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SBI Cards & Payment Services Assistant Manager Collections Interview Questions and Answers

Updated 4 Sep 2023

SBI Cards & Payment Services Assistant Manager Collections Interview Experiences

2 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Sep 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. General information
  • Q2. What you know about collections ?
  • Ans. 

    Collections involve the process of recovering overdue payments from customers or clients.

    • Collections involve contacting customers who have overdue payments.

    • Negotiating payment plans with customers to settle their debts.

    • Recording all communication and payment agreements with customers.

    • Utilizing collection software to track and manage accounts.

    • Following legal guidelines and regulations when pursuing collections.

    • Examples:...

  • Answered by AI
  • Q3. What is Secured and Unsecured loans? What is NPA and Write off and Pre NPA ?
  • Ans. 

    Secured loans are backed by collateral, while unsecured loans are not. NPA refers to non-performing assets, write off is when a loan is considered uncollectible, and pre NPA refers to loans at risk of becoming NPA.

    • Secured loans are loans that are backed by collateral, such as a house or car, reducing the risk for the lender.

    • Unsecured loans are not backed by collateral, making them riskier for the lender.

    • NPA (Non-Perfor...

  • Answered by AI
Round 3 - HR 

(1 Question)

  • Q1. General discussion
Round 4 - HR 

(1 Question)

  • Q1. Reason behind leaving last organisation

Interview Preparation Tips

Interview preparation tips for other job seekers - Have to acquire knowledge of Collections. Types of collections. Products in collections. Basic knowledge about organisation where you want to join.

Skills evaluated in this interview

Interview Questionnaire 

2 Questions

  • Q1. What is collection .how can you acheive your targer
  • Ans. 

    Collections is the process of recovering unpaid debts. Targets can be achieved through effective communication and negotiation.

    • Collections involves contacting customers who have not paid their debts

    • Effective communication and negotiation skills are key to achieving targets

    • Using data analysis to identify trends and prioritize accounts can also help achieve targets

    • Offering payment plans or settlements can incentivize cus...

  • Answered by AI
  • Q2. Why you are looking for a change

Skills evaluated in this interview

Assistant Manager Collections Interview Questions Asked at Other Companies

Q1. What is your working style & how you collect emi if customers ... read more
Q2. What is collection .how can you acheive your targer
Q3. Can you handle a large portfolio and how?
Q4. What is Secured and Unsecured loans? What is NPA and Write off an ... read more
Q5. What is collection and what is the process before taking it from ... read more

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. Your name From Qualification

I applied via Walk-in and was interviewed in Aug 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Collection ko lakar koi bi questions ho

Round 3 - HR 

(6 Questions)

  • Q1. Housing collection kasa karta h
  • Q2. Housing collection ka bara ma kiya janta ho
  • Q3. Collection kasa krta h
  • Q4. Payment na krna par sec 25 ka notice data h
  • Q5. Grup visit karta h or fir emi collection karta h
  • Q6. Notice dikhakar drata h fir emi collection karta hai

Interview Preparation Tips

Topics to prepare for Aadhar Housing Finance Collections Executive interview:
  • Payment Collection
  • Data Collection
  • Cash Collection
  • Collections
  • Collection
Interview preparation tips for other job seekers - Copy is a bast company . So I need a job for collection foisar so plz apoint me

I applied via Naukri.com and was interviewed in Apr 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. They are asking me question only about the collection bucket account how fill count dpd number

Interview Preparation Tips

Interview preparation tips for other job seekers - Its too warm and a properly knoms behave and they are asking slowly slowly question put its too be a good environment

I applied via Walk-in and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. I'm very nervous but confidence level is very high
  • Q2. How much experience current company
  • Q3. Your current company salary

Interview Preparation Tips

Interview preparation tips for other job seekers - Confidence level is high not give up

SBI Cards & Payment Services Interview FAQs

How many rounds are there in SBI Cards & Payment Services Assistant Manager Collections interview?
SBI Cards & Payment Services interview process usually has 4 rounds. The most common rounds in the SBI Cards & Payment Services interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for SBI Cards & Payment Services Assistant Manager Collections interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at SBI Cards & Payment Services. The most common topics and skills that interviewers at SBI Cards & Payment Services expect are Auditing, Capacity Planning, Interpersonal Skills, Management and Outbound.
What are the top questions asked in SBI Cards & Payment Services Assistant Manager Collections interview?

Some of the top questions asked at the SBI Cards & Payment Services Assistant Manager Collections interview -

  1. What is collection .how can you acheive your targ...read more
  2. What is Secured and Unsecured loans? What is NPA and Write off and Pre NP...read more
  3. What you know about collection...read more

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People are getting interviews through

based on 1 SBI Cards & Payment Services interview
Referral
100%
Low Confidence
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Low Confidence means the data is based on a small number of responses received from the candidates.

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SBI Cards & Payment Services Assistant Manager Collections Salary
based on 24 salaries
₹3.5 L/yr - ₹6.8 L/yr
46% more than the average Assistant Manager Collections Salary in India
View more details

SBI Cards & Payment Services Assistant Manager Collections Reviews and Ratings

based on 10 reviews

3.3/5

Rating in categories

3.1

Skill development

2.9

Work-Life balance

3.6

Salary & Benefits

2.8

Job Security

2.8

Company culture

2.8

Promotions/Appraisal

2.6

Work Satisfaction

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