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Blue Dart Express

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based on 2.3k Reviews

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Blue Dart Express Customer Service Executive Interview Questions and Answers for Experienced

Updated 3 Feb 2024

Blue Dart Express Customer Service Executive Interview Experiences for Experienced

2 interviews found

Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 3 Feb 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Asked about experience
    • Add your answer
  • Q2. Checked communication
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company but too much pressure

Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 8 Nov 2019

I applied via Recruitment Consultant and was interviewed in May 2019. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. How much patience you have, what type of customers you have had handled, total working experience, types of companies worked with, etc.
  • Ans. 

    I have a high level of patience and have handled a variety of customers in my total of 5 years of working experience with companies in the retail and telecommunications industries.

    • I have a high level of patience, demonstrated through my ability to remain calm and composed in challenging customer interactions.

    • I have handled a variety of customers, ranging from irate and demanding to friendly and appreciative.

    • I have 5 ye...

    • Answered by AI
    View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself. You are seeking for a job that doesn't mean that you have to accept all the terms and conditions. Do your best to job this will help to get experience and grow with your position too. Make a position where other colleagues feels that if they are asking help from you, you'll definitely have the answer / capability to help them out.

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Top trending discussions

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Interview Tips & Stories
2w
mrstorm
Verified Icon
·
works at
Wipro
90 days notice period
"Hi everyone, I have a 90-day notice period and actively seeking new job opportunities. However, I haven't received any interview calls yet due to this notice period. I would appreciate any advice on how to navigate this situation. Additionally, if I update my profile to indicate that I am serving my notice period (even though I’m not), how should I handle questions regarding this during interviews? Any guidance or referrals would be greatly appreciated.I am looking for opportunities in ad tech field now.Thank you!"
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Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

Mahindra Logistics user image Anonymous

posted on 25 May 2018

Interview Questionnaire 

1 Question

  • Q1. Documentation And Basic Knowledge Of Computer,,Data Entry,R - Logic And Rfa
    • Add your answer

Interview Preparation Tips

Round: Resume Shortlist
Experience: Freight Forwarding ,Traffic,Warehouse,data entry marketing

Customer Service Executive Interview Questions & Answers

Delhivery user image Anonymous

posted on 27 Oct 2021

I applied via Walk-in and was interviewed in Sep 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Self introduce
    • Add your answer
  • Q2. What is meant by customer service executive
  • Ans. 

    A customer service executive is responsible for providing assistance and support to customers of a company.

    • Resolves customer complaints and queries

    • Provides information about products and services

    • Maintains customer records and databases

    • Handles customer orders and payments

    • Ensures customer satisfaction and retention

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be brave be confident you should say clear and loud to your interviewer

Senior Executive Interview Questions & Answers

Mahindra Logistics user image Anonymous

posted on 24 Nov 2021

I applied via Walk-in and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Inward and outward operation
    • Add your answer
  • Q2. Staff management
    • Add your answer
  • Q3. Inventory management
    • Add your answer
  • Q4. Transporting operation
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I am to join such type of interview

Senior Executive Interview Questions & Answers

Mahindra Logistics user image Anonymous

posted on 10 May 2018

I applied via Other and was interviewed in Jan 2018. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. They asked only my previous job profile and my role.
    • View 1 more answer

Interview Preparation Tips

Round: Resume Shortlist
Experience: They desperately needed a guy who's profile matching there requirement, so they selected me.

General Tips: There was nothing tough going there because they asked only that what I am doing with current employer.
Skills: Body Language
Duration: <1 week

Senior Executive Interview Questions & Answers

Mahindra Logistics user image Anonymous

posted on 24 Nov 2021

I applied via Walk-in and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Inward and outward operation
    • Add your answer
  • Q2. Staff management
    • Add your answer
  • Q3. Inventory management
    • Add your answer
  • Q4. Transporting operation
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - This is exciting day that day I have given my interview and very happy to attempt such type of interview

Senior Executive Interview Questions & Answers

Aka Logistics user image Anonymous

posted on 12 Feb 2025

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I appeared for an interview in Aug 2024.

Round 1 - Group Discussion 

Regarding my previous work experience and what is the new role in this company.

Senior Executive Interview Questions & Answers

TCI Express user image Anonymous

posted on 27 Jul 2023

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Your previous company experience
    • Add your answer
Round 2 - Technical 

(1 Question)

  • Q1. What is your area of work
    • Add your answer

Senior Executive Interview Questions & Answers

Shadowfax Technologies user image Anonymous

posted on 12 Oct 2020

I applied via Naukri.com and was interviewed in Sep 2020. There were 5 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. Logistics Operation Dispatch Case scenario Topic
    • Add your answer
  • Q2. How to handle angry Client's
  • Ans. 

    Listen actively, empathize, apologize, offer solutions, and follow up.

    • Listen actively to the client's concerns and let them vent their frustrations.

    • Empathize with the client's situation and acknowledge their feelings.

    • Apologize for any inconvenience caused and take responsibility for the issue.

    • Offer solutions to resolve the problem and ask for their input.

    • Follow up with the client to ensure their satisfaction and build

    • Answered by AI
    Add your answer
  • Q3. How is you Hindi speaking level of communication?
    • Add your answer
  • Q4. About last company?
    • Add your answer
  • Q5. Knowledge on handling teammates
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be cool. Share your thoughts to interviewer.
More about working at Blue Dart Express
golden leaf award

#7 Best Large Company - 2021

golden leaf award

Blue Dart Express Interview FAQs

How many rounds are there in Blue Dart Express Customer Service Executive interview for experienced candidates?
Blue Dart Express interview process for experienced candidates usually has 1 rounds. The most common rounds in the Blue Dart Express interview process for experienced candidates are HR.
How to prepare for Blue Dart Express Customer Service Executive interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Blue Dart Express. The most common topics and skills that interviewers at Blue Dart Express expect are Customer Relationship, customer support, Client Relationship Management, Customer Handling and Customer Service.

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Blue Dart Express Interviews By Designations

Interview Questions for Popular Designations

Blue Dart Express Customer Service Executive Interview Process for Experienced

based on 1 interview

Interview experience

5
  
Excellent
View more

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Fast track your campus placements

Indian Institute of Social Welfare and Business Management (IISWBM) Placement Questions
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Blue Dart Express Customer Service Executive Salary
based on 194 salaries
₹1.3 L/yr - ₹5.1 L/yr
21% more than the average Customer Service Executive Salary in India
View more details

Blue Dart Express Customer Service Executive Reviews and Ratings

based on 49 reviews

3.0/5

Rating in categories

2.9

Skill development

2.7

Work-life balance

2.8

Salary

3.1

Job security

2.7

Company culture

2.4

Promotions

2.6

Work satisfaction

Explore 49 Reviews and Ratings
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