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Axis Bank

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3.8

based on 24.4k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Axis Bank Branch Operations Service Head Interview Questions and Answers

Updated 3 May 2020

Axis Bank Branch Operations Service Head Interview Experiences

2 interviews found

Interview Questionnaire 

2 Questions

  • Q1. Question?
  • Q2. They are seen only your confidence level and your knowledge skills only alway do love your work not company bcaz your skill and your work knowledge give you many more opportunities in your lige

I applied via Company Website and was interviewed in Jun 2019. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Khowledge about BCSBI
  • Q2. MICR clearing
  • Q3. How you can control the CRL limit
  • Ans. 

    CRL limit can be controlled through various measures

    • Setting up credit limits for customers

    • Monitoring credit utilization and repayment history

    • Implementing credit policies and procedures

    • Regularly reviewing and updating credit limits

    • Using credit scoring models to assess creditworthiness

    • Establishing relationships with credit bureaus

    • Training staff on credit management best practices

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be knowledge about banking operation,compliance,audit & AML pilicies

Skills evaluated in this interview

Branch Operations Service Head Interview Questions Asked at Other Companies

asked in Axis Bank
Q1. How you can control the CRL limit

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Circular based questions
Round 2 - One-on-one 

(1 Question)

  • Q1. Business figures related questions

I applied via Recruitment Consulltant and was interviewed in Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Which type of techenical skill is required.
  • Q2. Banking Skill related to banking sector.

Interview Preparation Tips

Interview preparation tips for other job seekers - I have 14 yrs. experience in Banking sector and devoting about our organisation.

Branch Manager Interview Questions & Answers

HDFC Bank user image Rajneesh Hoonjan

posted on 21 Sep 2021

I applied via Referral and was interviewed in Oct 2021. There were 2 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. How will you handle the compaint client.
  • Ans. 

    I will listen to the client's complaint, empathize with their situation, investigate the issue thoroughly, offer a solution or compensation if necessary, and follow up to ensure satisfaction.

    • Listen actively to the client's complaint without interrupting

    • Empathize with the client's situation and show understanding

    • Investigate the issue thoroughly to identify the root cause

    • Offer a solution or compensation if necessary to r...

  • Answered by AI
  • Q2. What is my biggest success as a team leader.
  • Ans. Biggest success for me is when I made one of my ops team member start delivering the revenue to the organisation by participating in selling the products.
  • Answered by Rajneesh Hoonjan

Interview Preparation Tips

Topics to prepare for HDFC Bank Branch Manager interview:
  • Customer Satisfaction
  • Team Management
  • Performance Monitoring
Interview preparation tips for other job seekers - 1.Know the profile well before applying for the job.
2.language should not be the problem.Be confident.
3.know how will you add some values to the organization.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before May 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

IBPS examination among 1 Million aspirants

Round 2 - Group Discussion 

GD on social topics like nihility of modern existence

Interview Preparation Tips

Interview preparation tips for other job seekers - Kepp it cool
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. What is the Life Insurance you do month on month in existing organization?
  • Ans. 

    I do not have access to the data as I am a new applicant.

    • As a new applicant, I do not have access to the data regarding the life insurance done month on month in my existing organization.

    • However, I am confident in my ability to learn and adapt quickly to the policies and procedures of the organization.

    • I am committed to providing excellent customer service and achieving sales targets.

    • I am also willing to undergo any nec...

  • Answered by AI
Round 3 - One-on-one 

(1 Question)

  • Q1. How much assets you deliver in existing organization?
  • Ans. 

    I have delivered assets worth $10 million in my previous organization.

    • I have a proven track record of delivering assets in my previous organization.

    • I have successfully managed a portfolio of high net worth clients and delivered their assets.

    • I have experience in identifying potential clients and expanding the business.

    • In my previous organization, I delivered assets worth $10 million.

    • I have a strong understanding of the ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - The more you talk about Life Insurance the more you get through your interview.

Interview Questionnaire 

1 Question

  • Q1. Tell me about NPA
  • Ans. 

    NPA stands for Non-Performing Assets which are loans or advances that are in default or are close to being in default.

    • NPA is a term used in banking and finance.

    • It refers to loans or advances that are not being repaid by the borrower.

    • If a borrower fails to make payments for 90 days or more, the loan is classified as an NPA.

    • Banks and financial institutions try to recover the amount by taking legal action or selling the c...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I gave my interview in whatsapp video call due to covid - 19.

“My interview began at around 4.05 p.m. on video call and it lasted for about 10 mins.

There were 2 male panellists and 1 female panellist .

Panellist 1: Introduce yourself.
Me: I told them about my schooling, graduation, post-graduation and my current employment. I told them that I have been working as a Content Manager.

Panellist 1: Why do you wish to switch?
Me: I told them about my designation and job profile and explained that this was helping me gear up for a career in the banking sector.

Panellist 2: The government of India has announced bank mergers. Why do you think the government has taken such a step?
Me: I discussed the pros and cons of bank mergers in detail, throwing light on how it would impact customers, employees, banks and the Indian Economy.

(They went through my portfolio and saw that Shakespeare was one of the papers included in my post-graduation).

Panellist 3: There is a play by Shakespeare called ‘The Merchant of Venice’. Can you name any two characters from the play and their role?
Me: I named Shylock and Portia and went on to explain their roles.

Panellist 3: There was a character named Antonio. How was he related to Portia?
Me: I discussed his role in the play and his relationship with Portia.

Panellist 4: What have you prepared for the interview with respect to banking?
Me: I named a few topics like NPA, Direct and Indirect instruments of RBI’s Monetary Policy, Banking Ombudsman, etc, basically Banking Awareness Topics.

Panellist 4: Tell us about NPA.
Me: I explained the term with the help of a definition and its full form. And went on to name and explain its types.

Panellist 3: What is a balance sheet?
Me: I elaborated upon the general definition of a balance sheet.

Panellist 1: Thank you, Kanak. All the best.
Me: Thank you, sir.

“I thanked everyone else in the panel and wished them a good day.”

And specialy thanks to Naukri.com

Interview Questionnaire 

1 Question

  • Q1. PROFILE OF YOUR JOB AND YOUR ACHIEVMENTS

Interview Preparation Tips

Interview preparation tips for other job seekers - GOOD
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

Good communication skills and team work

Round 2 - Aptitude Test 

How to make the application process is last round test for this test

Interview Preparation Tips

Interview preparation tips for other job seekers - This is good apourtunity

Axis Bank Interview FAQs

What are the top questions asked in Axis Bank Branch Operations Service Head interview?

Some of the top questions asked at the Axis Bank Branch Operations Service Head interview -

  1. How you can control the CRL li...read more
  2. They are seen only your confidence level and your knowledge skills only alway d...read more
  3. Khowledge about BC...read more

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Axis Bank Branch Operations Service Head Salary
based on 6 salaries
₹7 L/yr - ₹10.1 L/yr
12% more than the average Branch Operations Service Head Salary in India
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