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AU Small Finance Bank Assistant Manager Collections Interview Questions and Answers

Updated 11 Feb 2025

AU Small Finance Bank Assistant Manager Collections Interview Experiences

3 interviews found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - Case Study 

Hard bkt handling the customer

Round 2 - Technical 

(5 Questions)

  • Q1. Customer technical issue solved
  • Q2. Customer problems solved
  • Q3. Team leadership
  • Q4. Good Commutation skill
  • Q5. Maximum customer visit in daily
  • Ans. 

    The maximum number of customer visits in a day depends on various factors such as team size, workload, and efficiency.

    • Consider the size of the collections team

    • Evaluate the workload and complexity of accounts

    • Assess the efficiency of the team in conducting visits

    • Set realistic targets based on available resources

    • Implement strategies to optimize customer visit scheduling

  • Answered by AI

I applied via Walk-in and was interviewed in May 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(1 Question)

  • Q1. Collection Experience
  • Ans. 

    I have 3 years of experience in collections, including managing delinquent accounts and negotiating payment plans.

    • Managed a portfolio of 500+ delinquent accounts

    • Negotiated payment plans with customers to bring accounts current

    • Utilized skip tracing techniques to locate hard-to-find customers

    • Worked with legal team to initiate legal action against non-paying customers

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Future spoil organization. Wrong commitments Seniors .0% transparency Always Employees mind in confusion.
Third class Management system & police Change according to benifits only organization ..

Assistant Manager Collections Interview Questions Asked at Other Companies

Q1. What is your working style & how you collect emi if customers ... read more
Q2. What is collection .how can you acheive your targer
Q3. Can you handle a large portfolio and how?
Q4. What is Secured and Unsecured loans? What is NPA and Write off an ... read more
Q5. What is collection and what is the process before taking it from ... read more

I applied via Referral and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(2 Questions)

  • Q1. Why you want to change job
  • Q2. How much work experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Must have self confidence, everything will be done

Interview questions from similar companies

I applied via Naukri.com and was interviewed before Aug 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Job Related & Personal details Related

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy Interview. No need to be get tension for it.
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(1 Question)

  • Q1. What are your salary expectations?

Interview Questionnaire 

1 Question

  • Q1. About yourself.......

I applied via Indeed and was interviewed in Oct 2018. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. My personal background and educational highlights.

Interview Preparation Tips

Round: Resume Shortlist
Experience: Relevant Job Experience

General Tips: Read up on the company and their business, get a general idea of how the business work (bigger than your dept. Vise role)
Brush up on the knowledge quoted in your CV.
Be prepared to answer questions on the role you seek (Prepare beforehand what a person in that role is expected to handle)
Skills: Communication, Body Language, Problem Solving, Analytical Skills
Duration: 1-3 Months

I applied via Naukri.com and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. As a team leader what is my responsibility & how I manage team & how I achieve targets, my career goals, discipline, about my work experience
  • Q2. There was 3 interview, I replied them all with honesty, I tell them how I proved myself & how I managed team & achieved given target, I tell them how I improve my team's work culture & discipline

Interview Preparation Tips

Interview preparation tips for other job seekers - There was 3 round interview & they asked many questions but I think main focus if anyone is going for interview..
Communication skills
Be honest, positive & Confident
make sure you know all about your work & responsibilities..

I applied via Campus Placement and was interviewed before Aug 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Functions of HR

Interview Preparation Tips

Interview preparation tips for other job seekers - Read about kyc

I applied via Approached by Company and was interviewed in Dec 2018. There were 6 interview rounds.

Interview Preparation Tips

General Tips: My advice to all is be confident, well groomed and aware about what's happening in the world of banking. How you will be beneficial to the bank. Do the research about bank's history, book size, key management and USP.
Credit score should be good and clean.
Skills: Communication, Analytical Skills, Leadership, Presentation Skills, Decision Making Skills
Duration: 1-4 weeks
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AU Small Finance Bank Interview FAQs

How many rounds are there in AU Small Finance Bank Assistant Manager Collections interview?
AU Small Finance Bank interview process usually has 2 rounds. The most common rounds in the AU Small Finance Bank interview process are Resume Shortlist, HR and Case Study.
What are the top questions asked in AU Small Finance Bank Assistant Manager Collections interview?

Some of the top questions asked at the AU Small Finance Bank Assistant Manager Collections interview -

  1. Maximum customer visit in dai...read more
  2. Collection Experie...read more
  3. Customer technical issue sol...read more

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AU Small Finance Bank Assistant Manager Collections Interview Process

based on 3 interviews

Interview experience

4.7
  
Excellent
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AU Small Finance Bank Assistant Manager Collections Salary
based on 24 salaries
₹2 L/yr - ₹4.2 L/yr
21% less than the average Assistant Manager Collections Salary in India
View more details

AU Small Finance Bank Assistant Manager Collections Reviews and Ratings

based on 29 reviews

4.8/5

Rating in categories

4.6

Skill development

4.7

Work-life balance

4.5

Salary

4.7

Job security

4.5

Company culture

4.5

Promotions

4.7

Work satisfaction

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