Capgemini Technical Support Engineer Interview Questions and Answers for Experienced

The test is about grammatical knowledge.

Q1. Why you want to joine our company
Ans. 
I am impressed by the company's innovative products and strong reputation in the industry.
• Company's reputation for quality and innovation

• Opportunity for professional growth and development

• Desire to work with a talented team of professionals
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Q2. Tell me about your last organisation
Ans. 
My last organization was a global IT services company specializing in cloud solutions.
• Provided technical support for cloud-based applications and services

• Collaborated with cross-functional teams to troubleshoot and resolve customer issues

• Participated in regular training sessions to stay updated on new technologies

• Managed ticketing system to track and prioritize customer requests
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Q1. Why you want to joine the company
Ans. 
I want to join the company because of its reputation for innovation and commitment to customer satisfaction.
• Company's reputation for innovation

• Commitment to customer satisfaction

• Opportunities for growth and development
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Q2. Where you see yourself after 5years
Ans. 
In 5 years, I see myself as a senior technical support engineer leading a team and implementing innovative solutions.
• Advancing to a senior technical support engineer role

• Leading a team of support engineers

• Implementing innovative solutions to improve customer satisfaction

• Continuing to enhance my technical skills through training and certifications
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Q1. What is ethernet
Ans. 
Ethernet is a networking technology commonly used for connecting devices in a local area network (LAN).
• Ethernet is a system for connecting a number of computer systems to form a local area network (LAN).

• It uses a protocol called CSMA/CD (Carrier Sense Multiple Access with Collision Detection) to manage traffic on the network.

• Ethernet cables are commonly used to physically connect devices to a network switch or router.

• E...read more
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Q2. What is network
Ans. 
A network is a collection of computers, servers, mainframes, network devices, and other devices connected to one another to share data and resources.
• Networks can be wired or wireless

• Common types of networks include LAN (Local Area Network) and WAN (Wide Area Network)

• Networks can be private (intranet) or public (internet)

• Examples of network devices include routers, switches, and modems
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Q1. SQL database questions, tool handle questions, Linux command, handle prioves work questions.
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Q2. As per company products
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Q1. Handle SQL database handle jira tool, good knowledge Linux command,postman API.
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Q2. SQL database questions Linux command questions
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