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Axis Bank

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3.8

based on 24.4k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Axis Bank Retail Banking Officer Interview Questions and Answers

Updated 15 May 2024

Axis Bank Retail Banking Officer Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - HR 

(13 Questions)

  • Q1. Banking and personality
  • Q2. Banking Third party products
  • Q3. Location and how to handle customer
  • Ans. 

    Location and customer handling are crucial for a Retail Banking Officer.

    • Choose a convenient location for customers to access easily.

    • Create a welcoming and professional environment in the branch.

    • Train staff to provide excellent customer service and handle inquiries efficiently.

    • Utilize technology to streamline processes and improve customer experience.

    • Implement security measures to protect customers' information and asse

  • Answered by AI
  • Q4. How to handle customer
  • Ans. 

    Handle customers with empathy, patience, and effective communication.

    • Listen actively to understand their needs and concerns.

    • Provide personalized solutions and recommendations.

    • Be patient and empathetic, especially in difficult situations.

    • Communicate clearly and effectively to ensure understanding.

    • Follow up to ensure customer satisfaction and loyalty.

  • Answered by AI
  • Q5. Good performance
  • Q6. Good banking knowledge
  • Q7. Good knowledge many products
  • Q8. Good knowledge Bank products
  • Q9. Good knowledge teller duty
  • Q10. There are many products
  • Q11. And many individual products
  • Ans. 

    Individual Single or Joint Illiterate Minor Blind, Deaf & Dumb Pardah Nasheen

  • Answered Anonymously
  • Q12. Loan account products
  • Q13. Teller profile and many
  • Ans. 

    Safety Measures of Cash ● Branch Cash Operations ● Key Aspects of Handling Cash ● RBI and cash distribution, Currency Chest Functions ● Clean Note Policy, Note Refund Rules and Fake Note Process

  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Good knowledge account opening condition and KYC documents

Interview questions from similar companies

I applied via Walk-in and was interviewed in May 2022. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. Introduction, and information
  • Ans. Nitesh kumar s/o Ramesh chand village majhola post kasbathana dist. Baran Rajasthan
  • Answered Anonymously
  • Q2. Banking knowledge and etc..
  • Q3. Service provideme and relationship

Interview Preparation Tips

Interview preparation tips for other job seekers - My banking knowledge and information about me

I applied via Walk-in and was interviewed before Mar 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Self introduction

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident to face Interview and eye contact should be there ,little bit smile on face
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant

Round 1 - Case Study 

My knowledge is reasoning ,G.k and hindi

Round 2 - One-on-one 

(2 Questions)

  • Q1. What is your question? please some knowledge
  • Q2. Some interview question send in this app

Interview Preparation Tips

Interview preparation tips for other job seekers - I am job in state bank of india because it is safe place and some knowledge in bank
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jul 2024. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Some important question from the previous organisation.
  • Q2. What is my role in the previous organisation
  • Ans. 

    I was responsible for processing daily transactions, reconciling accounts, and assisting customers with their banking needs.

    • Processed daily transactions such as deposits, withdrawals, and transfers

    • Reconciled accounts to ensure accuracy and compliance with regulations

    • Assisted customers with inquiries, account maintenance, and problem resolution

    • Collaborated with team members to meet department goals and deadlines

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good place to work with
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jun 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Why are you join our bank
  • Q2. What is your inhand salary
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via LinkedIn and was interviewed in May 2024. There was 1 interview round.

Round 1 - Video Call 

(2 Questions)

  • Q1. Describe a recent business news and how it would affect your role
  • Q2. Tell me about yourself
  • Ans. 

    I am a recent graduate with a strong background in finance and a passion for investment banking.

    • Recent graduate with a degree in finance

    • Internship experience in investment banking

    • Strong analytical and financial modeling skills

    • Passionate about the investment banking industry

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Make sure to be up-to-date with news etc and to read about the company. There are a lot of questions that have been published online that they brought up in the interview.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

Good communication skills and team work

Round 2 - Aptitude Test 

How to make the application process is last round test for this test

Interview Preparation Tips

Interview preparation tips for other job seekers - This is good apourtunity
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. What was your experience in previous company?
  • Ans. It was good journey in previous one. Had more things learnt from the organization, people behaviour, work nature and environment was fantastic time.
  • Answered by Ramu
Round 3 - HR 

(1 Question)

  • Q1. Why you came out from previous company?
  • Ans. Truly if I say, came out for my growth.
  • Answered by Ramu

Interview Preparation Tips

Interview preparation tips for other job seekers - It was nice experience to share details about me.

I applied via Campus Placement and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Coding Test 

7, 10,4,36, .........

Round 2 - Aptitude Test 

A computer programming test to determine how a job candidate might solve.

Interview Preparation Tips

Topics to prepare for Punjab National Bank Banking Officer interview:
  • Typing Speed
  • English Typing
Interview preparation tips for other job seekers - Ok thnks for all departments yes I'm interested

Axis Bank Interview FAQs

How many rounds are there in Axis Bank Retail Banking Officer interview?
Axis Bank interview process usually has 1 rounds. The most common rounds in the Axis Bank interview process are HR.
What are the top questions asked in Axis Bank Retail Banking Officer interview?

Some of the top questions asked at the Axis Bank Retail Banking Officer interview -

  1. Location and how to handle custo...read more
  2. How to handle custo...read more
  3. Teller profile and m...read more

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based on 1 Axis Bank interview
Campus Placement
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Axis Bank Retail Banking Officer Salary
based on 8 salaries
₹1.5 L/yr - ₹3.5 L/yr
23% less than the average Retail Banking Officer Salary in India
View more details

Axis Bank Retail Banking Officer Reviews and Ratings

based on 5 reviews

4.7/5

Rating in categories

4.7

Skill development

4.7

Work-Life balance

4.4

Salary & Benefits

4.5

Job Security

4.6

Company culture

4.7

Promotions/Appraisal

4.7

Work Satisfaction

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