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Tata Starbucks Customer Care Executive Interview Questions and Answers

Updated 19 Sep 2022

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Customer Care Executive Interview Questions

user image Nesya Williams

posted on 19 Sep 2022

I applied via Approached by Company and was interviewed before Sep 2021.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (1 Question)

  • Q1. Why do you want to be a Customer Care Executive from being an Executive Secretary?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident. Confidence is not “they will like my Resume or they will hire me. Confidence is “ I will be fine even if they don’t “

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. Tell me about yourself
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before Oct 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (3 Questions)

  • Q1. What is your self pls explain me
  • Q2. Tell me about your self
  • Q3. Why are you choch this job

Interview Preparation Tips

Interview preparation tips for other job seekers - I have a big confidence because I'm I'll do everything

I applied via Recruitment Consulltant and was interviewed before Jul 2021.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (1 Question)

  • Q1. How do u control the angry customer

Interview Preparation Tips

Interview preparation tips for other job seekers - Apologies the mistake and give some good and fresh food infront of customer

Interview Questions

  • Q1. What are your work experience,what are your qualifications and what's your knowledge about customer service executive Add Answer

I applied via campus placement at Anna University

5 Interview Rounds

Interview Questions

Interview Preparation Tips

Round: Resume Shortlist
Experience: First round was Resume short list round.There were no GPA criterias.According to the interview experience of me and my seniors they were looking for people who have good knowledge in Management. They also looked for candidates who has done internships in Management domain. I had done many management internships and it help me a lot.The internship I did in the filed of Marketing and Operations at IIMA helped me alot.






Tips: 1.Do as many internships as possible.
2.Organize more symposiums
3.Enhance your leadership qualities
4.Dont worry about GPA.Many people who got placed had many backlogs/arrears.

Round: Group Discussion
Experience: Group Discussion went on very well. I was talking in terms of India is MODIfied.The panelists looked for some valid and good points.Starting the discussion and concluding the discussion earns you special points.Overall decorum was well maintained and it should be
Tips: 1.Be clear and Valid in your points
2.Be confident
3.Give chance to others as well.
4.Dont take too much time
Duration: 3330 Minutes minutes

Round: HR Interview
Experience: HR interview was not so different and all.Usual questions that is asked in other HR interviews.I was very confident and I drived HR towards my side.I impressed the HR's very well.They asked many questions as listed in the questions section.
Tips: 1.Be confident
2.Attitude Matters
3.Impress HR by saying truth
4.Have good leadership qualities


General Tips: 1.Be confident
2.Have good leadership qualities
3.Impress HR by your attitude
4.
Skills: Personality, Interpersonal Skills, Attitude, Marketing, Leadership
College Name: Anna University Chennai

Tata Starbucks Interview FAQs

How many rounds are there in Tata Starbucks Customer Care Executive interview?
Tata Starbucks interview process usually has 2 rounds. The most common rounds in the Tata Starbucks interview process are Resume Shortlist and One-on-one Round.

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