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based on 12.5k Reviews

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AU Small Finance Bank Interview Questions and Answers

Updated 12 Jul 2025
Popular Designations

214 Interview questions

A Customer Service Executive was asked 5d ago
Q. Which profile are you applying for?
Ans. 

I am applying for the Customer Service Executive role, eager to enhance customer satisfaction and support the team effectively.

  • Strong communication skills: I effectively resolve customer inquiries, ensuring clarity and understanding.

  • Problem-solving abilities: For instance, I once helped a customer troubleshoot a product issue, leading to a successful resolution.

  • Empathy and patience: I always listen to customers' c...

View all Customer Service Executive interview questions
A Senior Collection Officer MBL,HL was asked 2w ago
Q. What actions should we take in a case where a customer is bouncing their EMI six months after disbursement and is refusing to make payment?
Ans. 

Addressing a customer's EMI default requires a strategic approach to resolve the issue effectively.

  • Initiate contact with the customer to understand their situation and reasons for non-payment.

  • Offer a restructuring plan, such as extending the loan term or reducing EMI temporarily.

  • Provide financial counseling or resources to help the customer manage their finances better.

  • Document all communications and agreements to...

A Senior Collection Officer MBL,HL was asked 2w ago
Q. When does a notice for 13.4 get issued to a customer?
Ans. 

A notice under Section 13.4 is issued when a borrower defaults on loan repayment, signaling potential legal action.

  • Issued when a borrower fails to repay loan installments as per the agreed schedule.

  • Typically sent after multiple reminders and attempts to resolve the default amicably.

  • Serves as a formal notice indicating the lender's intention to take possession of the secured asset.

  • Example: If a customer misses thre...

A Senior Collection Officer MBL,HL was asked 2w ago
Q. When does the legal process typically begin?
Ans. 

The legal process typically begins when a debt remains unpaid after multiple collection attempts.

  • Initial contact: The process starts with reminders and notices sent to the debtor.

  • Final notice: If payments are not made, a final notice may be issued, indicating potential legal action.

  • Legal action: If the debt remains unpaid, the creditor may file a lawsuit to recover the owed amount.

  • Court proceedings: The case is pr...

A Senior Collection Officer MBL,HL was asked 2w ago
Q. What will we do if the customer refuses to make the payment?
Ans. 

Addressing customer payment refusal involves understanding their concerns and negotiating a resolution.

  • Listen to the customer's reasons for refusal; understanding their situation can help find a solution.

  • Offer flexible payment options, such as installment plans, to ease their financial burden.

  • Provide clear information about the consequences of non-payment, including potential impacts on credit scores.

  • Negotiate a s...

A Senior Collection Officer MBL,HL was asked 2w ago
Q. What is a collection?
Ans. 

A collection refers to the process of gathering debts owed by individuals or businesses to ensure repayment.

  • Collections can involve various methods, such as phone calls, letters, or legal action.

  • For example, a collection agency may contact a debtor to negotiate a payment plan.

  • Businesses often have internal collection departments to manage overdue accounts.

  • Collections can impact credit scores, making timely payment...

A Sales Executive was asked 1mo ago
Q. What specific questions about sales were asked during your interview?
Ans. 

During my interview, I was asked various sales-related questions to assess my skills and experience in the field.

  • What sales techniques do you find most effective? For example, I discussed consultative selling.

  • Can you describe a time you overcame a sales objection? I shared a story about handling price concerns.

  • How do you prioritize leads? I explained my method of scoring leads based on engagement.

  • What metrics do y...

View all Sales Executive interview questions
Are these interview questions helpful?
A Management Staff was asked 1mo ago
Q. What is a credit card?
Ans. 

A credit card is a financial tool allowing users to borrow funds for purchases, repayable with interest over time.

  • Credit cards provide a line of credit that can be used for purchases.

  • They often come with rewards programs, such as cash back or travel points.

  • Users must repay borrowed amounts, typically with interest if not paid in full by the due date.

  • Examples include Visa, MasterCard, and American Express.

  • Credit ca...

