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CMS IT Services Interview Questions, Process, and Tips

Updated 7 Apr 2025

Top CMS IT Services Interview Questions and Answers

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CMS IT Services Interview Experiences

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138 interviews found

I applied via Facebook and was interviewed in Jul 2020. There were 3 interview rounds.

Interview Questionnaire 

8 Questions

  • Q1. 1. What is RAM device?
  • Ans. 

    RAM stands for Random Access Memory, a type of computer memory that allows data to be accessed in any order.

    • RAM is volatile memory, meaning it loses its data when power is turned off

    • It is used to temporarily store data that the CPU needs to access quickly

    • Examples of RAM devices include DIMMs, SODIMMs, and DDR memory modules

  • Answered by AI
  • Q2. What is ROM device?
  • Ans. 

    ROM stands for Read-Only Memory. It is a type of computer memory that stores data permanently and cannot be modified.

    • ROM is non-volatile memory, meaning it retains data even when the power is turned off.

    • It is used to store firmware, which is software that is permanently programmed into a hardware device.

    • ROM is commonly found in devices like game consoles, smartphones, and computers.

    • Examples of ROM include CD-ROM, DVD-R

  • Answered by AI
  • Q3. What is hard drive?
  • Ans. 

    A hard drive is a storage device used to store and retrieve digital information on a computer.

    • It is a non-volatile storage device.

    • It consists of one or more rotating disks called platters.

    • Data is stored magnetically on the platters using read/write heads.

    • Hard drives have a higher storage capacity compared to other storage devices like solid-state drives (SSDs).

    • Examples of hard drive interfaces include SATA, SCSI, and I

  • Answered by AI
  • Q4. What is the difference between RAM and HRD DRIVE?
  • Ans. 

    RAM is a volatile memory used for temporary storage while HRD DRIVE is a non-volatile memory used for permanent storage.

    • RAM stands for Random Access Memory while HRD DRIVE stands for Hard Disk Drive.

    • RAM is faster but smaller in capacity while HRD DRIVE is slower but larger in capacity.

    • RAM loses its data when power is turned off while HRD DRIVE retains its data even when power is off.

    • RAM is used for temporary storage of...

  • Answered by AI
  • Q5. What is trouble shooting and IP address?
  • Ans. 

    Troubleshooting is the process of identifying and resolving problems or issues within a system. An IP address is a unique numerical identifier assigned to each device connected to a network.

    • Troubleshooting involves identifying the root cause of a problem and finding a solution.

    • IP address is a 32-bit number that identifies a device on a network.

    • IP addresses can be either static or dynamic.

    • Troubleshooting network issues ...

  • Answered by AI
  • Q6. What are the latest windows os?
  • Ans. 

    The latest Windows OS are Windows 10 and Windows 11.

    • Windows 10 was released in 2015 and is still widely used.

    • Windows 11 was released in 2021 and has new features like Snap Layouts and Snap Groups.

    • Both OS have regular updates and support from Microsoft.

  • Answered by AI
  • Q7. What is LAN and WAN?
  • Ans. 

    LAN stands for Local Area Network and WAN stands for Wide Area Network.

    • LAN is a network that connects devices within a limited area such as a home, office, or building.

    • WAN is a network that connects devices over a large geographical area such as a city, country, or even the world.

    • LAN typically uses Ethernet cables or Wi-Fi for connectivity while WAN uses technologies such as leased lines, satellite links, or VPNs.

    • Examp...

  • Answered by AI
  • Q8. What is server and Back-up device?
  • Ans. 

    A server is a computer program or device that provides functionality for other programs or devices. A backup device is used to store copies of important data.

    • A server is a computer program or device that provides services or resources to other devices or programs on a network.

    • Servers can be used for various purposes such as hosting websites, storing data, or running applications.

    • A backup device is used to create copies...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just go through above topics and you can crack the interview for desktop support Engineer

Skills evaluated in this interview

Top CMS IT Services Associate Engineer Trainee Interview Questions and Answers

Q1. What is the difference between RAM and HRD DRIVE?
View answer (1)

Associate Engineer Trainee Interview Questions asked at other Companies

Q1. 4. give a scenario on how electrical and electronics can be used simultaneously
View answer (2)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - Technical 

(4 Questions)

  • Q1. Tell me your self introduction
  • Ans. 

    I am a dedicated and experienced Desktop Support Engineer with a strong background in troubleshooting and resolving technical issues.

