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AU Small Finance Bank Assistant Manager Collections Interview Questions and Answers

Updated 11 Feb 2025

AU Small Finance Bank Assistant Manager Collections Interview Experiences

3 interviews found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Jan 2025.

Round 1 - Case Study 

Hard bkt handling the customer

Round 2 - Technical 

(5 Questions)

  • Q1. Customer technical issue solved
  • Q2. Customer problems solved
  • Q3. Team leadership
  • Q4. Good Commutation skill
  • Q5. Maximum customer visit in daily
  • Ans. 

    The maximum number of customer visits in a day depends on various factors such as team size, workload, and efficiency.

    • Consider the size of the collections team

    • Evaluate the workload and complexity of accounts

    • Assess the efficiency of the team in conducting visits

    • Set realistic targets based on available resources

    • Implement strategies to optimize customer visit scheduling

  • Answered by AI

I applied via Walk-in and was interviewed in May 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Collection Experience
  • Ans. 

    I have 3 years of experience in collections, including managing delinquent accounts and negotiating payment plans.

    • Managed a portfolio of 500+ delinquent accounts

    • Negotiated payment plans with customers to bring accounts current

    • Utilized skip tracing techniques to locate hard-to-find customers

    • Worked with legal team to initiate legal action against non-paying customers

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Future spoil organization. Wrong commitments Seniors .0% transparency Always Employees mind in confusion.
Third class Management system & police Change according to benifits only organization ..

Assistant Manager Collections Interview Questions Asked at Other Companies

Q1. What is your working style & how you collect emi if customers ... read more
Q2. What is collection .how can you acheive your targer
Q3. Can you handle a large portfolio and how?
Q4. What is Secured and Unsecured loans? What is NPA and Write off an ... read more
Q5. What is collection and what is the process before taking it from ... read more

I applied via Referral and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Why you want to change job
  • Q2. How much work experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Must have self confidence, everything will be done

Interview questions from similar companies

I applied via Naukri.com and was interviewed before Aug 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Job Related & Personal details Related

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy Interview. No need to be get tension for it.

I applied via Walk-in and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Tell me your functional role

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and answer truthfully

Interview Questionnaire 

3 Questions

  • Q1. Why you quit last job?
  • Q2. What are the work area are you handle at your current organization
  • Q3. What do you know about insurance
  • Ans. 

    Insurance is a contract between an individual and an insurance company to protect against financial loss.

    • Insurance provides financial protection against unexpected events such as accidents, illnesses, and natural disasters.

    • Premiums are paid to the insurance company in exchange for coverage.

    • Types of insurance include health, life, auto, home, and business insurance.

    • Insurance policies have terms and conditions that outli...

  • Answered by AI

I applied via Referral and was interviewed before Dec 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What are the products u achivied and how.
  • Ans. I did casa and cross sell products. i Do daily cold calls and generate leads then i follow and close the leads.
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Product Knowledge and process. They expect sales pitch.

I appeared for an interview before Apr 2016.

Interview Questionnaire 

3 Questions

  • Q1. Tell me something about yourself
  • Ans. 

    I am a highly motivated and experienced professional with a strong background in management and leadership.

    • I have over 5 years of experience in supervisory roles, where I successfully led teams and achieved targets.

    • I have a proven track record of implementing effective strategies to improve operational efficiency and customer satisfaction.

    • I possess excellent communication and interpersonal skills, which enable me to ef...

  • Answered by AI
  • Q2. Why are you the right candidate for this job?
  • Ans. 

    I have the necessary skills, experience, and leadership qualities to excel in this role.

    • I have a proven track record of successfully managing teams and achieving targets.

    • I possess strong communication and interpersonal skills, which are essential for effectively leading and motivating a team.

    • I am highly organized and detail-oriented, ensuring efficient operations and smooth workflow.

    • I am adept at problem-solving and de...

  • Answered by AI
  • Q3. Same question as Round 2 but by regional head

Interview Preparation Tips

Round: Resume Shortlist
Experience: Management at organization goes through your resume
Tips: Include essential details in resume, like qualifications, academic achievements and out of the box attributes about yourself. Remove unnecessary/irrelevant details

Round: Technical + HR Interview
Experience: Yes bank management asked me about myself, why am I fit for the job, how are my qualifications apt for the job, how can I bring value to the organisation basis my learnings pre MBA and during MBA program?
Tips: Try to be yourself, don't fake around becuase people sitting on other side are smart enough to judge if it's truth or fake. Start answering with your academic background, followed by what made you choose MBA, then continue with how learnings till that time is appropriate for the job and try ending up by framing the picture that you're the best candidate for the job.

Round: Technical + HR Interview
Experience: Same as Round 2
Tips: Be yourself and answer smartly like in round 2 even if it is to regional head because your 1st interviewer and 2nd interview would coordinate and your answers would be validated

Skills: Smartness, Sales, Ability To Make Quick Calculations, Decision Making Skill
College Name: NMIMS School Of Business Management

I applied via Indeed and was interviewed in Oct 2018. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. My personal background and educational highlights.

Interview Preparation Tips

Round: Resume Shortlist
Experience: Relevant Job Experience

General Tips: Read up on the company and their business, get a general idea of how the business work (bigger than your dept. Vise role)
Brush up on the knowledge quoted in your CV.
Be prepared to answer questions on the role you seek (Prepare beforehand what a person in that role is expected to handle)
Skills: Communication, Body Language, Problem Solving, Analytical Skills
Duration: 1-3 Months

I applied via Walk-in and was interviewed before Mar 2019. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Checking for knowledge
  • Q2. Have a knowledge mandatory

Interview Preparation Tips

Interview preparation tips for other job seekers - Knowledge important

AU Small Finance Bank Interview FAQs

How many rounds are there in AU Small Finance Bank Assistant Manager Collections interview?
AU Small Finance Bank interview process usually has 2 rounds. The most common rounds in the AU Small Finance Bank interview process are Resume Shortlist, HR and Case Study.
What are the top questions asked in AU Small Finance Bank Assistant Manager Collections interview?

Some of the top questions asked at the AU Small Finance Bank Assistant Manager Collections interview -

  1. Maximum customer visit in dai...read more
  2. Collection Experie...read more
  3. Customer technical issue sol...read more

Tell us how to improve this page.

AU Small Finance Bank Assistant Manager Collections Interview Process

based on 3 interviews

Interview experience

4.7
  
Excellent
View more

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AU Small Finance Bank Assistant Manager Collections Salary
based on 24 salaries
₹2 L/yr - ₹4.3 L/yr
21% less than the average Assistant Manager Collections Salary in India
View more details

AU Small Finance Bank Assistant Manager Collections Reviews and Ratings

based on 28 reviews

4.8/5

Rating in categories

4.6

Skill development

4.7

Work-life balance

4.5

Salary

4.7

Job security

4.5

Company culture

4.5

Promotions

4.7

Work satisfaction

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