Cholamandalam MS General Insurance Area Manager Interview Questions and Answers

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Q1. How to handle chalange
Ans. 
Handling challenges involves staying calm, analyzing the situation, seeking solutions, and adapting as needed.
• Stay calm and composed to think clearly

• Analyze the challenge to understand its root cause

• Seek input from team members or mentors for different perspectives

• Develop a plan of action and be flexible to adapt as needed

• Communicate openly with stakeholders to keep them informed
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Q2. Company process and service explain
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Company process and service explanation
• The company process involves detailed steps from initial customer inquiry to final delivery of service

• Service quality is maintained through regular training of staff and customer feedback

• Efficient communication channels are established to ensure smooth operations

• Examples: Customer inquiry -> Service request -> Service delivery -> Customer feedback

• Examples: Training sessio...read more
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Q1. Previous experience and achievements
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Q2. Team handling skills
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Q1. COR & LR team handling
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Q2. Target vs achievements
Ans. 
Target vs achievements is a comparison between set goals and actual results.
• Setting realistic targets is crucial for success

• Regular monitoring of progress helps in achieving targets

• Analyzing reasons for not meeting targets can lead to improvements

• Celebrating achievements boosts morale and motivation
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Q1. Regarding work profile
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Q2. Previous work related profile
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Q1. Technical Knowledge
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Q2. Subjective regarding non motor product
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Q1. Salary Negotiation
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Q2. Negotiation regarding notice period
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