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Accenture

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3.9

based on 53.4k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Accenture Itsm Consultant Interview Questions and Answers

Updated 3 Feb 2023

Accenture Itsm Consultant Interview Experiences

2 interviews found

Itsm Consultant Interview Questions & Answers

user image Anonymous

posted on 3 Feb 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Detail description of what you do
    • Add your answer
  • Q2. Scenario based questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Have thorough knowledge of what do you do and be prepare for scenario based questions

Itsm Consultant Interview Questions & Answers

user image Anonymous

posted on 21 Feb 2022

I applied via Company Website and was interviewed in Aug 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Its all about your experience and knowledge
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be confident in what you do and while explaining your profile to interviewer

Itsm Consultant Interview Questions Asked at Other Companies

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Q1. What is Incident and change management
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Q2. Filter phasing experience and requirements
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asked in TCS
Q3. Management of technology and services
View answer (1)
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Q4. Licenses and their examples
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Q5. What is ITIL ?
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Interview questions from similar companies

Itsm Consultant Interview Questions & Answers

TCS user image Anonymous

posted on 17 Apr 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. What is ITIL ?
  • Ans. 

    ITIL stands for Information Technology Infrastructure Library, a set of best practices for IT service management.

    • ITIL is a framework that provides guidance on how to align IT services with the needs of the business.

    • It helps organizations improve efficiency, reduce costs, and deliver better customer service.

    • ITIL consists of a series of publications that outline processes, procedures, tasks, and checklists that are not s...

    • Answered by AI
    Add your answer

Skills evaluated in this interview

Itsm Consultant Interview Questions & Answers

Capgemini user image Anonymous

posted on 9 Jul 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Jul 2023. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Risk management
    • Add your answer
Round 2 - Technical 

(1 Question)

  • Q1. Management round
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Average interview

Itsm Consultant Interview Questions & Answers

DXC Technology user image Anonymous

posted on 1 Dec 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Dec 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Process Related and from resume
    • Add your answer
  • Q2. Some scenarios based questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare your skill

Itsm Consultant Interview Questions & Answers

HCLTech user image Anonymous

posted on 13 Apr 2023

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Apr 2022. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. What is Incident and change management
  • Ans. 

    Incident management deals with restoring normal service operations as quickly as possible. Change management deals with managing changes to IT systems.

    • Incident management focuses on resolving incidents that disrupt normal service operations

    • Change management focuses on managing changes to IT systems to minimize disruption to service operations

    • Both are important processes in IT service management to ensure smooth and eff...

    • Answered by AI
    Add your answer
Round 2 - HR 

(1 Question)

  • Q1. What is your expectation
    • Add your answer

Principal Consultant Interview Questions & Answers

NTT user image Anonymous

posted on 5 Dec 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Dec 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. SDLC familiarity
    • Add your answer
  • Q2. Agile knowledge
    • Add your answer

Associate Consultant Interview Questions & Answers

HCL Group user image Anonymous

posted on 14 Nov 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Basic java, sql and two programing questions

Round 3 - Technical 

(1 Question)

  • Q1. Java basic oop concept ,Spring boot
    • Add your answer
Round 4 - HR 

(1 Question)

  • Q1. Salary discussion and asking role and responsibility
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I would not recommend HCl if you have other offer in hand

Lead Consultant Interview Questions & Answers

NTT Data user image Anonymous

posted on 16 May 2022

Round 1 - Technical 

(2 Questions)

  • Q1. SAP PP technical related
    • Add your answer
  • Q2. Willing to Travel and are you ok to work any kind of project?
    • Add your answer
Round 2 - HR 

(1 Question)

  • Q1. Salary Expectation and location preference.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was good as the interviewers made me comfortable. Asked relevant questions.

Senior Consultant Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 8 Mar 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. Share details of your previous job.
    • Add your answer
  • Q3. Why should we hire you?
    • Add your answer
  • Q4. Why are you looking for a change?
    • Add your answer
  • Q5. Tell me about yourself.
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. What value have you added to your org in your prev role?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be thoroughly prepared by understanding the job description first and then answering everything around that
More about working at Accenture
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#5 Best Mega Company - 2022

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#1 Best Mega IT/ITES Company - 2022

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#11 Best Mega Company - 2021

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#3 Best Mega IT/ITES Company - 2021

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Accenture Interview FAQs

How many rounds are there in Accenture Itsm Consultant interview?
Accenture interview process usually has 2 rounds. The most common rounds in the Accenture interview process are Resume Shortlist, Technical and One-on-one Round.

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Accenture Itsm Consultant Salary
based on 21 salaries
₹7.8 L/yr - ₹22 L/yr
35% more than the average Itsm Consultant Salary in India
View more details

Accenture Itsm Consultant Reviews and Ratings

based on 2 reviews

5.0/5

Rating in categories

5.0

Skill development

4.0

Work-Life balance

5.0

Salary & Benefits

5.0

Job Security

4.0

Company culture

3.0

Promotions/Appraisal

5.0

Work Satisfaction

Explore 2 Reviews and Ratings
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