    • Experienced in providing technical support to end users

    • Proficient in diagnosing and resolving hardware and software issues

    • Skilled in setting up and configuring computer systems and networks

  • Answered by AI
  • Q2. What is DNS
  • Ans. 

    DNS stands for Domain Name System, which translates domain names to IP addresses.

    • DNS is like a phone book for the internet, translating human-readable domain names (like google.com) to IP addresses (like 172.217.3.206).

    • It helps users access websites and other online services by translating domain names into IP addresses that computers can understand.

    • DNS also helps with email delivery, ensuring that emails are sent to t...

  • Answered by AI
  • Q3. What is letest version of windows
  • Ans. 

    The latest version of Windows is Windows 11.

    • Windows 11 is the latest version of the Windows operating system.

    • It was officially released on October 5, 2021.

    • Windows 11 introduces a new design, improved performance, and new features like Snap Layouts and Snap Groups.

  • Answered by AI
  • Q4. How to be configured office 365
  • Ans. 

    Office 365 can be configured by setting up user accounts, assigning licenses, configuring email settings, and setting up security measures.

    • Set up user accounts by adding users in the admin portal

    • Assign licenses to users based on their roles and needs

    • Configure email settings such as setting up mailboxes, distribution lists, and email forwarding

    • Set up security measures like enabling multi-factor authentication and settin

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Get your resume right when applying for a
job
A few things are very important while giving an interview

Top CMS IT Services Desktop Support Engineer Interview Questions and Answers

Q1. How to know the hostname of client system through the remote system.
View answer (9)

Desktop Support Engineer Interview Questions asked at other Companies

Q1. What is APIPA? WHAT IS SUBNETMASK? DIFFERENCE BETWEEB IPv4 and IPv6. How many types of os installation? What is BIOS AND what is use of CMOS BATTARY? WHST IS HDD and how many types of HDD? How to shot SMPS AND HOW TO UPDRADE RAM? DIFFERENCE... read more
View answer (3)
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I appeared for an interview before Mar 2024, where I was asked the following questions.

  • Q1. What steps do you take to ensure compliance with IT security standards such as ISO 27001, GDPR, SOC 2, and NIST?
  • Q2. How do you approach incident escalation and conduct post-mortem analysis?
  • Q3. What is ITIL change management, and how do you minimize risks associated with critical production changes?
  • Q4. How do you handle a major security breach in a cloud environment?

Project Manager Interview Questions asked at other Companies

Q1. What is success & what is failure to you? How do you handle failure? - not much interviewer asks such questions, but I believe these are very important questions, if you want to succeed.
View answer (2)
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Aug 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Introduction, Education background
  • Q2. 1-2 technical questions.

Associate Engineer Interview Questions asked at other Companies

Q1. Count Ways To Reach The N-th Stair Problem Statement You are given a number of stairs, N. Starting at the 0th stair, you need to reach the Nth stair. Each time you can either climb one step or two steps. You have to return the number of dis... read more
View answer (1)

CMS IT Services interview questions for popular designations

 Desktop Support Engineer

 (24)

 Service Desk Engineer

 (5)

 Associate Engineer Trainee

 (5)

 Technical Support Engineer

 (4)

 Service Delivery Manager

 (4)

 Remote Support Engineer

 (3)

 Software Engineer

 (3)

 Network Engineer

 (3)

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. What is a DHCP server, and what is an APIPA address?
  • Ans. 

    A DHCP server assigns IP addresses to devices on a network, while an APIPA address is a self-assigned IP address when DHCP is not available.

    • DHCP server automatically assigns IP addresses to devices on a network

    • APIPA address is a self-assigned IP address when DHCP server is not available

    • APIPA addresses are in the range of 169.254.0.1 to 169.254.255.254

  • Answered by AI
  • Q2. What is Active Directory Domain Services (AD DS)?
  • Ans. 

    AD DS is a service provided by Microsoft Windows Server that allows administrators to manage and store information about network resources.

    • Centralized management of network resources

    • Stores information about users, computers, and other network objects

    • Allows for authentication and authorization of users and computers

    • Facilitates group policy management

    • Enables single sign-on for users across network resources

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Answering is better than my selection.

Remote Desktop Support Engineer Interview Questions asked at other Companies

Q1. How many tools used for take system on remote?
View answer (2)

Get interview-ready with Top CMS IT Services Interview Questions

Credit Controller Interview Questions & Answers

user image komal jaitly

posted on 19 Dec 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about your experience
  • Ans. 

