Amazon Web Services Technical Support Associate Interview Questions and Answers

Q1. Listen and speak kind of questions.
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Q2. Read and speak kind of questions.
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Q3. English grammar questions
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Q1. Tell me about yourself
Ans. 
I am a Technical Support Associate with experience in troubleshooting software and hardware issues.
• Experienced in providing technical assistance to customers via phone, email, and chat

• Proficient in diagnosing and resolving software and hardware problems

• Skilled in explaining technical concepts to non-technical individuals

• Familiar with various operating systems and software applications

• Strong problem-solving and communic
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Q2. Questions based on your answers
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Q3. Why you have choosen genpact for your career
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I have chosen Genpact for my career because of its reputation as a leading global company in the field of technical support.
• Genpact has a strong track record of providing excellent technical support services to clients worldwide.

• The company offers a wide range of opportunities for career growth and development.

• Genpact has a collaborative and inclusive work culture that values teamwork and innovation.

• The company provide...read more
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Q1. Python code snippets for different codes
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Q2. SQL Queries on Joins
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Any topic we can choose and just speak in front of the fellow candidates

Q1. Difference between ram and rom
Ans. 
RAM is volatile memory used for temporary storage, while ROM is non-volatile memory used for permanent storage.
• RAM stands for Random Access Memory, used for temporary storage of data and program instructions

• ROM stands for Read-Only Memory, used for permanent storage of data and program instructions

• RAM is volatile, meaning data is lost when power is turned off

• ROM is non-volatile, meaning data is retained even when power
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Q2. What do you know about cloud computing
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Cloud computing is the delivery of computing services over the internet, including storage, servers, databases, networking, software, and analytics.
• Cloud computing allows users to access and use resources on-demand without the need for physical infrastructure.

• It offers scalability, flexibility, cost-effectiveness, and increased efficiency.

• Examples of cloud computing services include Amazon Web Services (AWS), Microsoft
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Q3. What is network
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A network is a collection of computers, servers, mainframes, network devices, and other devices connected to one another to share data and resources.
• Networks can be wired or wireless

• They can be local (LAN), wide (WAN), or global (Internet)

• Networks use protocols like TCP/IP to communicate

• Examples include Ethernet, Wi-Fi, and cellular networks
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Q4. What are mentioned in job description and what do you understand about the role mentioned in JD
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Q5. What is IP and how IP address is represented
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IP stands for Internet Protocol. An IP address is a unique numerical label assigned to each device connected to a computer network.
• IP stands for Internet Protocol

• IP address is a unique numerical label assigned to devices on a network

• IP addresses are represented in decimal format, such as 192.168.1.1

• There are two versions of IP addresses - IPv4 and IPv6
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Q1. Introduction, Related field Knowledge
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Q1. Mannerism , How we speak
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Any topic we can choose in internet

Q1. What is ip address
Ans. 
An IP address is a unique numerical label assigned to each device connected to a computer network.
• IP address stands for Internet Protocol address

• It is used to identify and locate devices on a network

• There are two types of IP addresses - IPv4 and IPv6

• Example of IPv4 address: 192.168.1.1

• Example of IPv6 address: 2001:0db8:85a3:0000:0000:8a2e:0370:7334
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Q2. What are the layers of tcp
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TCP has four layers: Application, Transport, Internet, and Network Interface.
• Application layer: Responsible for interacting with the user and providing network services.

• Transport layer: Manages end-to-end communication and ensures data delivery.

• Internet layer: Handles routing of data packets between networks.

• Network Interface layer: Deals with the physical connection to the network.
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