View all Management Staff interview questions
A Management Staff was asked 1mo ago
Q. What is the bank's current status?
Ans. 

A bank is a financial institution that accepts deposits, offers loans, and provides various financial services to individuals and businesses.

  • Banks provide savings and checking accounts for personal finance management.

  • They offer loans for purchasing homes, cars, and funding education.

  • Banks facilitate transactions through services like wire transfers and credit cards.

  • Investment banks assist companies in raising capi...

View all Management Staff interview questions
An Area Sales Manager was asked 1mo ago
Q. Are you handling more than 25 DRMs and three BMs?
Ans. 

Yes, I manage over 25 DRMs and 3 BMs, ensuring effective sales strategies and team collaboration.

  • I oversee a diverse team of 25 DRMs, each responsible for specific territories.

  • Regular training sessions are conducted to align DRMs with company goals.

  • I collaborate closely with 3 BMs to strategize on market penetration.

  • For example, I implemented a new sales strategy that increased our market share by 15% in the last ...

View all Area Sales Manager interview questions
1 2 3 4 5 6 7

AU Small Finance Bank Interview Experiences

589 interviews found

Credit Officer Interview Questions & Answers

user image Anonymous

posted on 10 May 2025

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Apr 2025, where I was asked the following questions.

  • Q1. My name is yashpal Singh and me at to microfinance job in experience 2 years to spandana spoorty Finencial limited in Raghogarh guna and 6 month muthoot microfin limited in gwalior branch Spandana spoorty ...
  • Add your answer
  • Q2. My family members 6 so my mom dad and my brother and bhabhi ji And me at my wife
  • Add your answer
  • Q3. Please so very important to job
  • Add your answer
  • Q4. Au finance is so very great in finence sector
  • Add your answer
  • Q5. Education 10 and 12 pass B.A running in jivaji university gwalior
  • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - For successful job searching, focus on tailoring your resume and cover letter to each specific job, showcasing relevant skills and accomplishments. Build a strong professional network, both online and offline, and consider attending industry events to broaden your reach and discover unadvertised opportunities.
Anonymous

Interview Questions & Answers

user image Anonymous

posted on 10 Feb 2025

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Jan 2025.

Round 1 - One-on-one 

(5 Questions)

  • Q1. In This bank are no lead available branch manager are the fool are allowes tlacking about business
  • Add your answer
  • Q2. Claster is mad don’t join this company
  • Add your answer
  • Q3. Bad tipe of question how many girl friends
  • Add your answer
  • Q4. How many female friends I have
  • Ans. 

    I have a diverse group of female friends from different backgrounds and interests.

    • I have around 10 close female friends who I regularly keep in touch with.

    • My female friends range from childhood friends to colleagues to neighbors.

    • I have friends who are into fitness, art, music, and travel, providing a variety of perspectives and experiences.

    • I value the different viewpoints and support that my female friends provide in m...

  • Answered by AI
    Add your answer
  • Q5. How much time I break up
  • Add your answer
Round 2 - Group Discussion 

Bad atmosphere and the bad behaviour of the person of the bank

Interview Preparation Tips

Interview preparation tips for other job seekers - Branch manager very Bad Behaviour don’t enroll the AU Small financial Bank
Anonymous

Relationship Manager Interview Questions & Answers

user image Anonymous

posted on 6 Mar 2025

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I appeared for an interview in Feb 2025.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Tell me about yourself?
  • Add your answer
  • Q2. How was your previous job role and what were your day-to-day activities?
  • Ans. 

    In my previous role as a Relationship Manager, I focused on client engagement, account management, and strategic growth initiatives.

    • Managed a portfolio of over 100 clients, ensuring their needs were met and fostering long-term relationships.

    • Conducted regular check-ins and feedback sessions to understand client satisfaction and areas for improvement.

    • Developed tailored solutions for clients, such as customized financial ...

  • Answered by AI
    Add your answer
  • Q3. How do you convince customer to buy any product or how do to pick customers to pitch a particular product?
  • Ans. 

