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Axis Bank

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3.8

based on 24.7k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Axis Bank Branch Operations Service Head Interview Questions and Answers

Updated 3 May 2020

Axis Bank Branch Operations Service Head Interview Experiences

2 interviews found

I applied via Company Website and was interviewed in Jun 2019. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Khowledge about BCSBI
  • Q2. MICR clearing
  • Q3. How you can control the CRL limit
  • Ans. 

    CRL limit can be controlled through various measures

    • Setting up credit limits for customers

    • Monitoring credit utilization and repayment history

    • Implementing credit policies and procedures

    • Regularly reviewing and updating credit limits

    • Using credit scoring models to assess creditworthiness

    • Establishing relationships with credit bureaus

    • Training staff on credit management best practices

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be knowledge about banking operation,compliance,audit & AML pilicies

Skills evaluated in this interview

Interview Questionnaire 

2 Questions

  • Q1. Question?
  • Q2. They are seen only your confidence level and your knowledge skills only alway do love your work not company bcaz your skill and your work knowledge give you many more opportunities in your lige

Branch Operations Service Head Interview Questions Asked at Other Companies

asked in Axis Bank
Q1. How you can control the CRL limit

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Sep 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(5 Questions)

  • Q1. About self and experience
  • Q2. Working knowledge
  • Q3. Plans to achive mille stones in this org.
  • Ans. 

    I plan to achieve milestones in this organization by setting clear goals, creating actionable plans, tracking progress, and adapting strategies as needed.

    • Setting specific and measurable goals for each milestone

    • Creating detailed action plans with timelines and responsibilities

    • Regularly tracking progress towards milestones

    • Adapting strategies based on feedback and results

    • Celebrating achievements and learning from setbacks

  • Answered by AI
  • Q4. About banking product and services knowledge
  • Q5. Ablity of Risponsibility , Accountbility and Leadership.
Round 2 - One-on-one 

(2 Questions)

  • Q1. About Previous role and risponsbility
  • Q2. About package and aspects

Interview Preparation Tips

Interview preparation tips for other job seekers - Better Experience with friendly way.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(3 Questions)

  • Q1. Tell me about yourself
  • Q2. Why are you looking for a change
  • Q3. How was your experience with previous employer
Round 2 - HR 

(1 Question)

  • Q1. Detailed analysis of roles and responsibilities of previous employer
Round 3 - One-on-one 

(2 Questions)

  • Q1. Discussed about roles and responsibility with previous employer
  • Q2. Discussed about what is current employer looking for
Round 4 - Aptitude Test 

4 rounds of MCQ asked with combination of general science, english, reasoning and situation based questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Always try to prepare yourself before going for any interview
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. About myself work experience?
  • Q2. What is the best opportunity of your opinion?
  • Ans. 

    The best opportunity in my opinion is to leverage technology to streamline operations and improve customer experience.

    • Implementing a new CRM system to better track customer interactions and improve communication

    • Introducing online banking services to make it easier for customers to manage their accounts remotely

    • Utilizing data analytics to identify trends and opportunities for growth

    • Investing in employee training and dev

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral

Round 1 - HR 

(2 Questions)

  • Q1. What are the challenges in banking sector.
  • Ans. 

    Challenges in banking sector include regulatory compliance, cybersecurity threats, competition, and technological advancements.

    • Regulatory compliance: Banks must adhere to strict regulations which can be complex and constantly changing.

    • Cybersecurity threats: With the increase in digital banking, banks are vulnerable to cyber attacks and data breaches.

    • Competition: Banks face competition from traditional banks as well as ...

  • Answered by AI
  • Q2. Tell us your views about ICICIBANK
  • Ans. 

    ICICIBANK is a leading private sector bank in India known for its innovative products and services.

    • ICICIBANK offers a wide range of banking products and services including savings accounts, loans, credit cards, and investment options.

    • The bank has a strong presence in both urban and rural areas, catering to a diverse customer base.

    • ICICIBANK is known for its digital banking initiatives and user-friendly mobile app, makin...

  • Answered by AI
Round 2 - HR 

(2 Questions)

  • Q1. How you manage your stress
  • Ans. 

    I manage my stress through regular exercise, meditation, and setting boundaries.

    • Regular exercise helps me release tension and clear my mind.

    • Meditation allows me to relax and focus on the present moment.

    • Setting boundaries helps me prioritize tasks and avoid feeling overwhelmed.

    • Taking short breaks throughout the day to recharge and refocus.

    • Seeking support from colleagues or a mentor when needed.

  • Answered by AI
  • Q2. Digital banking related questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, speak and write truth
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Circular based questions
Round 2 - One-on-one 

(1 Question)

  • Q1. Business figures related questions

I applied via Recruitment Consulltant and was interviewed in Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Which type of techenical skill is required.
  • Q2. Banking Skill related to banking sector.

Interview Preparation Tips

Interview preparation tips for other job seekers - I have 14 yrs. experience in Banking sector and devoting about our organisation.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before May 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

IBPS examination among 1 Million aspirants

Round 2 - Group Discussion 

GD on social topics like nihility of modern existence

Interview Preparation Tips

Interview preparation tips for other job seekers - Kepp it cool
Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website

Round 1 - One-on-one 

(3 Questions)

  • Q1. Mager products banking realted
  • Q2. Laibalties and assets tpp
  • Q3. RetailBranch banking
Round 2 - HR 

(1 Question)

  • Q1. Experience banking realted

Axis Bank Interview FAQs

What are the top questions asked in Axis Bank Branch Operations Service Head interview?

Some of the top questions asked at the Axis Bank Branch Operations Service Head interview -

  1. How you can control the CRL li...read more
  2. They are seen only your confidence level and your knowledge skills only alway d...read more
  3. Khowledge about BC...read more

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Axis Bank Branch Operations Service Head Salary
based on 6 salaries
₹7 L/yr - ₹10.1 L/yr
12% more than the average Branch Operations Service Head Salary in India
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