development

2.7

Work-life balance

3.1

Salary

2.8

Job security

2.7

Company culture

2.9

Promotions

2.5

Work satisfaction

Explore 17 Reviews and Ratings
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