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HCLTech Itsm Consultant Interview Questions and Answers

Updated 13 Apr 2023

HCLTech Itsm Consultant Interview Experiences

1 interview found

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Apr 2022. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. What is Incident and change management
  • Ans. 

    Incident management deals with restoring normal service operations as quickly as possible. Change management deals with managing changes to IT systems.

    • Incident management focuses on resolving incidents that disrupt normal service operations

    • Change management focuses on managing changes to IT systems to minimize disruption to service operations

    • Both are important processes in IT service management to ensure smooth and eff...

  • Answered by AI
Round 2 - HR 

(1 Question)

  • Q1. What is your expectation

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. What is ITIL ?
  • Ans. 

    ITIL stands for Information Technology Infrastructure Library, a set of best practices for IT service management.

    • ITIL is a framework that provides guidance on how to align IT services with the needs of the business.

    • It helps organizations improve efficiency, reduce costs, and deliver better customer service.

    • ITIL consists of a series of publications that outline processes, procedures, tasks, and checklists that are not s...

  • Answered by AI

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Jul 2023. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Risk management
Round 2 - Technical 

(1 Question)

  • Q1. Management round

Interview Preparation Tips

Interview preparation tips for other job seekers - Average interview
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Dec 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Process Related and from resume
  • Q2. Some scenarios based questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare your skill
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Detail description of what you do
  • Q2. Scenario based questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Have thorough knowledge of what do you do and be prepare for scenario based questions

I applied via Approached by Company and was interviewed in Apr 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. GCP and Python questions
  • Q2. BigQuery and sql basics
  • Q3. Python Codes and BAU questions
Round 3 - Technical 

(1 Question)

  • Q1. Dataware Housing questions and more questions on BigQuery, partitioning and clustering etc..
Round 4 - One-on-one 

(1 Question)

  • Q1. Managerial round including some technical questions
Round 5 - HR 

(1 Question)

  • Q1. Salary negotiation and joining questions

Interview Preparation Tips

Topics to prepare for Persistent Systems Senior Associate Consultant interview:
  • BigQuery
  • Python
  • SQL
Interview preparation tips for other job seekers - Be positive and you’ll crack all the rounds of interview
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 

Basic java, sql and two programing questions

Round 3 - Technical 

(1 Question)

  • Q1. Java basic oop concept ,Spring boot
Round 4 - HR 

(1 Question)

  • Q1. Salary discussion and asking role and responsibility

Interview Preparation Tips

Interview preparation tips for other job seekers - I would not recommend HCl if you have other offer in hand
Round 1 - Technical 

(2 Questions)

  • Q1. SAP PP technical related
  • Q2. Willing to Travel and are you ok to work any kind of project?
Round 2 - HR 

(1 Question)

  • Q1. Salary Expectation and location preference.

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was good as the interviewers made me comfortable. Asked relevant questions.
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. What are your salary expectations?
  • Q2. Share details of your previous job.
  • Q3. Why should we hire you?
  • Q4. Why are you looking for a change?
  • Q5. Tell me about yourself.
Round 3 - One-on-one 

(1 Question)

  • Q1. What value have you added to your org in your prev role?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be thoroughly prepared by understanding the job description first and then answering everything around that

Interview Questionnaire 

4 Questions

  • Q1. What are the Data Models that we use in SuccessFactors?
  • Ans. 

    SuccessFactors uses two data models: Employee Central and Recruiting Management.

    • Employee Central is a comprehensive HR data model that covers all aspects of HR management.

    • Recruiting Management is a data model that focuses on the recruiting process.

    • Both data models are highly configurable and can be customized to meet specific business needs.

    • Other data models used in SuccessFactors include Learning Management, Performan...

  • Answered by AI
  • Q2. Have you worked on Business Rules and functions of Business Rules?
  • Ans. 

    Yes, I have worked extensively on Business Rules and their functions.

    • I have experience in defining and implementing business rules for various industries.

    • I have worked with tools like Drools and IBM Operational Decision Manager to manage business rules.

    • I have also developed custom rule engines using Java and Python.

    • Examples of business rules I have worked on include eligibility criteria for insurance claims and pricing

  • Answered by AI
  • Q3. What are the types of Asssociations that we have and what is the use of these associations?
  • Ans. 

    There are two types of associations: Composition and Aggregation. They are used to represent relationships between classes.

    • Composition is a strong association where the child object cannot exist without the parent object.

    • Aggregation is a weak association where the child object can exist independently of the parent object.

    • Examples of composition include a car and its engine, or a house and its rooms.

    • Examples of aggregat...

  • Answered by AI
  • Q4. What is the use of SSuccession Data Model?
  • Ans. 

    Succession Data Model is used to manage employee succession planning and career development.

    • Helps identify key positions and potential successors

    • Provides a framework for career development and training

    • Enables organizations to plan for future leadership needs

    • Can be used to create talent pools and succession plans

    • Can be integrated with performance management systems

    • Can help improve employee engagement and retention

  • Answered by AI

Skills evaluated in this interview

HCLTech Interview FAQs

How many rounds are there in HCLTech Itsm Consultant interview?
HCLTech interview process usually has 3 rounds. The most common rounds in the HCLTech interview process are Resume Shortlist, One-on-one Round and HR.

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HCLTech Itsm Consultant Salary
based on 48 salaries
₹5.9 L/yr - ₹21 L/yr
20% more than the average Itsm Consultant Salary in India
View more details

HCLTech Itsm Consultant Reviews and Ratings

based on 6 reviews

3.4/5

Rating in categories

3.2

Skill development

3.1

Work-Life balance

2.6

Salary & Benefits

3.5

Job Security

2.7

Company culture

2.5

Promotions/Appraisal

3.0

Work Satisfaction

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