TCS Itsm Consultant Interview Questions and Answers

Q1. Process Related and from resume
Add your answer
Q2. Some scenarios based questions
Add your answer

Q1. Detail description of what you do
Add your answer
Q2. Scenario based questions
Add your answer

Q1. What is Incident and change management
Ans. 
Incident management deals with restoring normal service operations as quickly as possible. Change management deals with managing changes to IT systems.
• Incident management focuses on resolving incidents that disrupt normal service operations

• Change management focuses on managing changes to IT systems to minimize disruption to service operations

• Both are important processes in IT service management to ensure smooth and eff...read more
Answered by AI
Add your answer

Q1. What is your expectation
Add your answer

Q1. Question on past experiences of your project
Add your answer
Q2. Memory management in Android Apps
Add your answer

Percentage and averages, number and alphabet series, compound interest (CI) and simple interest (SI).

Basic programs include: 1. A program to perform the addition of two numbers, 2. A program to print a star pattern, and 3. A program to generate a triangle output, among others.

Q1. What challenges did we face?
Ans. 
We faced challenges related to communication, resource allocation, and project timelines.
• Communication breakdown between team members

• Limited resources available for the project

• Struggling to meet project deadlines
Answered by AI
Add your answer
Q2. Where do you see yourself in the next five years?
Ans. 
In five years, I see myself as a senior consultant leading projects and mentoring junior team members.
• Advancing to a senior consultant role

• Leading projects and teams

• Mentoring junior team members

• Continuing professional development through training and certifications
Answered by AI
Add your answer
Q3. What strategies can be employed to overcome failures?
Ans. 
Strategies to overcome failures include learning from mistakes, staying positive, seeking feedback, and setting new goals.
• Learn from mistakes by analyzing what went wrong and how to improve

• Stay positive and maintain a growth mindset to bounce back from setbacks

• Seek feedback from mentors or colleagues to gain different perspectives

• Set new goals and create a plan to move forward with renewed motivation
Answered by AI
Add your answer
Q4. Are you able to work effectively under pressure?
Ans. 
Yes, I thrive under pressure and can effectively manage my time and priorities to meet deadlines.
• I have experience working in fast-paced environments where quick decision-making and adaptability are key.

• I am able to stay calm and focused under pressure, allowing me to deliver high-quality work even in challenging situations.

• I prioritize tasks effectively to ensure that deadlines are met without compromising on quality.

• ...read more
Answered by AI
Add your answer

Q1. Java Based Questions
Add your answer

Q1. Element locators
Add your answer
Q2. Diffirent waits
Add your answer

Q1. Write code to automate a page
Add your answer
Q2. Regresion testing
Add your answer

Voice assesment,which will be evaluated by ai

Q1. Introduce yourself
Add your answer
Q2. Basic dsa question on printing pattern
Add your answer