Amazon Web Services Technical Support Associate Reviews
based on 3 reviews
i
This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 26 Nov, 2024
Overall Rating
5.0/5
How AmbitionBox ratings work?
Category Ratings
5.0
Company culture
4.9
Work-life balance
4.9
Skill development
4.9
Work satisfaction
4.8
Job security
3.2
Salary
2.6
Promotions
Amazon Web Services is rated
5.0 out of 5 stars on
AmbitionBox, based on 3 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Amazon Web Services is rated
5.0 out of 5 stars on
AmbitionBox, based on 3 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
3 reviews found
Sort by:
Popular
Technical Support Associate (working remotely)
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
5.0
Skill development
5.0
Job security
2.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 26 Nov 2024
Likes
Work life balance
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
The salary
Promotions - Poor
Technical Support Associate in
Bangalore / Bengaluru
Customer Support Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
5.0
Skill development
4.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 16 Feb 2022
Likes
Great company culture and good scope of advancement
Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
After a recent management change things are not the same
Work Details
Supported AWS customers with billing and account related to queries
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Analyst in
Pune
Full Time
·
Finance Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 27 Dec 2024
Likes
Best organisation for everyone
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
No dislike
Technical Support Executive in
Navi Mumbai (working remotely)
Full Time
·
Customer Success, Service & Operations - Other Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
5.0
Skill development
4.0
Job security
3.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 18 Nov 2024
Likes
Everything is good, just not so good in terms of hikes and promotions. But good for start.
Skill development - Excellent
Job security - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing
Technical Support Executive in
Bangalore / Bengaluru (working remotely)
Full Time
·
Technical Support Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Salary
4.0
Skill development
4.0
Job security
1.0
Promotions
4.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 08 Nov 2024
Likes
The culture and the office infrastructure
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent
Dislikes
The way the find excuses to not give you any appraisal or salary raise
Salary - Poor
Promotions - Bad
Customer Service Associate in
Mumbai (working remotely)
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 03 Nov 2024
Likes
Amazon work culture
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
None of the dislikes
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Other Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
5.0
Skill development
1.0
Job security
3.0
Promotions
1.0
Work satisfaction
5.0
Company culture
1.0
Work-life balance
posted on 27 Sep 2024
Likes
Colleagues
Skill development - Excellent
Company culture - Excellent
Dislikes
Everything even the work
Salary - Poor
Job security - Bad
Work satisfaction - Bad
Work-life balance - Bad
Customer Care Executive in
New Delhi (working remotely)
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
4.0
Skill development
2.0
Job security
3.0
Promotions
5.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 14 Aug 2024
Likes
Work environment, colleague
Skill development - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good
Dislikes
Growth, salary
Job security - Poor
Technical Support Engineer in
Bangalore / Bengaluru
Full Time
·
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
4.0
Skill development
5.0
Job security
4.0
Promotions
5.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 14 Aug 2024
Likes
Learnt a lot over here as per technicals
Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good
Dislikes
Running over the numbers
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Network Engineer in
Hyderabad / Secunderabad
Full Time
·
IT Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
3.0
Job security
3.0
Promotions
3.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 02 Jul 2024
Likes
Good
Salary - Excellent
Skill development - Excellent
Company culture - Good
Work-life balance - Good
Dislikes
Nothing all are nice
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Technical Lead in
Kolkata
Full Time
·
IT Infrastructure Services Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 16 Mar 2024
Likes
Amazon is not a company it's a industry and Brand ,it's dream come true to join Amazon .
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Associate in
Lucknow (working remotely)
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 18 Feb 2024
Likes
Best place to work, excellent team support
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Other Amazon Web Services Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
AWS Cloud Engineer in
Bangalore / Bengaluru
Full Time
·
IT Infrastructure Services Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
5.0
Job security
3.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 20 Dec 2024
Likes
Being Amazonian I like the reputation given in market, work Life balance, skills they provide to train ourselves, the must is job security. What ever the situation Amazon has job security.
Liberty.
Salary - Good
Skill development - Good
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
The only thing I dislike is appraisal for the work contributed, promotions have some limitations which I didn't like as it has to be modified.
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Manager in
Bangalore / Bengaluru (working remotely)
Full Time
·
Customer Success, Service & Operations - Other Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
3.0
Skill development
2.0
Job security
2.0
Promotions
3.0
Work satisfaction
3.0
Company culture
1.0
Work-life balance
posted on 31 Oct 2024
Likes
The culture of the organisation is good.
Dislikes
All managers think they are the owner of the business but they forget they have another manager who things they are owner. All decisions are taken with partiality at prime.
Work life balance can never be told or spoken about in India. The rest of the world will follow it but won't let you have any balance of it.
