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based on 39.5k Reviews

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Capgemini Itsm Consultant Interview Questions and Answers

Updated 9 Jul 2024

Capgemini Itsm Consultant Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Jul 2023. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Risk management
Round 2 - Technical 

(1 Question)

  • Q1. Management round

Interview Preparation Tips

Interview preparation tips for other job seekers - Average interview

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. What is ITIL ?
  • Ans. 

    ITIL stands for Information Technology Infrastructure Library, a set of best practices for IT service management.

    • ITIL is a framework that provides guidance on how to align IT services with the needs of the business.

    • It helps organizations improve efficiency, reduce costs, and deliver better customer service.

    • ITIL consists of a series of publications that outline processes, procedures, tasks, and checklists that are not s...

  • Answered by AI

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Dec 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Process Related and from resume
  • Q2. Some scenarios based questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare your skill
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Detail description of what you do
  • Q2. Scenario based questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Have thorough knowledge of what do you do and be prepare for scenario based questions
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Apr 2022. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. What is Incident and change management
  • Ans. 

    Incident management deals with restoring normal service operations as quickly as possible. Change management deals with managing changes to IT systems.

    • Incident management focuses on resolving incidents that disrupt normal service operations

    • Change management focuses on managing changes to IT systems to minimize disruption to service operations

    • Both are important processes in IT service management to ensure smooth and eff...

  • Answered by AI
Round 2 - HR 

(1 Question)

  • Q1. What is your expectation
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Dec 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Question on past experiences of your project
  • Q2. Memory management in Android Apps

Interview Preparation Tips

Topics to prepare for Infosys Senior Consultant interview:
  • Kotlin
  • Data Structures
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jan 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Element locators
  • Q2. Diffirent waits
Round 2 - Technical 

(2 Questions)

  • Q1. Write code to automate a page
  • Q2. Regresion testing
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via campus placement at National Institute of Technology,(NIT), Manipur and was interviewed in Oct 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Voice assesment,which will be evaluated by ai

Round 2 - Technical 

(2 Questions)

  • Q1. Introduce yourself
  • Q2. Basic dsa question on printing pattern
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Aug 2024. There were 2 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Mule esb mule strcture
  • Q2. Dataweave interview questions
Round 2 - Technical 

(2 Questions)

  • Q1. Technical mule questions
  • Q2. Batch jobs questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be well preapred
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. ITIL full process related
  • Q2. Itsm full practice related
  • Q3. Management of technology and services
  • Ans. 

    Management of technology and services involves overseeing the implementation, operation, and optimization of IT systems and processes.

    • Developing strategies to align technology with business goals

    • Implementing IT service management best practices

    • Monitoring performance and making improvements

    • Ensuring security and compliance

    • Managing vendor relationships

    • Providing training and support to users

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well

Capgemini Interview FAQs

How many rounds are there in Capgemini Itsm Consultant interview?
Capgemini interview process usually has 2 rounds. The most common rounds in the Capgemini interview process are Technical.
How to prepare for Capgemini Itsm Consultant interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Capgemini. The most common topics and skills that interviewers at Capgemini expect are ITSM and Power Bi.
What are the top questions asked in Capgemini Itsm Consultant interview?

Some of the top questions asked at the Capgemini Itsm Consultant interview -

  1. Risk managem...read more
  2. Management ro...read more

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Capgemini Itsm Consultant Salary
based on 10 salaries
₹5.8 L/yr - ₹12 L/yr
32% less than the average Itsm Consultant Salary in India
View more details

Capgemini Itsm Consultant Reviews and Ratings

based on 1 review

5.0/5

Rating in categories

5.0

Skill development

4.0

Work-Life balance

4.0

Salary & Benefits

5.0

Job Security

5.0

Company culture

3.0

Promotions/Appraisal

5.0

Work Satisfaction

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