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CMS IT Services Technical Support Engineer Interview Questions and Answers

Updated 25 Jan 2025

CMS IT Services Technical Support Engineer Interview Experiences

4 interviews found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I was interviewed before Jan 2024.

Round 1 - HR 

(2 Questions)

  • Q1. Basic question based on profile and your work experience
  • Q2. Technical question asked by Clients manager
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. What's is operating system
  • Ans. 

    An operating system is a software that manages computer hardware and provides services for computer programs.

    • Manages computer hardware resources

    • Provides services for computer programs

    • Examples: Windows, macOS, Linux

  • Answered by AI
  • Q2. What's is O365 and cloud
  • Ans. 

    O365 is a subscription-based service by Microsoft that includes access to various productivity tools, while cloud refers to storing and accessing data and programs over the internet.

    • O365 stands for Office 365, a suite of productivity applications like Word, Excel, and Outlook provided by Microsoft on a subscription basis

    • Cloud computing involves storing and accessing data and programs over the internet instead of on a l...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Operating system are os. It's system running on good. Os corrupted system is not working properly. O365 mean office 365 it's offline mail communication it's very useful for the software

Skills evaluated in this interview

Technical Support Engineer Interview Questions Asked at Other Companies

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Q5. How to release previous IP which assign to your device?

I applied via Naukri.com and was interviewed before Oct 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Introduction about yourself
  • Q2. Some personal information
Round 3 - Technical 

(1 Question)

  • Q1. Technical questions about troubleshooting

Interview Preparation Tips

Interview preparation tips for other job seekers - Experience was good
My colleagues was good

But salary is very low

I applied via Naukri.com and was interviewed before Mar 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell Me About Yourself
  • Q2. Tell Me Your Job Role Responsibilities

Interview Preparation Tips

Interview preparation tips for other job seekers - my first Advice is be ready for interview and your dress is be formal & riched timely on interview location
proper eye contact with interviewer
proper answering interview question & be confident
if interviewer interested listen you so prepare different type of introduction version

CMS IT Services interview questions for designations

 IT Technical Support Engineer

 (1)

 Support Engineer

 (1)

 Product Support Engineer

 (1)

 Desktop Support Engineer

 (22)

 Remote Support Engineer

 (3)

 Senior Support Engineer

 (2)

 Engineer- Customer Support

 (2)

 Network Support Engineer

 (1)

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Support L1,L2 Technical round AWS
  • Q2. Salary
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. About the coding and resume questions
Round 3 - HR 

(1 Question)

  • Q1. Bond and salary package

Interview Preparation Tips

Interview preparation tips for other job seekers - Better experience and very good company. They have bond of one year and also have health insurance and will provide leaves and two off days for a weekend

I applied via Recruitment Consulltant and was interviewed in Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Basic question about you and your last company
Round 3 - Technical 

(1 Question)

  • Q1. How to fix system hang without restarting
  • Ans. 

    To fix system hang without restarting, try these steps.

    • Check for any running processes that may be causing the hang and end them

    • Clear temporary files and cache

    • Update drivers and software

    • Run a virus scan

    • Check for any hardware issues

    • Try a system restore to a previous point

    • Use command prompt to run system file checker (sfc /scannow)

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Very basic questions regarding day to day use of computers

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Nov 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

Aptitude and coding round

Round 2 - Group Discussion 

Power of imagination topic

Round 3 - Technical 

(2 Questions)

  • Q1. Introduce yourself
  • Ans. 

    I am a dedicated and experienced Application Support Engineer with a strong background in troubleshooting and resolving technical issues.

    • Over 5 years of experience in providing technical support for various applications

    • Proficient in diagnosing and resolving software and hardware issues

    • Skilled in analyzing system logs and performance metrics to identify root causes of problems

    • Excellent communication skills to effectivel...

  • Answered by AI
  • Q2. What do you know about the role and responsibilities

Interview Preparation Tips

Interview preparation tips for other job seekers - Should be strong in communication
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. What are the issues you are facing daily?
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. What is the API
  • Ans. 

    API stands for Application Programming Interface, which allows different software applications to communicate with each other.

    • APIs define the methods and data formats that applications can use to request and exchange information.

    • They allow developers to access the functionality of a system or service without needing to understand its internal workings.

    • Examples of APIs include Google Maps API for integrating maps into a...

  • Answered by AI

Skills evaluated in this interview

CMS IT Services Interview FAQs

How many rounds are there in CMS IT Services Technical Support Engineer interview?
CMS IT Services interview process usually has 2 rounds. The most common rounds in the CMS IT Services interview process are Technical, Resume Shortlist and HR.
How to prepare for CMS IT Services Technical Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at CMS IT Services. The most common topics and skills that interviewers at CMS IT Services expect are Technical Support, Desktop Support, Hardware Engineering, Hardware Networking and IT Services.
What are the top questions asked in CMS IT Services Technical Support Engineer interview?

Some of the top questions asked at the CMS IT Services Technical Support Engineer interview -

  1. What's is operating sys...read more
  2. What's is O365 and cl...read more
  3. Technical question asked by Clients mana...read more

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CMS IT Services Technical Support Engineer Interview Process

based on 2 interviews

Interview experience

3
  
Average
View more
CMS IT Services Technical Support Engineer Salary
based on 285 salaries
₹1.1 L/yr - ₹5.4 L/yr
39% less than the average Technical Support Engineer Salary in India
View more details

CMS IT Services Technical Support Engineer Reviews and Ratings

based on 76 reviews

3.3/5

Rating in categories

3.2

Skill development

2.9

Work-life balance

2.9

Salary

3.0

Job security

3.1

Company culture

2.8

Promotions

3.1

Work satisfaction

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