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Capgemini
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I applied via Approached by Company and was interviewed before Jul 2023. There were 2 interview rounds.
ITIL stands for Information Technology Infrastructure Library, a set of best practices for IT service management.
ITIL is a framework that provides guidance on how to align IT services with the needs of the business.
It helps organizations improve efficiency, reduce costs, and deliver better customer service.
ITIL consists of a series of publications that outline processes, procedures, tasks, and checklists that are not s...
I applied via Naukri.com and was interviewed before Dec 2023. There was 1 interview round.
I applied via Naukri.com and was interviewed before Feb 2022. There were 2 interview rounds.
I applied via Referral and was interviewed before Apr 2022. There were 2 interview rounds.
Incident management deals with restoring normal service operations as quickly as possible. Change management deals with managing changes to IT systems.
Incident management focuses on resolving incidents that disrupt normal service operations
Change management focuses on managing changes to IT systems to minimize disruption to service operations
Both are important processes in IT service management to ensure smooth and eff...
I applied via LinkedIn and was interviewed in Dec 2024. There was 1 interview round.
I applied via Referral and was interviewed before Jan 2024. There were 2 interview rounds.
I applied via campus placement at National Institute of Technology,(NIT), Manipur and was interviewed in Oct 2024. There were 2 interview rounds.
Voice assesment,which will be evaluated by ai
I applied via Naukri.com and was interviewed in Aug 2024. There were 2 interview rounds.
I applied via Naukri.com and was interviewed before Oct 2022. There were 2 interview rounds.
Management of technology and services involves overseeing the implementation, operation, and optimization of IT systems and processes.
Developing strategies to align technology with business goals
Implementing IT service management best practices
Monitoring performance and making improvements
Ensuring security and compliance
Managing vendor relationships
Providing training and support to users
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