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Chaayos Customer Service Executive Interview Questions and Answers

Updated 13 Jul 2022

Chaayos Customer Service Executive Interview Experiences

1 interview found

I applied via Recruitment Consulltant and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(1 Question)

  • Q1. How do u control the angry customer
  • Ans. Handle the customer when food was soggy
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Apologies the mistake and give some good and fresh food infront of customer

Interview questions from similar companies

I applied via Naukri.com and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(2 Questions)

  • Q1. Skills of current company
  • Q2. Language test and communication skills

Interview Preparation Tips

Topics to prepare for Oyo Rooms Senior Executive interview:
  • Communication Skills
Interview preparation tips for other job seekers - Hdhdjdhdhdbhdbdhxhxbdhdjdndjjdbdjdjbdhdhdhdhjdhdhhdhd
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jan 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me something about yourself Why should we hire you? New skill you have learned Why you want to join us?
  • Q2. All above questions shared

Interview Preparation Tips

Interview preparation tips for other job seekers - New organisation for me….going to work soon. Will share my experience after joining
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Myself, Strength
  • Q2. Goals and achievement

I applied via Referral and was interviewed before Dec 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all Resume tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Why did u left your previous company
Round 3 - One-on-one 

(3 Questions)

  • Q1. Tell me about yourself
  • Q2. Profit and Loss statement
  • Q3. Questions from your previous company background

Interview Preparation Tips

Topics to prepare for Chai Point Shift Manager interview:
  • P&L
Interview preparation tips for other job seekers - Always believe in youself and start to say no if you think offered salary is less and ask for a little more whatever they offered first as given salary will be your fixed salary for a long long period and you will frustrate after sometime of joining because u have to do continuous 9 hour work like a donkey
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Why you want to join CCd ?
  • Ans. 

    I want to join CCD because of their strong brand reputation and focus on customer satisfaction.

    • CCD has a strong brand reputation in the coffee industry

    • I appreciate CCD's focus on customer satisfaction and quality of service

    • I believe CCD offers great opportunities for growth and development in the hospitality industry

  • Answered by AI
  • Q2. Where you see your self in next 5 years ?
  • Ans. 

    In 5 years, I see myself as a successful Cafe Manager, leading a team of dedicated staff and expanding the business to new locations.

    • Continuing to improve my leadership skills through ongoing training and development programs

    • Expanding the menu offerings to cater to a wider range of customers

    • Implementing sustainable practices to reduce waste and improve the cafe's environmental impact

  • Answered by AI
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell about your self
  • Ans. 

    Experienced cafe manager with a passion for creating welcoming environments and delivering exceptional customer service.

    • Managed a team of 15 staff members at a busy cafe, ensuring smooth operations and high customer satisfaction

    • Implemented new menu items and promotions to increase sales by 20%

    • Trained staff on customer service techniques and product knowledge to enhance the overall dining experience

  • Answered by AI
  • Q2. How do you know cafe coffee day
  • Ans. 

    I am familiar with Cafe Coffee Day through their popular chain of cafes known for their coffee and cozy ambiance.

    • I have visited Cafe Coffee Day outlets in various cities

    • I have tried their signature coffee blends like the Cafe Frappe and Espresso

    • I follow their social media pages for updates on new menu items and promotions

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jun 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all Resume tips
Round 2 - Assignment 

Background , past work exp.
Reason and vision for a wonderful opprtunity

Round 3 - Case Study 

Business case study . How to impliment it. Success formula .

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident . Its a hospitality industry nd india is the only country where hospitality has been running in every indian family.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Indeed and was interviewed in Sep 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all Resume tips
Round 2 - HR 

(1 Question)

  • Q1. Basic questions about cafe handling
Round 3 - One-on-one 

(1 Question)

  • Q1. About salary expectations

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident in what you know .
Contribute & help others!
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Chaayos Interview FAQs

How many rounds are there in Chaayos Customer Service Executive interview?
Chaayos interview process usually has 2 rounds. The most common rounds in the Chaayos interview process are Resume Shortlist and HR.
How to prepare for Chaayos Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Chaayos. The most common topics and skills that interviewers at Chaayos expect are Bpo Voice, Customer Handling, Customer Service and voice process.

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Chaayos Customer Service Executive Reviews and Ratings

based on 1 review

5.0/5

Rating in categories

5.0

Skill development

5.0

Work-life balance

3.0

Salary

5.0

Job security

5.0

Company culture

5.0

Promotions

5.0

Work satisfaction

Explore 1 Review and Rating
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