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Cloudnine Hospital Customer Care Executive Interview Questions and Answers

Updated 25 Dec 2024

Cloudnine Hospital Customer Care Executive Interview Experiences

2 interviews found

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 25 Dec 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Why do you want to work in cloud nine?
    • Add your answer
  • Q2. What do you want to be in next 5 years?
    • Add your answer

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 31 Aug 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Aug 2023. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Experience & salary
    • Add your answer
  • Q2. Expected salary
  • Ans. 

    My expected salary is negotiable and depends on the job responsibilities, company benefits, and growth opportunities.

    • My expected salary range is between $XX,XXX to $XX,XXX per year.

    • I am open to discussing the salary package based on the overall compensation package.

    • I am looking for a competitive salary that reflects my skills and experience.

    • I am also interested in learning about any additional benefits or perks offered

    • Answered by AI
    Add your answer
Round 2 - HOD 

(2 Questions)

  • Q1. Core work knowledge
    • Add your answer
  • Q2. About organisation
    • Add your answer
Round 3 - Technical 

(2 Questions)

  • Q1. About Software knowledge
    • Add your answer
  • Q2. About role clarity
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Best place for work

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Top trending discussions

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Interview Tips & Stories
1w
honestword
·
ex -
Oxane Partners
Disappointing Interview Experience with D.E. Shaw
I recently interviewed with D.E. Shaw, and it turned out to be one of the most draining experiences I’ve had. The interviewer’s approach felt unnecessarily harsh and dismissive, which made the entire process uncomfortable. At multiple points, the interviewer asked me to drop off the call, even when I tried asking basic questions about the designation, job description, and other details. After the interview, I found myself sitting there for a few minutes, trying to process what just happened. It left me questioning the overall tone and professionalism of the interview. Definitely not the experience I was expecting from such a well-known firm.
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Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

Max Life Insurance user image appu khote

posted on 26 Oct 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
    • Add your answer
  • Q2. Tell me about your self, how did you get this opportunity
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Telll me about your self
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - all good

Customer Care Executive Interview Questions & Answers

Tata Starbucks user image Nesya Williams

posted on 19 Sep 2022

I applied via Approached by Company and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Why do you want to be a Customer Care Executive from being an Executive Secretary?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident. Confidence is not “they will like my Resume or they will hire me. Confidence is “ I will be fine even if they don’t “

Customer Service Executive Interview Questions & Answers

Cholamandalam MS General Insurance user image Anonymous

posted on 29 Dec 2022

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Job Fair

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. Name and job experience
    • Add your answer
  • Q2. Where was job and what was salary
    • Add your answer
  • Q3. What was work. how much expected salary
    • Add your answer
  • Q4. Company Work and time
    • Add your answer
  • Q5. ,...................na
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Market yourself. ...
Apply even if you're not fully qualified. ...
Job search like it's your job. ...
Use informational interviews to network. ...
Set yourself apart with letters of recommendation. ...
Know yourself and what you want. ..

Customer Service Executive Interview Questions & Answers

SBI General Insurance user image Anonymous

posted on 7 Sep 2021

I applied via Naukri.com and was interviewed in Aug 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About myself , regarding experience,how familiar with operational work,
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - HR team is best and even team heads !

Customer Care Executive Interview Questions & Answers

Max Life Insurance user image appu khote

posted on 26 Oct 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
    • Add your answer
  • Q2. Tell me about your self, how did you get this opportunity
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Telll me about your self
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - all good

Customer Care Executive Interview Questions & Answers

Tata Starbucks user image Nesya Williams

posted on 19 Sep 2022

I applied via Approached by Company and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Why do you want to be a Customer Care Executive from being an Executive Secretary?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident. Confidence is not “they will like my Resume or they will hire me. Confidence is “ I will be fine even if they don’t “

Customer Support Executive Interview Questions & Answers

Cholamandalam MS General Insurance user image Anonymous

posted on 12 Sep 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. How many language you know to apeak
  • Ans. 

    I am fluent in three languages: English, Spanish, and French.

    • Fluent in English, Spanish, and French

    • Able to communicate effectively in all three languages

    • Can provide customer support in multiple languages

    • Answered by AI
    Add your answer
  • Q2. How can you assist customers to solve their query
  • Ans. 

    I can assist customers by actively listening to their concerns, providing accurate information, offering solutions, and following up to ensure satisfaction.

    • Listen attentively to the customer's query

    • Ask clarifying questions to fully understand the issue

    • Provide accurate and relevant information or solutions

    • Follow up with the customer to ensure their query has been resolved

    • Answered by AI
    Add your answer
  • Q3. Can you able to type fast
  • Ans. 

    Yes, I am able to type fast and accurately.

    • I have a typing speed of 70 words per minute.

    • I have experience in data entry roles where speed and accuracy were crucial.

    • I am proficient in using keyboard shortcuts to increase typing speed.

    • Answered by AI
    Add your answer
  • Q4. Salary negotiations
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company, average salary, job safety, descent and well knowledgeable managers,

Customer Service Executive Interview Questions & Answers

Max Life Insurance user image Prashant Pandey

posted on 9 Jul 2022

Round 1 - One-on-one 

(1 Question)

  • Q1. Self introduction, about job profile
    • Add your answer
Round 2 - HR 

(1 Question)

  • Q1. Why left previous organization
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Always focus to confidence not language. Make your knowledge better. Before interview go for job responsibilities and KRA and find ways to fit your self for it
More about working at Cloudnine Hospital

Cloudnine Hospital Interview FAQs

How many rounds are there in Cloudnine Hospital Customer Care Executive interview?
Cloudnine Hospital interview process usually has 2 rounds. The most common rounds in the Cloudnine Hospital interview process are HR and Technical.
What are the top questions asked in Cloudnine Hospital Customer Care Executive interview?

Some of the top questions asked at the Cloudnine Hospital Customer Care Executive interview -

  1. Why do you want to work in cloud ni...read more
  2. What do you want to be in next 5 yea...read more
  3. About Software knowle...read more

Tell us how to improve this page.

Cloudnine Hospital Interviews By Designations

Interview Questions for Popular Designations

People are getting interviews through

based on 2 Cloudnine Hospital interviews
Referral
50%
50% candidates got the interview through other sources.
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

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Cloudnine Hospital Customer Care Executive Salary
based on 12 salaries
₹2.5 L/yr - ₹3.6 L/yr
20% more than the average Customer Care Executive Salary in India
View more details

Cloudnine Hospital Customer Care Executive Reviews and Ratings

based on 58 reviews

4.8/5

Rating in categories

4.7

Skill development

4.8

Work-Life balance

4.6

Salary & Benefits

4.8

Job Security

4.8

Company culture

4.3

Promotions/Appraisal

4.7

Work Satisfaction

Explore 58 Reviews and Ratings
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