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BYJU'S Customer Sales Associate Interview Questions and Answers
BYJU'S Customer Sales Associate Interview Experiences
2 interviews found
(2 Questions)
- Q1. How to convence the customers
- Ans.
To convince customers, focus on building rapport, understanding their needs, highlighting benefits, and providing excellent customer service.
Build rapport by being friendly and attentive
Understand customer needs by asking questions and listening actively
Highlight benefits of products or services that meet their needs
Provide excellent customer service by being responsive and helpful
Offer solutions to any concerns or obj
- Q2. How to talk in call
- Ans.
To talk in a call, maintain a friendly tone, actively listen, ask open-ended questions, provide clear information, and end with a call to action.
Maintain a friendly and professional tone throughout the call.
Actively listen to the customer's needs and concerns.
Ask open-ended questions to gather more information.
Provide clear and concise information about products or services.
End the call with a clear call to action, suc...
Pratigya Saini
Selected
I applied via Company Website and was interviewed in May 2023. There were 2 interview rounds.
(2 Questions)
- Q1. About introduction
- Q2. About previous job
Top trending discussions
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Need to know the main
(2 Questions)
- Q1. SQL Knowledge how you can learn it
- Q2. Python how you can learn
- Ans.
Python can be learned through online tutorials, courses, books, practice, and projects.
Take online tutorials on websites like Codecademy, Coursera, or Udemy.
Read books like 'Python Crash Course' or 'Automate the Boring Stuff with Python'.
Practice coding challenges on platforms like LeetCode or HackerRank.
Work on personal projects to apply your knowledge and skills.
Join Python communities or forums to ask questions and
Skills evaluated in this interview
History geography politics
Customer Care Executive Interview Questions & Answers
IDP Education Limited
Anonymous
posted on 1 Jun 2023
Selected
I applied via Recruitment Consulltant and was interviewed in May 2023. There were 2 interview rounds.
(3 Questions)
- Q1. First round Give me your introduction. What you know about IDP. One mock call related to broadband sell.
- Q2. Second Round Work experience related questions and salary discussion
- Q3. Third round HR round and final salary discussion. Result -Selected
Interview Preparation Tips
Customer Care Executive Interview Questions & Answers
K12 Techno Services
Anonymous
posted on 23 Nov 2023
Selected
I applied via Referral and was interviewed in Oct 2023. There was 1 interview round.
(2 Questions)
- Q1. Self introduction
- Q2. About the company
Interview Preparation Tips
- About sales
Customer Service Manager Interview Questions & Answers
Extramarks Education
Anonymous
posted on 24 Sep 2023
Selected
I applied via Recruitment Consulltant and was interviewed in Aug 2023. There were 3 interview rounds.
All employees discussion with how to improve business
Childrens giving in assignment. & Education knowledge
Interview Preparation Tips
Customer Support Executive Interview Questions & Answers
Scaler Academy
Anonymous
posted on 25 Mar 2024
Selected
I applied via Naukri.com and was interviewed before Mar 2023. There was 1 interview round.
(2 Questions)
- Q1. Salary discussion and work experience
- Q2. Expected Salary
Interview Preparation Tips
I applied via Referral and was interviewed before Jul 2021. There was 1 interview round.
(2 Questions)
- Q1. Related to company’s vision
- Q2. What is customer service and an scenario to solve.
- Ans.
Customer service is the assistance and support provided to customers before, during, and after a purchase.
Listen actively to the customer's concerns
Empathize with the customer's situation
Offer a solution or alternative
Follow up to ensure customer satisfaction
Interview Preparation Tips
Customer Support Executive Interview Questions & Answers
Whitehat jr
Anonymous
posted on 13 May 2021
Interview Questionnaire
1 Question
- Q1. About my previous job and how well can I bring changes in white hat.
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BYJU'S Customer Sales Associate Interview Process
based on 3 interviews
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BYJU'S Customer Sales Associate Reviews and Ratings
based on 1 review
Rating in categories
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