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Citibank Customer Service Associate Interview Questions and Answers for Freshers
Updated
22 Jul 2023
1 interview found
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Andrew
I applied via Recruitment Consulltant and was interviewed in Jul 2022.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (2 Questions)
- Q1. Telephonic Interview Round 1 Add Answer
- Q2. Tell about yourself. Add Answer
3
Assignment Round
Language English Testing through Application.
4
Technical Round (1 Question)
- Q1. What do you know about credit cards? View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - First do clean neat shave, give a nice haircut, dress in formals, don't put too much information on your resume,
Speak confident on Tell about yourself
without any mistakes, that will lead you to speak confident for second round , in technical round if you don't know the answers say 'No', no is a good answer, if you know answers speak correctly without lagging.
This will help you surely to get selected on interviews.
Speak confident on Tell about yourself
without any mistakes, that will lead you to speak confident for second round , in technical round if you don't know the answers say 'No', no is a good answer, if you know answers speak correctly without lagging.
This will help you surely to get selected on interviews.
Interview questions from similar companies
I applied via Other and was interviewed in May 2021.
4 Interview Rounds
Interview Questions
- Q1. What is bpo And introduce your self
View Answers (1)
- Q2. Howmany months u you have experience
View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - I wnat bank sector and profesional service associate
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
3 Interview Rounds
1
One-on-one Round (2 Questions)
- Q1. INTRODUCE YOURSELF Add Answer
- Q2. QUESTIONS REGARING RBI GUIDELINES, MARKET CAPITALISATION ,BASIC BANKING TERMS Add Answer
2
Aptitude Test Round
MATHS, REASONING , PERSONALITY TEST
3
HR Round (1 Question)
- Q1. ABOUT THE COMPANY Add Answer
Interview experience
Excellent
Difficulty level
Moderate
Duration
-
Result
-
2 Interview Rounds
1
HR Round (3 Questions)
- Q1. What is the credit View Answers (1)
- Q2. How many types of credit card use View Answers (1)
- Q3. What is the bank View Answers (1)
2
Case Study Round
Candidate. Work and beehive how solved customer s
Interview experience
Bad
Difficulty level
Hard
Duration
Less than 2 weeks
Result
Not Selected
I applied via Approached by Company and was interviewed in Aug 2023.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
Aptitude Test Round
A topic is given to speak to check if you are fluent in English and Hindi.
3
One-on-one Round (1 Question)
- Q1. Why is you age high 28 years ? And then rejected because of age. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Any fresher or experienced don't visit for the interview there is a gujrati ( Modi andbakt ) hiring officer/ zonal manager named Kunal Shah who makes unnessary comments about age height, social discrimination and many more just visit to have a taste of your self respect. And atlast he says we will call which means you are rejected. He prefers only modi bakts senior board director should terminate this racial profiling person to keep the name clean.
Interview experience
Average
Difficulty level
-
Duration
-
Result
-
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
Group Discussion Round
They gave very basic topic like
Can earning money and maintaing family life balance go hand in hand ?
3
Personal Interview Round (2 Questions)
- Q1. What r your strength why do u think it is your strength explain wid some incidents? Add Answer
- Q2. They even ask to sell a bottle or pen Add Answer
I applied via Other and was interviewed in May 2021.
4 Interview Rounds
Interview Questions
- Q1. What is bpo And introduce your self
View Answers (1)
- Q2. Howmany months u you have experience
View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - I wnat bank sector and profesional service associate
Interview experience
Good
Difficulty level
Moderate
Duration
More than 8 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Feb 2024.
2 Interview Rounds
1
HR Round (2 Questions)
- Q1. Tell me something about yourself. View Answers (1)
- Q2. As I am looking, you are a fresher and you have a 3-year career gap. How can you define this gap? Add Answer
2
HR Round (3 Questions)
- Q1. Tell me something about yourself. View Answers (1)
- Q2. Tell me something about your family and family business. View Answers (1)
- Q3. You said you had a startup, so tell me something about that startup. View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Your confidence level should be good. Overconfidence is not good. Speak in English when they ask a question and tell you to answer this question in Hindi; then only you use Hindi. Don't worry about everything, and feel free to introduce yourself.
Interview experience
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Aug 2023.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
Aptitude Test Round
Overall aptitude towards sales mentality
3
HR Round (1 Question)
- Q1. Basic details such as about ourselves and our experience background. Add Answer
Interview experience
Excellent
Difficulty level
Easy
Duration
2-4 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed before Jun 2023.
2 Interview Rounds
1
HR Round (1 Question)
- Q1. What do you mean by vkyc View Answers (2)
2
One-on-one Round (3 Questions)
- Q1. What are you favourite places to visit in Mumbai or what do you like the most about Mumbai Add Answer
- Q2. Can you multitask View Answers (1)
- Q3. Strength and weakness Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident and take a min before you respond to each and every question. Be honest and earn it
Citibank Interview FAQs
How many rounds are there in Citibank Customer Service Associate interview for freshers?
Citibank interview process for freshers usually has 4 rounds. The most common rounds in the Citibank interview process for freshers are Resume Shortlist, HR and Assignment.
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based on 2 reviews
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