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BT Group Customer Support Advisor Interview Questions and Answers
Updated
9 Feb 2024
2 interviews found
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Anonymous
Interview experience
Average
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected
I applied via Walk-in and was interviewed in Jan 2024.
1 Interview Round
1
One-on-one Round (1 Question)
- Q1. Tell me about urself Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident because interview is all about how you speak with great confidence and with good fluency. There should be no grammatical error when you speak.
Interview experience
Good
Difficulty level
Moderate
Duration
6-8 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed before Nov 2022.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
Aptitude Test Round
Vna round like voice and accent
3
One-on-one Round (1 Question)
- Q1. Ops round with floor manager Add Answer
4
HR Round (1 Question)
- Q1. Salary discussion and joining details Add Answer
Top trending discussions
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
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Interview questions from similar companies
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Mar 2024.
2 Interview Rounds
1
Aptitude Test Round
About the vehicle amd how to handle customer services
2
Coding Test Round
How to handling customer complain about her vehicle
Interview Preparation Tips
Topics to prepare for Hyundai Motor India Limited Bodyshop Advisor interview:
- Customer Service Management
- Basic knowledge
Interview experience
Good
Difficulty level
Moderate
Duration
2-4 weeks
Result
Not Selected
I applied via Indeed and was interviewed in Jan 2024.
2 Interview Rounds
1
HR Round (1 Question)
- Q1. What is good Customer Service? View Answers (1)
2
One-on-one Round (3 Questions)
- Q1. Tell me about a time you provided good customer service Add Answer
- Q2. Tell me about your strength and weakness Add Answer
- Q3. Tell me about yourself Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Prepare well and you will be fine
Prateek Kothari
Interview experience
Excellent
Difficulty level
Moderate
Duration
2-4 weeks
Result
Not Selected
I applied via LinkedIn and was interviewed in Jan 2024.
1 Interview Round
1
One-on-one Round (1 Question)
- Q1. Architectural diagram from last project View Answers (1)
Interview experience
Good
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
Technical Round (1 Question)
- Q1. Types of engines.??? View Answers (1)
CA Sanjay Assudani
I applied via Recruitment Consulltant and was interviewed before Jul 2021.
4 Interview Rounds
1
Aptitude Test Round
The test was very detailed and specific on IQ test which includes questions related to Maths, English, common aptitude, reasoning, logical, case studies etc.
This is very important test and your further rounds just depends on the result of this test.
2
Technical Round (3 Questions)
- Q1. Specific to GRC profile -
Q. Tell us about yourself. View Answers (1)
- Q2. Questions were asked related to billing process, p2p process and Related to balance sheet & financial reporting. View Answers (1)
- Q3. Questions related to internal control systems , risk management, 2 key risks, your achievements. Add Answer
3
Technical Round (1 Question)
- Q1. Another technical round involved similar questions on process knowledge, strengths & weaknesses, and to test the communication skills. Add Answer
4
HR Round (1 Question)
- Q1. Salary discussions, strengths & key achievements Add Answer
Interview Preparation Tips
Topics to prepare for Maersk Senior Advisor interview:
- Internal controls
- Risk Management
- P2P
- Balance Sheet
- Journal entries
I applied via Naukri.com and was interviewed in Nov 2020.
3 Interview Rounds
Interview Questions
- Q1. The question which they asked are related to my project and at what level I have been involved in it.
Add Answer
- Q2. The second round was not in so much technical detail but it was to check that if certain scenario comes what will be your attitude
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - First of all I thank CBRE.
My advice is that a person should be very honest in interview about himself and his work.
He should be well versed with his project and highlight what he has done better in his Work/ project.
You cannot do everything you should except that but the way of handling should be always their.
My advice is that a person should be very honest in interview about himself and his work.
He should be well versed with his project and highlight what he has done better in his Work/ project.
You cannot do everything you should except that but the way of handling should be always their.
I applied via Recruitment Consulltant and was interviewed before Apr 2021.
2 Interview Rounds
1
HR Round (1 Question)
- Q1. Generic, past experience and skills Add Answer
2
One-on-one Round (1 Question)
- Q1. Situational, a time when yoh dealt w difficult client Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Highlight adaptability and willingness to learn, talk about what you look forward to gaining from the opportunity
Interview experience
Excellent
Difficulty level
Moderate
Duration
2-4 weeks
Result
Selected
I applied via Referral and was interviewed in Aug 2023.
3 Interview Rounds
1
HR Round (1 Question)
- Q1. Salary expectation Add Answer
2
Group Discussion Round
Extra charge for withdrawal money from bank atm
3
One-on-one Round (2 Questions)
- Q1. Engineering and car engine work related questions Add Answer
- Q2. Basics of technical knowledge Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident and light headed
BT Group Interview FAQs
How many rounds are there in BT Group Customer Support Advisor interview?
BT Group interview process usually has 2-3 rounds. The most common rounds in the BT Group interview process are One-on-one Round, Resume Shortlist and Aptitude Test.
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People are getting interviews through
based on 2 BT Group interviews
WalkIn
50%
50% candidates got the interview through other sources.
Moderate
Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Interview Questions from Similar Companies
Fast track your campus placements
15%
more
than the average Customer Support Advisor Salary in India
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BT Group Customer Support Advisor Reviews and Ratings
based on 5 reviews
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