Axis Bank Deputy Manager Interview Questions, Process, and Tips

Q1. How to handle fake notes and how to handle customer service
Ans. 
To handle fake notes, check for security features and politely inform the customer. For customer service, listen actively and provide solutions.
• For fake notes, check for security features like watermarks, security thread, and color-shifting ink.

• Politely inform the customer that the note is fake and cannot be accepted.

• For customer service, listen actively to the customer's concerns and provide solutions.

• Apologize for an...read more
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Q2. How to handle audit and fake customer
Ans. 
To handle audit and fake customer, one needs to be vigilant and have proper procedures in place.
• Conduct regular audits to identify any discrepancies or fraudulent activities

• Train employees to identify and handle fake customers

• Have a clear policy in place for handling audits and fake customers

• Maintain accurate records and documentation

• Take immediate action if any suspicious activity is identified

• Communicate with relevan
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Q1. What do your understanding of Job description?
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Q2. Are you willing to relocates?
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1 hour interview in which DSA questions were asked and resume Based Questions were asked, Platform for the interview was Zoom meet

Q1. Basic HR round with questions around base locations and salary expectations
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Q1. Tell me about yourself
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Q2. Why do you want to work at Axis Bank?
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Q1. Asked general questions about the banking sector (repo rate etc.)
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Q2. Basic one on one conversation about the job profile, certain expectations from me and what I can expect from the position.
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Q1. What is your understanding of Job Description provided?
Ans. 
Understanding of job description includes knowledge of roles, responsibilities, tasks, and expectations for the position.
• Understanding the specific duties and responsibilities outlined in the job description

• Knowing the qualifications and skills required for the position

• Being aware of the goals and objectives of the role

• Understanding the reporting structure and relationships within the organization
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Q2. Will you be able to relocate?
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