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ITIL stands for Information Technology Infrastructure Library, a set of best practices for IT service management.
ITIL is a framework that provides guidance on how to align IT services with the needs of the business.
It helps organizations improve efficiency, reduce costs, and deliver better customer service.
ITIL consists of a series of publications that outline processes, procedures, tasks, and checklists that are not s...
I applied via Naukri.com and was interviewed before Oct 2022. There were 2 interview rounds.
Management of technology and services involves overseeing the implementation, operation, and optimization of IT systems and processes.
Developing strategies to align technology with business goals
Implementing IT service management best practices
Monitoring performance and making improvements
Ensuring security and compliance
Managing vendor relationships
Providing training and support to users
I applied via Approached by Company and was interviewed before Jul 2023. There were 2 interview rounds.
I applied via Naukri.com and was interviewed before Dec 2023. There was 1 interview round.
I applied via Naukri.com and was interviewed before Feb 2022. There were 2 interview rounds.
I applied via Referral and was interviewed before Apr 2022. There were 2 interview rounds.
Incident management deals with restoring normal service operations as quickly as possible. Change management deals with managing changes to IT systems.
Incident management focuses on resolving incidents that disrupt normal service operations
Change management focuses on managing changes to IT systems to minimize disruption to service operations
Both are important processes in IT service management to ensure smooth and eff...
Basic java, sql and two programing questions
SuccessFactors uses two data models: Employee Central and Recruiting Management.
Employee Central is a comprehensive HR data model that covers all aspects of HR management.
Recruiting Management is a data model that focuses on the recruiting process.
Both data models are highly configurable and can be customized to meet specific business needs.
Other data models used in SuccessFactors include Learning Management, Performan...
Yes, I have worked extensively on Business Rules and their functions.
I have experience in defining and implementing business rules for various industries.
I have worked with tools like Drools and IBM Operational Decision Manager to manage business rules.
I have also developed custom rule engines using Java and Python.
Examples of business rules I have worked on include eligibility criteria for insurance claims and pricing
There are two types of associations: Composition and Aggregation. They are used to represent relationships between classes.
Composition is a strong association where the child object cannot exist without the parent object.
Aggregation is a weak association where the child object can exist independently of the parent object.
Examples of composition include a car and its engine, or a house and its rooms.
Examples of aggregat...
Succession Data Model is used to manage employee succession planning and career development.
Helps identify key positions and potential successors
Provides a framework for career development and training
Enables organizations to plan for future leadership needs
Can be used to create talent pools and succession plans
Can be integrated with performance management systems
Can help improve employee engagement and retention
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