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AU Small Finance Bank Assistant Manager Collections Interview Questions and Answers

Updated 11 Feb 2025

AU Small Finance Bank Assistant Manager Collections Interview Experiences

3 interviews found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - Case Study 

Hard bkt handling the customer

Round 2 - Technical 

(5 Questions)

  • Q1. Customer technical issue solved
  • Q2. Customer problems solved
  • Q3. Team leadership
  • Q4. Good Commutation skill
  • Q5. Maximum customer visit in daily

I applied via Walk-in and was interviewed in May 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Collection Experience
  • Ans. 

    I have 3 years of experience in collections, including managing delinquent accounts and negotiating payment plans.

    • Managed a portfolio of 500+ delinquent accounts

    • Negotiated payment plans with customers to bring accounts current

    • Utilized skip tracing techniques to locate hard-to-find customers

    • Worked with legal team to initiate legal action against non-paying customers

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Future spoil organization. Wrong commitments Seniors .0% transparency Always Employees mind in confusion.
Third class Management system & police Change according to benifits only organization ..

Assistant Manager Collections Interview Questions Asked at Other Companies

Q1. What is your working style & how you collect emi if customers ... read more
Q2. What is collection .how can you acheive your targer
Q3. Can you handle a large portfolio and how?
Q4. What is Secured and Unsecured loans? What is NPA and Write off an ... read more
Q5. What is collection and what is the process before taking it from ... read more

I applied via Referral and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Why you want to change job
  • Q2. How much work experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Must have self confidence, everything will be done

Interview questions from similar companies

I applied via Naukri.com and was interviewed before Aug 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Job Related & Personal details Related

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy Interview. No need to be get tension for it.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Nov 2024. There were 2 interview rounds.

Round 1 - Group Discussion 

Questions for group discussion.

Round 2 - HR 

(2 Questions)

  • Q1. What strategies can be implemented to improve growth?
  • Q2. Company policy ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Advance to the next level of growth.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Portal and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Why join this job
  • Ans. 

    I am passionate about helping individuals manage their debts and improve their financial situations.

    • Opportunity to work with a diverse range of clients and help them resolve their financial issues

    • Desire to make a positive impact on people's lives by assisting them in managing their debts effectively

    • Passion for financial management and debt collection strategies

    • Opportunity for career growth and development in the financ

  • Answered by AI
  • Q2. What work in your job
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Not Selected

I was interviewed before Nov 2018.

Interview Questionnaire 

4 Questions

  • Q1. Hr round ..is salary discussion round
  • Q2. Very less salary hike
  • Q3. Share ur previous experience ,how will you deal with this situation
  • Q4. How will you deal with the customer
  • Ans. 

    I will deal with customers by being empathetic, understanding, and providing solutions to their problems.

    • Listen actively to the customer's concerns and show empathy

    • Offer solutions or alternatives to resolve the issue

    • Maintain a professional and respectful attitude at all times

    • Follow up with the customer to ensure satisfaction

    • Document all interactions and resolutions for future reference

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - It is a very bad company.....no job security,. politics is everywhere in this company.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Jul 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. I really need this job
  • Q2. I am changing to increase my salary
  • Q3. I am changing to increase my sa6
  • Q4. I am changing to increase my salary
  • Q5. Can I join you there?

Interview Preparation Tips

Interview preparation tips for other job seekers - I can invite the team very nicely

I applied via Referral and was interviewed before Apr 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Introduction including past experience and current profile
  • Q2. General knowledge about government roles and its implications in banking and financial sectors
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Apr 2023.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Hard work kr sakte ho
  • Q2. Field ka kaam hai
  • Q3. Pahle kya karte the
  • Q4. Bike or laisanse hai
  • Q5. Aapse location door hai

AU Small Finance Bank Interview FAQs

How many rounds are there in AU Small Finance Bank Assistant Manager Collections interview?
AU Small Finance Bank interview process usually has 2 rounds. The most common rounds in the AU Small Finance Bank interview process are Resume Shortlist, HR and Case Study.
What are the top questions asked in AU Small Finance Bank Assistant Manager Collections interview?

Some of the top questions asked at the AU Small Finance Bank Assistant Manager Collections interview -

  1. Maximum customer visit in dai...read more
  2. Collection Experie...read more
  3. Customer technical issue sol...read more

Tell us how to improve this page.

AU Small Finance Bank Assistant Manager Collections Interview Process

based on 3 interviews

Interview experience

4.7
  
Excellent
View more

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AU Small Finance Bank Assistant Manager Collections Salary
based on 24 salaries
₹2 L/yr - ₹4.2 L/yr
21% less than the average Assistant Manager Collections Salary in India
View more details

AU Small Finance Bank Assistant Manager Collections Reviews and Ratings

based on 29 reviews

4.8/5

Rating in categories

4.6

Skill development

4.7

Work-life balance

4.5

Salary

4.7

Job security

4.5

Company culture

4.5

Promotions

4.7

Work satisfaction

Explore 29 Reviews and Ratings
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