Job security - Poor
Promotions - Poor
Work-life balance - Bad
Database Engineer in
Bangalore / Bengaluru
Full Time
·
Software Development Department
2.0
Overall Rating
2.0
Category Ratings
4.0
Salary
1.0
Skill development
3.0
Job security
2.0
Promotions
1.0
Work satisfaction
1.0
Company culture
4.0
Work-life balance
posted on 26 Sep 2024
Likes
Salary is good, worklife balance is good
Salary - Good
Work-life balance - Good
Dislikes
working culture is not at all good
no proper colloboration in my team at least
everyone is in isolated working mode
no mentality to work together as a team
everyone wanted to prove themselves rather than working together as a team
Skill development - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Financial Analyst in
Hyderabad / Secunderabad
Full Time
·
Finance Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
4.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 30 Aug 2024
Likes
As I am into operations it's good enough environment and a good team to work with also I am in collections , so we have a small cute team which is good.
Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
I think they should give us more overtime or bonus or insentive opportunities as we have none right now... considering we are into collections.
Software Development Engineer II in
Bangalore / Bengaluru
Full Time
·
Software Development Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
5.0
Skill development
4.0
Job security
3.0
Promotions
4.0
Work satisfaction
3.0
Company culture
5.0
Work-life balance
posted on 30 Jul 2024
Likes
Good compensation, interesting work, and based on the team, a great environment to interact with smart people
Salary - Good
Skill development - Excellent
Job security - Good
Work satisfaction - Good
Work-life balance - Excellent
Dislikes
Bad mechanisms for manager expectations, and opportunities for growth are heavily team/charter dependent
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Solutions Manager in
Bangalore / Bengaluru
Full Time
·
Software Development Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Salary
4.0
Skill development
2.0
Job security
2.0
Promotions
3.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 27 Jun 2024
Likes
Organization standards are very good for learning, there is platform for new learnings and implementation.
Salary - Good
Skill development - Good
Company culture - Good
Work-life balance - Good
Dislikes
Company culture always depends on manager. Micro management, abusive language, and pet pampering irritates . Promotion is a dream of 70% employees.
Job security - Poor
Promotions - Poor
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Senior Technical Program Manager in
Herndon
Full Time
·
IT Security Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Salary
4.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
2.0
Company culture
1.0
Work-life balance
posted on 30 May 2024
Likes
They will give you 6-8 times more than the work you signed up for , make it a bare minimum expectation and then grill through the process . In the end , you do become a seasoned professional that has high testing limits.
Skill development - Good
Dislikes
Everything , gaslighting into believing you aren’t good enough , glorifying working on weekends, birthdays and holidays , giving you massive programs(multiple ) to lead end to end which should be led by 4-6 resources to begin with and even if you are exceptionally performing (proving metrics ) they will reduce your annual performance review rating by finding something you didn’t do like lack of automation or process improvement on the side. Expect you to deliver 100+ hours of work in 40 hours and blame it on you if you aren’t able to deliver that....Read More
Salary - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Technical Account Manager in
Bangalore / Bengaluru
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
3.0
Skill development
2.0
Job security
2.0
Promotions
2.0
Work satisfaction
2.0
Company culture
3.0
Work-life balance
posted on 03 May 2024
Likes
Before Covid Company used to give importance to employees as well after Covid employees are least important they prioritize Customers over everything.
Dislikes
No worklife balance, the culture has become toxic. Management needs employees to work more than expected impress higher management. The goals are not aligned to the regular day to day work, need to do extra work which most of the employees do not have time to achieve them due to time constraint.
Job security - Poor
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work Details
Work policy:
2 days/week from office
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City, Travel Within Country.
Software Development Engineer II in
Bangalore / Bengaluru
Full Time
·
IT Infrastructure Services Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Salary
1.0
Skill development
1.0
Job security
2.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 17 Apr 2024
Likes
Salary is good
Dislikes
Toxic work culture . No appreciation by managers nor any help given by seniors . Feels stuck in career , no growth and hectic work life
Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Solution Architect in
New Delhi
Full Time
·
IT Infrastructure Services Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Salary
2.0
Skill development
1.0
Job security
3.0
Promotions
2.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 04 Apr 2024
Likes
Nothing, working at Amazon is the worst decision anyone can take.
Lot of internal politics and incapable management.
Indian head of AWS ES is the worst. Amazonian and their pace of development is now story of books
Dislikes
Everything
Salary - Poor
Skill development - Poor
Job security - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad
Work Details
Work policy:
2 days/week from office
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City, Travel Within Country.
People also ask about Amazon Web Services's Technical Support Associates
How is Amazon Web Services to work for?
Amazon Web Services is rated 5.0 out of 5, based on 3 reviews by employees on AmbitionBox.
Amazon Web Services is known for Company culture which is rated at the top and given a rating of 5.0. However, Career growth is rated the lowest at 2.6 and can be improved. To know first hand how it is like to work at Amazon Web Services read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Amazon Web Services?
According to AmbitionBox ratings, Amazon Web Services employees rate its salary and benefits as 3.2 out of 5. You can know more about Amazon Web Services Salaries at AmbitionBox
How is the work culture at Amazon Web Services?
Work culture is rated 5.0 at Amazon Web Services by 3 employees. While job security is rated 4.8 and work-life balance is rated 4.9 at Amazon Web Services. Read detailed reviews by employees of Amazon Web Services on AmbitionBox.