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Capgemini Itsm Consultant Interview Questions and Answers

Updated 9 Jul 2024

Capgemini Itsm Consultant Interview Experiences

1 interview found

Itsm Consultant Interview Questions & Answers

user image Anonymous

posted on 9 Jul 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Jul 2023. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Risk management
    • Add your answer
Round 2 - Technical 

(1 Question)

  • Q1. Management round
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Average interview

Interview questions from similar companies

Itsm Consultant Interview Questions & Answers

TCS user image Anonymous

posted on 17 Apr 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. What is ITIL ?
  • Ans. 

    ITIL stands for Information Technology Infrastructure Library, a set of best practices for IT service management.

    • ITIL is a framework that provides guidance on how to align IT services with the needs of the business.

    • It helps organizations improve efficiency, reduce costs, and deliver better customer service.

    • ITIL consists of a series of publications that outline processes, procedures, tasks, and checklists that are not s...

    • Answered by AI
    Add your answer

Skills evaluated in this interview

Itsm Consultant Interview Questions & Answers

DXC Technology user image Anonymous

posted on 1 Dec 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Dec 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Process Related and from resume
    • Add your answer
  • Q2. Some scenarios based questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare your skill

Itsm Consultant Interview Questions & Answers

Accenture user image Anonymous

posted on 3 Feb 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Detail description of what you do
    • Add your answer
  • Q2. Scenario based questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Have thorough knowledge of what do you do and be prepare for scenario based questions

Itsm Consultant Interview Questions & Answers

HCLTech user image Anonymous

posted on 13 Apr 2023

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Apr 2022. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. What is Incident and change management
  • Ans. 

    Incident management deals with restoring normal service operations as quickly as possible. Change management deals with managing changes to IT systems.

    • Incident management focuses on resolving incidents that disrupt normal service operations

    • Change management focuses on managing changes to IT systems to minimize disruption to service operations

    • Both are important processes in IT service management to ensure smooth and eff...

    • Answered by AI
    Add your answer
Round 2 - HR 

(1 Question)

  • Q1. What is your expectation
    • Add your answer

Principal Consultant Interview Questions & Answers

NTT user image Anonymous

posted on 5 Dec 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Dec 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. SDLC familiarity
    • Add your answer
  • Q2. Agile knowledge
    • Add your answer

Associate Consultant Interview Questions & Answers

HCL Group user image Anonymous

posted on 14 Nov 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Basic java, sql and two programing questions

Round 3 - Technical 

(1 Question)

  • Q1. Java basic oop concept ,Spring boot
    • Add your answer
Round 4 - HR 

(1 Question)

  • Q1. Salary discussion and asking role and responsibility
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I would not recommend HCl if you have other offer in hand

Lead Consultant Interview Questions & Answers

NTT Data user image Anonymous

posted on 16 May 2022

Round 1 - Technical 

(2 Questions)

  • Q1. SAP PP technical related
    • Add your answer
  • Q2. Willing to Travel and are you ok to work any kind of project?
    • Add your answer
Round 2 - HR 

(1 Question)

  • Q1. Salary Expectation and location preference.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was good as the interviewers made me comfortable. Asked relevant questions.

Senior Consultant Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 8 Mar 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. Share details of your previous job.
    • Add your answer
  • Q3. Why should we hire you?
    • Add your answer
  • Q4. Why are you looking for a change?
    • Add your answer
  • Q5. Tell me about yourself.
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. What value have you added to your org in your prev role?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be thoroughly prepared by understanding the job description first and then answering everything around that

IT Manager Interview Questions & Answers

NielsenIQ user image Anonymous

posted on 11 Sep 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. People management, ITIL, ITSM, conflict management, service improvement
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Same as above questions
    • Add your answer

Interview Preparation Tips

Topics to prepare for NielsenIQ IT Manager interview:
  • People Management
  • ITIL Framework
  • ITSM
  • Service Improvement
More about working at Capgemini
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Capgemini Interview FAQs

How many rounds are there in Capgemini Itsm Consultant interview?
Capgemini interview process usually has 2 rounds. The most common rounds in the Capgemini interview process are Technical.
How to prepare for Capgemini Itsm Consultant interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Capgemini. The most common topics and skills that interviewers at Capgemini expect are ITSM and Power Bi.
What are the top questions asked in Capgemini Itsm Consultant interview?

Some of the top questions asked at the Capgemini Itsm Consultant interview -

  1. Risk managem...read more
  2. Management ro...read more

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Capgemini Itsm Consultant Salary
based on 10 salaries
₹5.8 L/yr - ₹12 L/yr
32% less than the average Itsm Consultant Salary in India
View more details

Capgemini Itsm Consultant Reviews and Ratings

based on 1 review

5.0/5

Rating in categories

5.0

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4.0

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4.0

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5.0

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5.0

Company culture

3.0

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5.0

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