Extramarks Education Customer Service Manager Interview Questions and Answers

I would create a guerrilla marketing campaign using interactive installations in public spaces.

• Design interactive installations in public spaces that engage people and promote the brand

• Use social media to encourage people to share their experiences with the installations

• Partner with local businesses to offer discounts or promotions to those who participate

• Create a hashtag for the campaign to track engagement and reach

• O...read more

I would ensure profitability by analyzing market trends, optimizing pricing strategies, and implementing cost-cutting measures.

• Conduct market research to identify trends and customer needs

• Develop pricing strategies that balance profitability with customer demand

• Implement cost-cutting measures such as reducing waste and optimizing inventory

• Monitor financial performance regularly and adjust strategies as needed

• Collaborat...read more

Byjus is an online learning platform that offers interactive video lessons for students of all ages.

• Provides video lessons on various subjects like math, science, and languages

• Offers personalized learning experiences based on the student's pace and understanding

• Utilizes animations and quizzes to make learning engaging and effective

• Has a mobile app for convenient access to lessons on the go

The company is a leading retail chain specializing in home goods and decor.

• Founded in 1995 by John Smith

• Headquartered in New York City

• Offers a wide range of products including furniture, bedding, and kitchenware

• Known for its affordable prices and trendy designs

Linux is an open-source operating system based on Unix that is commonly used in servers and embedded systems.

• Linux is known for its stability, security, and flexibility.

• It is free to use and can be customized to suit specific needs.

• Popular distributions of Linux include Ubuntu, CentOS, and Fedora.

• Linux uses a command-line interface for system administration tasks.

• DNS (Domain Name System) is a system that translates dom...read more

AWS/Node/spoke refers to a networking concept where a central hub (AWS) connects to multiple smaller hubs (Nodes) through individual connections (spokes).

• AWS acts as the central hub in the network architecture

• Nodes are smaller hubs that connect to AWS

• Spokes are individual connections between AWS and Nodes

• This architecture allows for scalable and flexible networking solutions

I am open to discussing salary based on the responsibilities and opportunities offered in the role.

• Express willingness to discuss salary based on job responsibilities and opportunities

• Avoid giving a specific number unless pressed for one

• Research industry standards and company budget to have a general idea of salary expectations

I have a proven track record of leadership, problem-solving, and team-building skills that will contribute to the success of the team.

• I have X years of experience in a leadership role, where I successfully managed a team of employees.

• I excel at problem-solving and have a track record of implementing effective solutions to improve efficiency and productivity.

• I have strong communication skills and the ability to motivate...read more