    I build relationships, understand needs, and tailor product pitches to match customer interests and preferences.

    • Establish rapport: Building trust is crucial. For example, I start conversations by asking about their needs and preferences.

    • Understand customer needs: I ask open-ended questions to identify pain points. For instance, if a customer mentions financial stress, I might suggest budgeting tools.

    • Tailor product offe...

  • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Stay confident about whatever you're answering and the answer should be straightforward. Local language awareness is a must. Keep a strong hold on previous work experiences.
Anonymous

Assistant Manager Collections Interview Questions & Answers

user image Anonymous

posted on 8 Feb 2025

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Jan 2025.

Round 1 - Case Study 

Hard bkt handling the customer

Round 2 - Technical 

(5 Questions)

  • Q1. Customer technical issue solved
  • Add your answer
  • Q2. Customer problems solved
  • Add your answer
  • Q3. Team leadership
  • Add your answer
  • Q4. Good Commutation skill
  • Add your answer
  • Q5. Maximum customer visit in daily
  • Ans. 

    The maximum number of customer visits in a day depends on various factors such as team size, workload, and efficiency.

    • Consider the size of the collections team

    • Evaluate the workload and complexity of accounts

    • Assess the efficiency of the team in conducting visits

    • Set realistic targets based on available resources

    • Implement strategies to optimize customer visit scheduling

  • Answered by AI
    Add your answer
Anonymous

Sales Officer Interview Questions & Answers

user image Anonymous

posted on 4 Mar 2025

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I appeared for an interview in Feb 2025.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What has been your experience with hard work as a sales officer?
  • Ans. 

    As a sales officer, hard work has been essential in achieving targets and building strong client relationships.

    • Consistently exceeded sales targets by 20% through diligent prospecting and follow-ups.

    • Worked long hours during product launches to ensure all clients were informed and engaged.

    • Developed a robust pipeline by networking at industry events and maintaining relationships with leads.

    • Conducted thorough market resear...

  • Answered by AI
    Add your answer
  • Q2. Sales officer hard work
  • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. What qualities do you believe are essential for being a hardworking sales officer?
  • Ans. 

    Essential qualities for a hardworking sales officer include resilience, communication skills, adaptability, and a strong work ethic.

    • Resilience: Ability to handle rejection and keep pursuing leads, like following up with a client after a 'no'.

    • Effective Communication: Clearly conveying product benefits, as seen in successful pitches that resonate with clients.

    • Adaptability: Adjusting strategies based on market trends, suc...

  • Answered by AI
    Add your answer
Anonymous

Server Support Engineer Interview Questions & Answers

user image Mahesh Rajpoot

posted on 30 Jan 2025

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
-
Result
Selected Selected
Round 1 - Technical 

(4 Questions)

  • Q1. They ask only basic questions
  • Add your answer
  • Q2. What is the windows servers
  • Ans. 

    Windows servers are operating systems developed by Microsoft specifically for server use.

    • Operating systems developed by Microsoft for server use

    • Provide services such as file sharing, application hosting, and network management

    • Common versions include Windows Server 2016, Windows Server 2019

  • Answered by AI
    Add your answer
  • Q3. What is the vm
  • Ans. 

    A virtual machine (vm) is an emulation of a computer system that runs on a physical machine.

    • VMs allow multiple operating systems to run on a single physical machine

    • They are commonly used for testing software, running multiple applications, and server consolidation

    • Examples include VMware, VirtualBox, and Hyper-V

  • Answered by AI
    Add your answer
  • Q4. What is the difference between 32 and 64 bit OS
  • Ans. 

    32-bit OS can only address up to 4GB of RAM, while 64-bit OS can address much more RAM and perform better with 64-bit applications.

    • 32-bit OS can only address up to 4GB of RAM, while 64-bit OS can address much more RAM.

    • 64-bit OS can perform better with 64-bit applications compared to 32-bit OS.

    • 64-bit OS allows for larger file sizes and better security features.

    • Some older hardware and software may not be compatible with ...

  • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I will not recommend to join this bank
Anonymous

Interview Questions & Answers

user image Anonymous

posted on 3 Mar 2025

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(3 Questions)

  • Q1. For current and past experience
  • Add your answer
  • Q2. For qualification and extra curricular
  • Add your answer
  • Q3. For reasion for exit of currentrole
  • Ans. 

    Seeking new challenges and growth opportunities in a more senior role.

    • Desire for career advancement

    • Opportunity for professional development

    • Seeking new challenges

    • Looking for increased responsibilities

    • Wish to utilize skills in a more senior position

  • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It good for this opportunity
Anonymous

Sales Officer Interview Questions & Answers

user image Anonymous

posted on 25 Mar 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Oct 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(4 Questions)

  • Q1. Graduation Related Questions
  • Add your answer
  • Q2. Family Background Related Questions
  • Add your answer
  • Q3. How much Reference do you have about the market
  • Ans. 

    I have extensive knowledge and experience in the market, including key players, trends, and customer needs.

    • I have worked in the sales industry for X years, gaining valuable insights into market dynamics.

    • I regularly attend industry conferences and networking events to stay updated on market trends.

    • I have built strong relationships with key stakeholders in the market, allowing me to gather valuable market intelligence.

    • I ...

  • Answered by AI
    Add your answer
  • Q4. Will you achieve your given targets completely every month
  • Ans. 

    I will strive to achieve my targets every month by utilizing my sales skills and strategies.

    • I will create a detailed sales plan and set achievable targets for myself

    • I will continuously monitor my progress and make necessary adjustments to ensure target achievement

    • I will proactively seek out new opportunities and leads to meet and exceed my targets

  • Answered by AI
    Add your answer
Round 2 - HR 

(2 Questions)

  • Q1. Salary Discussion
  • Add your answer
  • Q2. Cibil Report Check
  • Add your answer
Anonymous

Interview Questions & Answers

user image Anonymous

posted on 12 Feb 2025

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I appeared for an interview in Jan 2025.

Round 1 - HR 

(2 Questions)

  • Q1. Salary expectation and previous experience
  • Add your answer
  • Q2. 3 HR round interviews
  • Add your answer
Round 2 - One-on-one 

(2 Questions)

  • Q1. Product knowledge
  • Add your answer
  • Q2. Education background and experience letter, background verification, good Cibil, Languages
  • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - More workout reference
Anonymous

Relationship Manager Interview Questions & Answers

user image Parishrut Sharma

posted on 4 Jul 2025

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Jul 2024, where I was asked the following questions.

  • Q1. Work Experience
  • Ans. 

    I have extensive experience in relationship management, focusing on client satisfaction and strategic partnerships.

    • Developed strong client relationships by conducting regular check-ins and feedback sessions.

    • Implemented a CRM system that improved client communication and tracking by 30%.

    • Successfully managed a portfolio of over 50 clients, achieving a 95% retention rate.

    • Collaborated with cross-functional teams to tailor ...

  • Answered by AI
    Add your answer
  • Q2. About portfolio
  • Add your answer
Anonymous

Top trending discussions

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Interview Tips & Stories
1w (edited)
a team lead
Why are women still asked such personal questions in interview?
I recently went for an interview… and honestly, m still trying to process what just happened. Instead of being asked about my skills, experience, or how I could add value to the company… the questions took a totally unexpected turn. The interviewer started asking things like When are you getting married? Are you engaged? And m sure, if I had said I was married, the next question would’ve been How long have you been married? What does my personal life have to do with the job m applying for? This is where I felt the gender discrimination hit hard. These types of questions are so casually thrown at women during interviews but are they ever asked to men? No one asks male candidates if they’re planning a wedding or how old their kids are. So why is it okay to ask women? Can we please stop normalising this kind of behaviour in interviews? Our careers shouldn’t be judged by our relationship status. Period.
Got a question about AU Small Finance Bank?
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More about working at AU Small Finance Bank
  • HQ - Jaipur, Rajasthan, India
  • Banking
  • 10k-50k Employees (India)
  • Financial Services

AU Small Finance Bank Interview FAQs

How many rounds are there in AU Small Finance Bank interview?
AU Small Finance Bank interview process usually has 2-3 rounds. The most common rounds in the AU Small Finance Bank interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for AU Small Finance Bank interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at AU Small Finance Bank. The most common topics and skills that interviewers at AU Small Finance Bank expect are Sales, Branch Banking, Casa, Current Account and Banking.
What are the top questions asked in AU Small Finance Bank interview?

