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5 reviews found
Customer Support Advisor in Gurgaon / Gurugram
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
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Skill Development
Company Culture
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Work-Life Balance
Likes
Just the job security
Dislikes
A lot of things
Work Details
Work policy: 3 days/week from office
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Customer Support Advisor in Kolkata
Full Time
Home billing Department
Overall Rating
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Skill Development
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Work-Life Balance
Likes
Managers are irresponsible
Dislikes
Pay scale is very low
Work Details
Work policy: 3 days/week from office
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
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Customer Support Advisor in Kolkata
Full Time
Non Voice Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
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Salary & Benefits
Job Security
Work-Life Balance
Likes
Work Culture
Dislikes
Office politics and undue privileges given to few employees.
Work Details
Work policy: All days from office except when Manger didn't want to come office.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Customer Support Advisor in Kolkata
Non Voice Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
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Salary & Benefits
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Work-Life Balance
Likes
Each and everything
Dislikes
Nothing
Work Details
Work days: Monday to Friday (Flexible Timings)
Customer Support Advisor in New Delhi
Full Time
Operations Support Department
Overall Rating
Similar Designation Reviews
Technical Support Engineer in Kolkata
Full Time
Voice / Blended Department
Overall Rating
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Work-Life Balance
Likes
Everything is pathetic except Cab facility is good
Dislikes
Mental torture camp…BT Employees have to work under so much pressure that some of the BT Employees have gone coma…Not recommended at all
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Analyst in New Delhi
Full Time
Finance Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
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Salary & Benefits
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Work-Life Balance
Likes
Work- life balance, friendly employees, colleagues, frequent town hall, team get-togethers, pick and drop cab facility
Dislikes
No growth and challenges, learning zero, boring
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Process Associate in Kolkata
Full Time
Service Delivery Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
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Salary & Benefits
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Work-Life Balance
Likes
Very toxic culture
Dislikes
Toxic culture
Quality Analyst in New Delhi
Full Time
Business Process Quality Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Likes
Great work culture and work life balance
Dislikes
Less salary hikes
Customer Care Executive in New Delhi
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
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Salary & Benefits
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Work-Life Balance
Likes
Nothing
Dislikes
Zero job security they can kick you out anytime
Work Details
Work policy: 2 days/week from office
Work timings: Strict Timings
Work related travel: This is a desk job.
Customer Service Executive in Kolkata
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
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Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
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Work-Life Balance
Likes
Work culture Both ways pick-up and drop Environment
Dislikes
Nothing
Operations Manager in Gurgaon / Gurugram
Full Time
SCM & Logistics Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
Work Satisfaction
Salary & Benefits
Job Security
Work-Life Balance
Likes
Learning and trainings.
Dislikes
Increment and underlying appraisal policies are pathetic and worst
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Business Development Manager in Kolkata
Full Time
Enterprise & B2B Sales Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
Company Culture
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Salary & Benefits
Job Security
Work-Life Balance
Likes
Work Life balance
Dislikes
Pay less then market
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Senior Associate in Kolkata
Full Time
Non Voice Department
Overall Rating
Category Ratings
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Skill Development
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Salary & Benefits
Job Security
Work-Life Balance
Likes
All good
Dislikes
Nothing all good
Work Details
Work policy: 3 days/week from office
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Senior Analyst in Gurgaon / Gurugram
Full Time
Back Office Department
Overall Rating
Category Ratings
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Work-Life Balance
Likes
Great place ever been to work with.
Dislikes
Appraisals are less
Work Details
Work policy: 3 days/week from office
Work timings: Strict Timings
Work related travel: This is a desk job.