    I have experience in identifying new business opportunities, building relationships with clients, and increasing revenue through strategic partnerships.

    • Identifying new business opportunities through market research and networking

    • Building and maintaining relationships with clients to understand their needs and provide tailored solutions

    • Increasing revenue through strategic partnerships and collaborations

    • Developing and im...

  • Answered by AI
  • Q2. Why this position?
  • Ans. 

    I have a strong background in finance and enjoy the challenge of managing credit and collections.

    • I have a degree in finance and have worked in credit control for the past 5 years.

    • I enjoy analyzing financial data and developing strategies to improve cash flow.

    • I have successfully reduced outstanding debts by 20% in my previous role by implementing efficient collection processes.

  • Answered by AI

Credit Controller Interview Questions asked at other Companies

Q1. what do you mean by physical evidence in 7p's of marketing
View answer (2)

Jobs at CMS IT Services

View all

SOC Analyst Interview Questions & Answers

user image Anonymous

posted on 6 Apr 2025

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
  • Q1. What is SIEM, How to work SIEM etc.
  • Q2. What are the basic components required to assemble a fully functional computer?

SOC Analyst Interview Questions asked at other Companies

Q1. 3.How could you educate the users regarding with cybersecurity attacks?
View answer (2)
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. What is v lan?
  • Ans. 

    VLAN stands for Virtual Local Area Network, a method of segmenting a physical network into multiple virtual networks.

    • VLANs help improve network performance, security, and manageability by isolating traffic within specific groups.

    • Each VLAN operates as if it is its own separate network, even though devices may physically be connected to the same network switch.

    • VLANs are commonly used in large organizations to separate de...

  • Answered by AI

Skills evaluated in this interview

Network Engineer Interview Questions asked at other Companies

Q1. TCP/IP layers, why is transport needed for communication? What is Subnet mask and how does it help in data communication. Why is Vlan needed? Based on what information does a switch and router send a packet or frame? Types of arp, What is p... read more
View answer (2)

Interview Questions & Answers

user image Anonymous

posted on 23 Jul 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via LinkedIn and was interviewed in Mar 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self?
  • Ans. 

    Experienced Senior Executive with a strong background in data center management and strategic planning.

    • Over 10 years of experience in leading data center operations

    • Proven track record of implementing cost-effective solutions

    • Skilled in developing and executing strategic plans to optimize data center performance

  • Answered by AI
  • Q2. How many experience in network?
  • Ans. 

    I have over 10 years of experience in network design, implementation, and troubleshooting.

    • Over 10 years of experience in network design

    • Skilled in network implementation

    • Proficient in network troubleshooting

  • Answered by AI
Round 2 - Technical 

(7 Questions)

  • Q1. What is routing?
  • Ans. 

    Routing is the process of selecting the best path for network traffic to reach its destination.

    • Routing involves determining the optimal path for data packets to travel from the source to the destination.

    • Routers use routing tables to make decisions on how to forward packets based on destination IP addresses.

    • Routing protocols like OSPF and BGP are used to exchange routing information between routers.

    • Dynamic routing allow...

  • Answered by AI
  • Q2. How to work ospf?
  • Ans. 

    OSPF (Open Shortest Path First) is a routing protocol used to find the best path for data packets in a network.

    • OSPF uses a link-state routing algorithm to determine the best path for data packets.

    • Routers in an OSPF network exchange link-state advertisements (LSAs) to build a topology map of the network.

    • OSPF calculates the shortest path to each network by using Dijkstra's algorithm.

    • OSPF supports multiple areas to scale ...

  • Answered by AI
  • Q3. What area 0 in ospf?
  • Ans. 

    Area 0 in OSPF is the backbone area where all other areas connect.

    • Area 0 is also known as the backbone area in OSPF.

    • All other OSPF areas must connect to Area 0.

    • Area 0 is required for OSPF to function properly.

    • Area 0 is used to route traffic between different OSPF areas.

  • Answered by AI
  • Q4. How to select DR/BDR in ospf?
  • Ans. 

    DR/BDR in OSPF are selected based on their priority and router ID.

    • DR/BDR election occurs on multi-access networks like Ethernet

    • Priority value is used to determine the DR/BDR, default is 1-255

    • Router with highest priority becomes DR, second highest becomes BDR

    • If priorities are equal, router with highest router ID wins

    • Priority can be manually configured to influence DR/BDR selection

  • Answered by AI
  • Q5. What use of wait attributes in BGP?
  • Ans. 