Some of the top questions asked at the AU Small Finance Bank interview -

  1. What's operating cycle of a business and how to calculate operating cycle of a ...read more
  2. How do the target complete in previous organisations monthly basi...read more
  3. What are you checking in cib...read more
What are the most common questions asked in AU Small Finance Bank HR round?

The most common HR questions asked in AU Small Finance Bank interview are -

  1. What are your salary expectatio...read more
  2. What are your strengths and weakness...read more
  3. Where do you see yourself in 5 yea...read more
How long is the AU Small Finance Bank interview process?

The duration of AU Small Finance Bank interview process can vary, but typically it takes about less than 2 weeks to complete.

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AU Small Finance Bank Interviews By Designations

  • AU Small Finance Bank Credit Manager Interview Questions
  • AU Small Finance Bank Deputy Manager Interview Questions
  • AU Small Finance Bank Sales Officer Interview Questions
  • AU Small Finance Bank Assistant Manager Interview Questions
  • AU Small Finance Bank Relationship Manager Interview Questions
  • AU Small Finance Bank Senior Executive Interview Questions
  • AU Small Finance Bank Relationship Officer Interview Questions
  • AU Small Finance Bank Banking Officer Interview Questions
  • Show more
  • AU Small Finance Bank Business Manager Interview Questions
  • AU Small Finance Bank Branch Manager Interview Questions

Interview Questions for Popular Designations

  • Credit Manager Interview Questions
  • Deputy Manager Interview Questions
  • Sales Officer Interview Questions
  • Assistant Manager Interview Questions
  • Relationship Manager Interview Questions
  • Senior Executive Interview Questions
  • Relationship Officer Interview Questions
  • Banking Officer Interview Questions
  • Show more
  • Business Manager Interview Questions
  • Branch Manager Interview Questions

Overall Interview Experience Rating

4.3/5

based on 775 interview experiences

Difficulty level

Easy 47%
Moderate 49%
Hard 3%

Duration

Less than 2 weeks 76%
2-4 weeks 16%
4-6 weeks 2%
6-8 weeks 1%
More than 8 weeks 5%
View more

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AU Small Finance Bank Reviews and Ratings

based on 12.5k reviews

4.2/5

Rating in categories

4.1

Skill development

4.0

Work-life balance

4.0

Salary

4.1

Job security

4.0

Company culture

3.9

Promotions

4.0

Work satisfaction

Explore 12.5k Reviews and Ratings
Jobs at AU Small Finance Bank
AU Small Finance Bank
Bank Officer- Corporate Salary

Mumbai Suburban,

Navi Mumbai

+1

2-7 Yrs

₹ 2.3-5 LPA

AU Small Finance Bank
Hiring For Relationship Officer - Gold Loan

Ahmedabad,

Jaipur

+1

0-5 Yrs

₹ 1.1-8 LPA

AU Small Finance Bank
Hiring For Relationship Officer - Wheels/Used/Two Wheeler & Tractor

Hyderabad / Secunderabad,

Chennai

+1

1-4 Yrs

₹ 1.3-3.5 LPA

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AU Small Finance Bank Salaries in India
Assistant Manager
1.4k salaries
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₹2.5 L/yr - ₹8.1 L/yr

Deputy Manager
1.1k salaries
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₹3.3 L/yr - ₹7.5 L/yr

Relationship Manager
780 salaries
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₹4.1 L/yr - ₹9 L/yr

Manager
712 salaries
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₹5.1 L/yr - ₹12.1 L/yr

Senior Executive
592 salaries
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₹1.8 L/yr - ₹5.2 L/yr

Explore more salaries
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