Other BT Group Reviews
Software Engineering Professional in Bangalore / Bengaluru
Full Time
Software Development Department
Overall Rating
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Work-Life Balance
Likes
For a junior it's a very good learning opportunity and for very senior it's settling company, middle level roles its completely on team and managerial hierarchy. Learning is too good Leaves is good Affordable transport
Dislikes
1.Work life balance sometimes gets messed up as u have to work both in UK and india hours 2. Cafeteria in BT india is very bad 3. Few teams have visible politics, as there is less number of job level, and more people within role, competition and ego clashes are a lot . Example 10 years exp and 3 exp will be in same role and designation
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Associate Advisor in Kolkata
Full Time
Customer Success Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
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Salary & Benefits
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Work-Life Balance
Likes
Transport facilities Meals on discounted rates IJPs Work from home policies
Dislikes
They hire freshers, offer them a good role and then change the role on joining day to a customer service role which has literally 0 work life balance, poor learning curve, pathetic leave policies.
Work Details
Work related travel: This job involves Travel Within City.
Software Engineering Manager in Bangalore / Bengaluru
Full Time
Software Development Department
Overall Rating
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Work-Life Balance
Likes
Somewhat, we have work life balance.
Dislikes
Complex structure of the Org. Way too much of Org structure changes within short period of time. Employees are facing difficulty with following company goals as it's always changing with the change of the leadership. Unnecessary timeline pressure.
Finance Business Partner in Gurgaon / Gurugram
Full Time
Accounting & Taxation Department
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Category Ratings
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Likes
Good company, if you want to work in MNC culture , no one will bother you. But you will not get promotion or growth here. People are sitting at the same position for more than 10 years now.
Dislikes
No growth
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Financial Analyst in Gurgaon / Gurugram
Full Time
Finance Department
Overall Rating
Category Ratings
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Work-Life Balance
Likes
-Company culture and values -Senior leadership -Ample of learning opportunities
Dislikes
-Processes are complex, it's not easy to get things done -Frequent reorgs -Many non productive activities part of BAU
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Engineering Manager in Bangalore / Bengaluru
Full Time
Software Development Department
Overall Rating
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Job Security
Work-Life Balance
Likes
Poor work life balance. Too many unnecessary meetings. They have hired contractors and made them bosses causing poor work life balance.
Dislikes
Poor work life meetings. Too many unnecessary meetings.
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
SME in Kolkata
Full Time
Operations Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
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Work-Life Balance
Likes
Job security Both ways cab
Dislikes
The top management is hired from Wipro BPO even being captive senior management runs the company like a third party and micro management at its peak. Discussed promotion and IDP gets canceled Any Ops run the show with Inclusive decision making moved to different campaign Micromanage people you will be rewarded with promotion
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Automation Specialist in Kolkata
Full Time
Software Development Department
Overall Rating
Category Ratings
Promotions/Appraisal
Skill Development
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Salary & Benefits
Job Security
Work-Life Balance
Likes
Work life balance is good Usually no issues with leaves
Dislikes
Hikes are terrible Work flexibility is zero. Just on pen and paper they have flexible working options. No one can avail them except the managers sitting high above. If you wanna join BT , do join , no issues. Try not to join in kolkata location. There are serious problems there.
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Front Office Executive in New Delhi
Full Time
Facility Management Department
Overall Rating
Category Ratings
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Work-Life Balance
Likes
Salary on time. Learned new skills.
Dislikes
Haven't found a pigeon box last 3 months. No one here to listen your problems. If you ask anything about your problem, you'll get a response that turns back on you. The technician, pantry boy, and security supervisor are all here to give you a backhanded response. The biggest issue here there is lack of respect. The one who hired you hasn't even asked for feedback until now. "Every company asks for feedback every three months; I'm sharing what I know from my experience."...Read More
Associate in Kolkata
Full Time
Operations Department
Overall Rating
Category Ratings
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Skill Development
Company Culture
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Salary & Benefits
Job Security
Work-Life Balance
Likes
They give cab facilities which is good and the early log out and late log in these facilities are present. Hybrid work culture, leaves are easy to get.
Dislikes
Learning opportunity is very less and IJP is always pre decided. Not all Managers are competent some are very incompetent and will not know the process. Salary increment is okay. Politics present be very careful
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AmbitionBox has 5 BT Group reviews submitted by BT Group employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if BT Group is the right company for you. 75% of employees reported the wor...king days at BT Group as Rotational Shift. 50% employees reported the work timings at BT Group as Flexible timing. Read more- Home >
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