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Cholamandalam MS General Insurance

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3.8

based on 2k Reviews

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Cholamandalam MS General Insurance Customer Support Executive Interview Questions and Answers

Updated 12 Sep 2023

Cholamandalam MS General Insurance Customer Support Executive Interview Experiences

2 interviews found

Customer Support Executive Interview Questions & Answers

user image Anonymous

posted on 12 Sep 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. How many language you know to apeak
  • Ans. 

    I am fluent in three languages: English, Spanish, and French.

    • Fluent in English, Spanish, and French

    • Able to communicate effectively in all three languages

    • Can provide customer support in multiple languages

    • Answered by AI
    Add your answer
  • Q2. How can you assist customers to solve their query
  • Ans. 

    I can assist customers by actively listening to their concerns, providing accurate information, offering solutions, and following up to ensure satisfaction.

    • Listen attentively to the customer's query

    • Ask clarifying questions to fully understand the issue

    • Provide accurate and relevant information or solutions

    • Follow up with the customer to ensure their query has been resolved

    • Answered by AI
    Add your answer
  • Q3. Can you able to type fast
  • Ans. 

    Yes, I am able to type fast and accurately.

    • I have a typing speed of 70 words per minute.

    • I have experience in data entry roles where speed and accuracy were crucial.

    • I am proficient in using keyboard shortcuts to increase typing speed.

    • Answered by AI
    Add your answer
  • Q4. Salary negotiations
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company, average salary, job safety, descent and well knowledgeable managers,

Customer Support Executive Interview Questions & Answers

user image Anonymous

posted on 26 Jan 2021

I applied via Naukri.com

Interview Preparation Tips

Interview preparation tips for other job seekers - Good Knowledgable team of HR in Chola MS General insurance Co Ltd.and asking to experience related question to candidate.HR staff is a supportive for interviewer candidate.

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Top trending discussions

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Career Advice
1w
an accounts & finance executive
Seeking Advice on Transitioning from AR to Core Finance Roles
Hi everyone, I’ve been working in Accounts Receivable (AR) for 3 years and am currently pursuing CMA US. I want to transition into core finance roles like financial analysis, FP&A, or corporate finance. Would love to hear from those who’ve made a similar switch—what roles should I target, what salary can I expect, and which companies are good for this move? Any advice or experiences would be really helpful. Thanks in advance! #Finance #AccountsReceivable #CareerTransition #CMAUS #FinancialAnalysis #FP&A #CorporateFinance #JobSearch
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Interview questions from similar companies

Customer Support Executive Interview Questions & Answers

Bharti AXA Life Insurance user image Anonymous

posted on 22 Feb 2025

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I appeared for an interview before Feb 2024.

Round 1 - HR 

(3 Questions)

  • Q1. Hi Ankit tell me about your self
    • Add your answer
  • Q2. Current working or unemployed
    • Add your answer
  • Q3. Are you interested to switch your job
    • Add your answer
Round 2 - Behavioral 

(6 Questions)

  • Q1. Hi Ankit tell me about your self
    • Add your answer
  • Q2. What is your current role and responsibility
    • Add your answer
  • Q3. Who all are there in your family?"
    • Add your answer
  • Q4. Why do you want to change your job?
    • Add your answer
  • Q5. Why should I hire you..
    • Add your answer
  • Q6. What is your expectations about salary. And etc..
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Share the truth about your job interview confidentially..

Senior Executive Interview Questions & Answers

Bharti AXA Life Insurance user image

posted on 22 Oct 2021

I applied via Recruitment Consultant and was interviewed before Oct 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. MIS related
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Questions As per your designation or role

Senior Executive Interview Questions & Answers

Bharti AXA Life Insurance user image Anonymous

posted on 20 Jul 2021

I applied via Recruitment Consultant and was interviewed before Jul 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. All questions were realted to professional work
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Answered all questions confidently and where there were questions where I wasn't knowing answer I told them that I haven't worked on these and will revert after getting knowledge on the same.

Senior Executive Interview Questions & Answers

Medi Assist India user image Anonymous

posted on 11 May 2018

Interview Questionnaire 

1 Question

  • Q1. Self introduction. Questions based on insurance. Company profile.
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SBI General Insurance user image Anonymous

posted on 13 Jan 2021

Interview Questionnaire 

2 Questions

  • Q1. There were 2 rounds by HR and state head,
    • Add your answer
  • Q2. Only questions were asked regarding past experience
    • Add your answer

Customer Service Executive Interview Questions & Answers

Aditya Birla Health Insurance Co user image Anonymous

posted on 4 Feb 2022

I appeared for an interview before Feb 2021.

Round 1 - Only my self and little bit engl 

(1 Question)

  • Q1. Only my self and little bit of english about anything
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - They just wants confidante candidate and good comms

Customer Service Executive Interview Questions & Answers

Axis Max Life Insurance user image

posted on 9 Jul 2022

Round 1 - One-on-one 

(1 Question)

  • Q1. Self introduction, about job profile
    • Add your answer
Round 2 - HR 

(1 Question)

  • Q1. Why left previous organization
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Always focus to confidence not language. Make your knowledge better. Before interview go for job responsibilities and KRA and find ways to fit your self for it

Senior Executive Interview Questions & Answers

Bajaj Allianz Life Insurance user image Anonymous

posted on 15 Jun 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in Dec 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

GD round was conducted by HR and given a topic to debate by the student and discussed the topic by each other with both team members

Round 3 - HR 

(3 Questions)

  • Q1. Tell me about yourself
  • Ans. Good afternoon Sir I’m Debakar Hajong I belong from Meghalaya and I did my graduation in Bachelor of Arts from sankardev college Shillong after that I thought to change the course into a management field so I decided to choose a MBA because it’s has a big opportunity to work with professional companies
    • Answered Anonymously
    Add your answer
  • Q2. HR was asked me the question about how many times insurance do you know
  • Ans. As per as my knowledge there are many types of insurance like Life insurance death insurance, Accident insurance , vehicle insurance etc
    • Answered Anonymously
    Add your answer
  • Q3. About family background
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - This tips for the job seekers is prepared the basic question like Tell me about yourself this most important question asked by interviewer to know exactly about candidates how much he/she can explain about yourself if you can prepare very well and try to attract by your saying will be easy for you
More about working at Cholamandalam MS General Insurance

Cholamandalam MS General Insurance Interview FAQs

How many rounds are there in Cholamandalam MS General Insurance Customer Support Executive interview?
Cholamandalam MS General Insurance interview process usually has 2 rounds. The most common rounds in the Cholamandalam MS General Insurance interview process are Resume Shortlist and One-on-one Round.
What are the top questions asked in Cholamandalam MS General Insurance Customer Support Executive interview?

Some of the top questions asked at the Cholamandalam MS General Insurance Customer Support Executive interview -

  1. How can you assist customers to solve their qu...read more
  2. How many language you know to ap...read more
  3. Can you able to type f...read more

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Cholamandalam MS General Insurance Customer Support Executive Interview Process

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Interview experience

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Cholamandalam MS General Insurance Customer Support Executive Salary
based on 8 salaries
₹1.1 L/yr - ₹5 L/yr
33% less than the average Customer Support Executive Salary in India
View more details

Cholamandalam MS General Insurance Customer Support Executive Reviews and Ratings

based on 3 reviews

2.8/5

Rating in categories

3.0

Skill development

2.2

Work-life balance

2.6

Salary

2.6

Job security

2.2

Company culture

2.2

Promotions

2.8

Work satisfaction

Explore 3 Reviews and Ratings
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