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Citicorp Phone Banking Officer Interview Questions and Answers
Citicorp Phone Banking Officer Interview Experiences
4 interviews found
Anonymous
Selected
I applied via Walk-in and was interviewed in Jul 2022. There were 2 interview rounds.
Aptitude test was little tough
(2 Questions)
- Q1. General interview questions n process knowledge
- Q2. Self introduction Regarding process knowledge we should be strong
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed in Jul 2022. There were 3 interview rounds.
General knowledge qus maths qus percentage
(3 Questions)
- Q1. Introduction to my self general Bank knowledge
- Q2. About Banking about customer care
- Q3. About credit card sales
Interview Preparation Tips
I applied via AmbitionBox and was interviewed in Mar 2022. There were 3 interview rounds.
O
Interview Preparation Tips
I would like to hear your answer
Thanks for giving your valuable time
What people are saying about Citicorp
I applied via Recruitment Consultant and was interviewed in Jul 2021. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Why choose Citibank ?
- Q2. How will you handle a irated customer ?
- Ans.
I will handle an irate customer by remaining calm, empathizing with their concerns, and finding a solution to their problem.
Stay calm and composed
Listen actively to the customer's concerns
Empathize with their frustration
Apologize for any inconvenience caused
Offer a solution or alternatives
Follow up to ensure customer satisfaction
Interview Preparation Tips
Citicorp interview questions for designations
Interview questions from similar companies
(5 Questions)
- Q1. Banking kya hai
- Q2. Account kya hai
- Q3. Saving account kya hai
- Q4. Bank kis tarike ka loan provide karvati hai
- Q5. Bank kiske through Paisa transfer karti hai
Interview Preparation Tips
I applied via Naukri.com and was interviewed in May 2022. There were 2 interview rounds.
Interview Preparation Tips
Adhir Talpade
I applied via Approached by Company and was interviewed before Oct 2021. There were 3 interview rounds.
It is like appearing for your HSC/ICSE/GRADUATION Board exams with 2 hours Question paper which included English grammar, mathematical, general questions.
We had 15 candidates and 4 topics out of which we had to chose 1 and come to consenses for it or appose it.
(2 Questions)
- Q1. The only advice Please know your resume by heart ie your content written in it. (Hobbies,) hey ask you to speak on it to know your communication skills.
- Q2. 1) Which is your best destination to enjoy your holidays and why? 2) If you are a sportsman ,then you are bound to be asked about the sport you have mentioned.
Interview Preparation Tips
and your table manners.
Citicorp Interview FAQs
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Citicorp Phone Banking Officer Interview Process
based on 2 interviews
1 Interview rounds
- Resume Shortlist Round
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Citicorp Phone Banking Officer Reviews and Ratings
based on 18 reviews
Rating in categories
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