Bird Worldwide Flight Services Customer Care Associate Interview Questions and Answers for Experienced

Q1. Say about ur studies and experience
Ans. 
I have a Bachelor's degree in Business Administration and 3 years of experience in customer service roles.
• Bachelor's degree in Business Administration

• 3 years of experience in customer service roles
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Based on aviation and maths

Q1. Tell about your self
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Q2. Why do choose the job
Ans. 
I choose this job because I enjoy helping others and have a passion for providing excellent customer service.
• Passion for helping others

• Enjoy providing excellent customer service

• Opportunity to make a positive impact on customers' experiences
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Q3. Who is customer
Ans. 
A customer is an individual or organization that purchases goods or services from a business.
• Customers can be individuals or businesses

• Customers provide revenue for the business

• Customer satisfaction is important for business success

• Examples: A person buying a coffee at a cafe, a company purchasing office supplies
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Q1. What's your qualification
Ans. 
I have a Bachelor's degree in Business Administration with a focus on customer service.
• Bachelor's degree in Business Administration

• Specialization in customer service

• Relevant coursework in communication and problem-solving

• Previous experience in customer service roles
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Q2. Salary expectation
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Great need to work on the way to understand the situation of the pattern

Q1. Just normal question about Tell me about your self
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Q2. Tell me about yourself
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Q3. Most common query asked by the passager
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Q4. Thoughts on india market
Ans. 
India market is diverse and rapidly growing, offering great opportunities for customer service executives.
• India has a large and diverse customer base with varying needs and preferences.

• Rapidly growing economy leading to increased demand for customer service across industries.

• Cultural nuances and regional differences require tailored customer service strategies.

• Emerging technologies and digitalization are transforming c...read more
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We seated in a hall there one topic was given to us we around 50 people speak one by one to that topic.

Q1. Tell me about yourself? why you left your last job?
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Q2. What do you join us? How much salary did you except from us?
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Any topic need to speak continuously 40 sec.

Q1. Normal question tell me about yourself, Do you know about aviation industry. Any past experience etc.
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Q1. Tell me something about yourself Are u comfortable in hindi as well About my family Am I ready to relocate and working in shifts
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Q2. About my family
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Q3. Comfortable in shifts
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