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Chaayos Customer Service Executive Interview Questions and Answers

Updated 13 Jul 2022

Chaayos Customer Service Executive Interview Experiences

1 interview found

I applied via Recruitment Consulltant and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. How do u control the angry customer
  • Ans. Handle the customer when food was soggy
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Apologies the mistake and give some good and fresh food infront of customer

Interview questions from similar companies

I applied via Walk-in and was interviewed before May 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Which location will be suitable for you to work?

Interview Preparation Tips

Interview preparation tips for other job seekers - Always say branch & also inform don't want to work in regional office, As manager over there does too much of politics, plus it is a call center, so in branch you have some work to do.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Different type of qualify test

Round 3 - One-on-one 

(2 Questions)

  • Q1. Gm interview test regarding selling skills
  • Ans. Cold calling with new customer apointing
  • Answered Anonymously
  • Q2. How long in a day u can work

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare for math,english
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - Assessment 

(2 Questions)

  • Q1. Reason for leaving previous company
  • Ans. 

    Seeking new challenges and growth opportunities

    • Desire for career advancement

    • Looking for a more challenging role

    • Seeking a company with better growth prospects

  • Answered by AI
  • Q2. How would you deal with high rated customer
  • Ans. 

    Handle high rated customers with empathy and professionalism.

    • Listen actively to the customer's concerns and show empathy.

    • Apologize for any inconvenience caused and assure them that their issue will be resolved.

    • Offer solutions or alternatives to address their concerns.

    • Follow up with the customer to ensure their satisfaction with the resolution.

    • Maintain a positive attitude and remain calm, even if the customer is upset.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and slightly honest
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed in Oct 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What is your 1st priority

Interview Preparation Tips

Topics to prepare for Landmark Group Customer Service Executive interview:
  • Employee Relations
  • Employee Engagement
  • Employee Grievances
Interview preparation tips for other job seekers - My total experience is bad for landmark jeep
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Aug 2024.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about your self

I applied via Walk-in and was interviewed before May 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Normal questions like tell me about your self and general questions.
  • Q2. How you see yourself in the company?
  • Q3. How much salary you desire?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and answer in a decent manner.
Wear formal attire.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I applied via Campus Placement and was interviewed in Mar 2024. There were 4 interview rounds.

Round 1 - Aptitude Test 

Aptitude and english

Round 2 - Aptitude Test 

Simulation about chats and situational questions

Round 3 - One-on-one 

(1 Question)

  • Q1. Everything about experiences and situations
Round 4 - HR 

(1 Question)

  • Q1. Personal Life and about the company

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident in your skills
Interview experience
4
Good
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. 1. Introduction 2. esic and PF calculation
  • Q2. Profits of your current company
Round 3 - HR 

(1 Question)

  • Q1. What is payroll cycle and salary cycle
  • Ans. 

    Payroll cycle is the frequency at which employees are paid while salary cycle is the duration for which they are paid.

    • Payroll cycle can be weekly, bi-weekly, semi-monthly or monthly depending on the company's policy.

    • Salary cycle can be monthly, quarterly, bi-annually or annually depending on the company's policy.

    • Payroll cycle determines the frequency of paychecks while salary cycle determines the duration of paychecks.

    • ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident. Avoid giving answers which you don’t know. Saying “ I don’t know”, is better than giving a wrong answer
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. About yourself, family background
  • Q2. It's very easy to tell

Chaayos Interview FAQs

How many rounds are there in Chaayos Customer Service Executive interview?
Chaayos interview process usually has 2 rounds. The most common rounds in the Chaayos interview process are Resume Shortlist and HR.
How to prepare for Chaayos Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Chaayos. The most common topics and skills that interviewers at Chaayos expect are Bpo Voice, Customer Handling, Customer Service and voice process.

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Chaayos Customer Service Executive Reviews and Ratings

based on 1 review

5.0/5

Rating in categories

5.0

Skill development

5.0

Work-life balance

3.0

Salary

5.0

Job security

5.0

Company culture

5.0

Promotions

5.0

Work satisfaction

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