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BT Group Customer Support Advisor Interview Questions and Answers
BT Group Customer Support Advisor Interview Experiences
2 interviews found
Anonymous
I applied via Walk-in and was interviewed in Jan 2024. There was 1 interview round.
(1 Question)
- Q1. Tell me about urself
Interview Preparation Tips
Selected
I applied via Recruitment Consulltant and was interviewed before Nov 2022. There were 4 interview rounds.
Vna round like voice and accent
(1 Question)
- Q1. Ops round with floor manager
(1 Question)
- Q1. Salary discussion and joining details
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Selected
I applied via Referral and was interviewed in Jun 2023. There were 3 interview rounds.
(2 Questions)
- Q1. Tell me about your self ....salary expectations and so on
- Q2. Why did u leave ur current job
(5 Questions)
- Q1. Asked about my self & so and so on
- Q2. Translate ur English toh Hindi & telugu
- Ans.
I can translate English to Hindi and Telugu.
I am fluent in both Hindi and Telugu languages.
I can accurately translate English text to Hindi and Telugu.
I have experience translating documents and conversations in both languages.
- Q3. Do u have any experience
- Q4. I told i didn't have experience at bpo ....
- Q5. But now I have experience in bpo customer support advisor
Interview Preparation Tips
Interview Questionnaire
1 Question
- Q1. Regarding network and about myself
I applied via Recruitment Consultant and was interviewed in Jan 2021. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. What process improvement you did in your last job?
- Q2. How did you handle critical situations at workplace?
- Q3. Tell me about yourself?
Interview Preparation Tips
I was interviewed in Jan 2025.
(3 Questions)
- Q1. Can you introduce yourself and provide some information about your background?
- Q2. What is the role of this position?
- Q3. About ctc expected
(2 Questions)
- Q1. Experience any field
- Q2. What are the responsibilities and skills required for a sales advisor?
Interview Preparation Tips
A case study is a detailed study of a specific subject, such as a person, group, place,event,organization,or phenomenon.case studies are commonly used in social, education, clinical,and business research
Aptitude tests for competitive examination, entrance examination,and recruitment interview: Take various online tests and find out how well...
(5 Questions)
- Q1. Human resources (HR) is the set of people who make up the workforce of an organization, business sector, industry, or economy
- Q2. Tell me about yourself.
- Q3. Why did you leave your last job?
- Q4. What are about yourself
- Q5. Why should we hire you
I applied via Job Portal
(2 Questions)
- Q1. Where are you from?
- Q2. What is your hobby
Interview Preparation Tips
Karan S
I applied via Company Website and was interviewed in Jul 2022. There were 2 interview rounds.
(1 Question)
- Q1. Self Introdution About customer service Tell me about your work on yesterday What about your goals Why should you choose customer support
Interview Preparation Tips
Don't be panic, Make it simple
Interview Preparation Tips
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BT Group Customer Support Advisor Interview Process
based on 2 interviews
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BT Group Customer Support Advisor Reviews and Ratings
based on 5 reviews
Rating in categories
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Associate
324
salaries
|  ₹1.5 L/yr - ₹7 L/yr |
|
Associate Engineer
280
salaries
| ₹2.8 L/yr - ₹8 L/yr |
|
Financial Analyst
254
salaries
| ₹6.8 L/yr - ₹23 L/yr |
|
Project Manager
233
salaries
| ₹6 L/yr - ₹23.5 L/yr |
|
Network Engineer
205
salaries
| ₹2.7 L/yr - ₹9 L/yr |
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