Indium Software Technical Support Associate Interview Questions and Answers

ARTIFICAIL INTELLIGENCE

BASED ON LOGICAL THINKING

Q1. Support L1,L2 Technical round AWS
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Q2. Salary
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Q1. What are your strength and weaknesses?
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Q1. Basic question about you and your last company
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Q1. How to fix system hang without restarting
Ans. 
To fix system hang without restarting, try these steps.
• Check for any running processes that may be causing the hang and end them

• Clear temporary files and cache

• Update drivers and software

• Run a virus scan

• Check for any hardware issues

• Try a system restore to a previous point

• Use command prompt to run system file checker (sfc /scannow)
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General questions , maths ,GI, basic networking

Q1. Finnone master activity
Ans. We have support finnone master as per business requirement
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Q2. LOS production support,
Ans. We have handle all LOS issue and taken necessary action my end as well co ordinate with vendor
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Q3. LMS production support
Ans. Reschedule cases,knock off,manual advice,closer cases,add and modified applicant, co applicant and guarentor,mobile number change request,service branches change,downsize cases LOS and LMS
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Q1. About your previous work experience
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