Add office photos
Filter interviews by
Citibank Customer Service Associate Interview Questions and Answers
Updated
22 Jul 2023
1 interview found
Sort by:
Popular
Andrew
I applied via Recruitment Consulltant and was interviewed in Jul 2022.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (2 Questions)
- Q1. Telephonic Interview Round 1 Add Answer
- Q2. Tell about yourself. Add Answer
3
Assignment Round
Language English Testing through Application.
4
Technical Round (1 Question)
- Q1. What do you know about credit cards? View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - First do clean neat shave, give a nice haircut, dress in formals, don't put too much information on your resume,
Speak confident on Tell about yourself
without any mistakes, that will lead you to speak confident for second round , in technical round if you don't know the answers say 'No', no is a good answer, if you know answers speak correctly without lagging.
This will help you surely to get selected on interviews.
Speak confident on Tell about yourself
without any mistakes, that will lead you to speak confident for second round , in technical round if you don't know the answers say 'No', no is a good answer, if you know answers speak correctly without lagging.
This will help you surely to get selected on interviews.
Interview questions from similar companies
Interview experience
Excellent
Difficulty level
Easy
Duration
-
Result
Selected
I applied via Walk-in
1 Interview Round
1
HR Round (3 Questions)
- Q1. What is phone Banking? View Answers (1)
- Q2. Tell me about your city and what is most famous in your city? View Answers (1)
- Q3. Tell me about yourself? View Answers (1)
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed before Dec 2023.
3 Interview Rounds
1
One-on-one Round (3 Questions)
- Q1. Why want to join this organisation Add Answer
- Q2. What is your salary expectation Add Answer
- Q3. Better salary and growth our skill Add Answer
2
Group Discussion Round
Discuss about policy and process
3
HR Round (2 Questions)
- Q1. Salary expectations Add Answer
- Q2. Total experience Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Better opportunity and questions coming from jobseeker side it is changes to execute our skill
I applied via Other and was interviewed in May 2021.
4 Interview Rounds
Interview Questions
- Q1. What is bpo And introduce your self
View Answers (1)
- Q2. Howmany months u you have experience
View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - I wnat bank sector and profesional service associate
I applied via Naukri.com and was interviewed in Jul 2021.
3 Interview Rounds
Interview Questions
- Q1. About experience of work
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - You can crack it by explaining your roles and responsibilities of job
Interview Questions
- Q1. Customer relationship manager
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - As per mail I am interested the said profile position of the venue of interview schedule of same post.
Interview experience
Excellent
Difficulty level
Easy
Duration
-
Result
Selected
I applied via Recruitment Consulltant
3 Interview Rounds
1
HR Round (7 Questions)
- Q1. Self introduction detail about background Add Answer
- Q2. Perious experience Add Answer
- Q3. Hr given any topic regarding job profile Add Answer
- Q4. Family background Add Answer
- Q5. Asking about hobbies Add Answer
- Q6. Asking about perious company Add Answer
- Q7. And job profiles Add Answer
2
Group Discussion Round
Job profiles salary discussion and detail about job and company culture
3
Case Study Round
Result and offer letter
Interview Preparation Tips
Interview preparation tips for other job seekers - Consider what you enjoy doing and what makes you happy
Interview Questions
- Q1. About your self
Add Answer
- Q2. Experience details
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Speaking with confidence
I applied via Referral and was interviewed in Dec 2020.
3 Interview Rounds
Interview Questions
- Q1. Why do you want to work with this company
View Answers (1)
- Q2. As a fresher i want to start my carrier with the reputed company and want you to give me this opportunity
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Was nice
Citibank Interview FAQs
How many rounds are there in Citibank Customer Service Associate interview?
Citibank interview process usually has 4 rounds. The most common rounds in the Citibank interview process are Resume Shortlist, HR and Assignment.
Tell us how to improve this page.
Citibank Interviews By Designations
- Citibank Software Developer Interview Questions
- Citibank Assistant Manager Interview Questions
- Citibank Analyst Interview Questions
- Citibank AVP Interview Questions
- Citibank Assistant Vice President Interview Questions
- Citibank Associate Vice President Interview Questions
- Citibank Officer Interview Questions
- Citibank Phone Banking Officer Interview Questions
- Show more
Interview Questions for Popular Designations
- Customer Service Executive Interview Questions
- Customer Care Executive Interview Questions
- Customer Support Executive Interview Questions
- Senior Customer Relationship Officer Interview Questions
- Customer Support Associate Interview Questions
- Engineer- Customer Support Interview Questions
- Customer Executive Interview Questions
- Customer Service Representative Interview Questions
- Show more
Customer Service Associate Interview Questions from Similar Companies
Fast track your campus placements
10%
more
than the average Customer Service Associate Salary in India
View more details
Citibank Customer Service Associate Reviews and Ratings
based on 2 reviews
Rating in categories
|
Assistant Vice President
1.2k
salaries
|  ₹17 L/yr - ₹45.5 L/yr |
|
Assistant Manager
1.2k
salaries
| ₹5.3 L/yr - ₹18.8 L/yr |
|
Vice President
716
salaries
| ₹22.3 L/yr - ₹70 L/yr |
|
Manager
665
salaries
| ₹10 L/yr - ₹31.4 L/yr |
|
Officer
487
salaries
| ₹9.8 L/yr - ₹33 L/yr |
Explore more salaries
Compare Citibank with
HDFC Bank
Compare
ICICI Bank
Compare
Axis Bank
Compare
State Bank of India
Compare
Calculate your in-hand salary
Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and
get your in-hand salary
Did you find this page helpful?
Yes No
- Home >
- Interviews >
- Citibank Interview Questions >
- Citibank Customer Service Associate Interview Questions
Share an Interview