    Wait attributes in BGP are used to influence the route selection process by delaying the installation of a route into the IP routing table.

    • Wait attributes are used to delay the installation of a route into the IP routing table until the wait timer expires.

    • This can be useful in scenarios where a route should not be immediately installed, allowing time for other routes to be considered first.

    • Wait attributes can help prev...

  • Answered by AI
  • Q6. What is difference between OSPF and BGP?
  • Ans. 

    OSPF is an interior gateway protocol used within a single autonomous system, while BGP is an exterior gateway protocol used between different autonomous systems.

    • OSPF is a link-state routing protocol, while BGP is a path vector routing protocol.

    • OSPF uses a shortest path first algorithm to determine the best path, while BGP uses policies and attributes to make routing decisions.

    • OSPF is typically used within a single orga...

  • Answered by AI
  • Q7. How to synchronise routing from ospf to bgp?
  • Ans. 

    To synchronize routing from OSPF to BGP, redistribute OSPF routes into BGP and adjust metrics accordingly.

    • Redistribute OSPF routes into BGP using route redistribution commands

    • Adjust metrics to ensure BGP routes are preferred over OSPF routes

    • Use route maps to filter and manipulate routes during redistribution

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I think please focus on technical strength and believe yourself.

Skills evaluated in this interview

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
  • Q1. O365 configuration
  • Q2. Video conferencing system

Top CMS IT Services Desktop Support Engineer Interview Questions and Answers

Q1. How to know the hostname of client system through the remote system.
View answer (9)

Desktop Support Engineer Interview Questions asked at other Companies

Q1. What is APIPA? WHAT IS SUBNETMASK? DIFFERENCE BETWEEB IPv4 and IPv6. How many types of os installation? What is BIOS AND what is use of CMOS BATTARY? WHST IS HDD and how many types of HDD? How to shot SMPS AND HOW TO UPDRADE RAM? DIFFERENCE... read more
View answer (3)
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Oct 2024. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about your self
  • Ans. 

    Experienced Desktop Support Engineer with strong troubleshooting skills and a passion for technology.

    • Over 5 years of experience providing technical support for desktops, laptops, and mobile devices

    • Proficient in diagnosing hardware and software issues, resolving network connectivity problems

    • Skilled in installing and configuring operating systems, software applications, and peripherals

    • Excellent customer service skills, a...

  • Answered by AI
Round 2 - One-on-one 

(1 Question)

  • Q1. Basis about computer issue

Top CMS IT Services Desktop Support Engineer Interview Questions and Answers

Q1. How to know the hostname of client system through the remote system.
View answer (9)

Desktop Support Engineer Interview Questions asked at other Companies

Q1. What is APIPA? WHAT IS SUBNETMASK? DIFFERENCE BETWEEB IPv4 and IPv6. How many types of os installation? What is BIOS AND what is use of CMOS BATTARY? WHST IS HDD and how many types of HDD? How to shot SMPS AND HOW TO UPDRADE RAM? DIFFERENCE... read more
View answer (3)

CMS IT Services Interview FAQs

How many rounds are there in CMS IT Services interview?
CMS IT Services interview process usually has 1-2 rounds. The most common rounds in the CMS IT Services interview process are Technical, HR and Resume Shortlist.
How to prepare for CMS IT Services interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at CMS IT Services. The most common topics and skills that interviewers at CMS IT Services expect are Desktop Support, Troubleshooting, Installation, Networking and Configuration.
What are the top questions asked in CMS IT Services interview?

Some of the top questions asked at the CMS IT Services interview -

  1. How to know the hostname of client system through the remote syst...read more
  2. What is MAC address and IP addres...read more
  3. What is a Help Desk? ... What are the different forms of a help desk? ... Nam...read more
How long is the CMS IT Services interview process?

The duration of CMS IT Services interview process can vary, but typically it takes about less than 2 weeks to complete.

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CMS IT Services Interview Process

based on 132 interviews

Interview experience

3.7
  
Good
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CMS IT Services Reviews and Ratings

based on 2.7k reviews

3.1/5

Rating in categories

3.0

Skill development

3.0

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2.5

Salary

3.0

Job security

2.8

Company culture

2.4

Promotions

2.9

Work satisfaction

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