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Amazon Seller Support Associate Interview Questions, Process, and Tips

Updated 25 Dec 2024

Top Amazon Seller Support Associate Interview Questions and Answers

View all 6 questions

Amazon Seller Support Associate Interview Experiences

82 interviews found

I applied via Company Website and was interviewed in Jul 2020. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. What do you know about Seller Support?
  • Ans. 

    Seller Support provides assistance to Amazon sellers with their account and product related issues.

    • Seller Support helps sellers with account registration, product listing, order management, and payment issues.

    • They also provide guidance on Amazon policies and best practices for selling on the platform.

    • Seller Support can be accessed through phone, email, or chat support.

    • They work closely with other Amazon teams to resolv...

  • Answered by AI
  • Q2. Why do you want to work with us?
  • Q3. Where do you see yourself after 5 years?
  • Q4. Over the next few years, I would have explored and developed skills that I possessed when I entered the organization and I would have gained experience in leading projects for major clients.

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep an open heart and never lie about your skills! If you require a skill that you don't possess, admit it and use the very next opportunity to learn it and add it to your skill set! Real talents always has a spot in the crew! Be well suited and sharp!

Seller Support Associate Interview Questions & Answers

user image Nikitha chettupally Nikitha

posted on 6 Jun 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in May 2024. There were 4 interview rounds.

Round 1 - Case Study 

A case study can be about an individual a group of people an organisation or an event among other subject

Round 2 - Group Discussion 

GD assesses the overall personality thoughts feelings and behaviour of an individual in a group

Round 3 - One-on-one 

(3 Questions)

  • Q1. Tell me about yourself
  • Q2. What are your strength
  • Q3. What motivates you
Round 4 - Aptitude Test 

An aptitude test is an exam used to determine an individual skill or propensity to succeed in a given activity

Interview Preparation Tips

Interview preparation tips for other job seekers - 1.Keep your resume updated
2.Be yourself
3.build a professional online presence

Seller Support Associate Interview Questions Asked at Other Companies

asked in Amazon
Q1. What do you know about Seller Support?
Q2. How would I deal avoiding customer with illegal product placement ... read more
Q3. there is 10 meter log, man cuts one meter log daily, how many day ... read more
Q4. there are 2 boxes, 2inch and 8inch .. how many smaller boxes can ... read more
Q5. Tricks questions: Car travels 600m in 5 mins, what is the speed o ... read more
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. What is your name
  • Ans. My name is aadil ahmad dar
  • Answered Anonymously
  • Q2. What is you qualification
  • Ans. 

    12th+ 1 year diploma in computer science

  • Answered Anonymously
  • Q3. What is your age
  • Ans. 

    My age is 24 years old

  • Answered Anonymously
  • Q4. Why do this job
  • Q5. What about your family members
  • Ans. 

    I have 5 family members Mom. Dad. Sis. 2 brothers

  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - I need this job

Seller Support Associate Interview Questions & Answers

user image Archit Deshpande

posted on 25 Dec 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Dec 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

Based on English grammar and proficiency.

Round 2 - Versant 

(3 Questions)

  • Q1. Listing to Sentence in Foreign Accent and then repeating the same.
  • Q2. Reading a 100 to 200 words paragraph and then after 30 seconds rewriting it with the important points.
  • Q3. Email writing: 3 topics would be given you have provide a reply based on amazon policies and principles.
Round 3 - One-on-one 

(4 Questions)

  • Q1. Tell me about yourself?
  • Ans. 

    Experienced customer service professional with a background in retail and a passion for helping others.

    • Over 5 years of customer service experience in retail settings

    • Strong communication and problem-solving skills

    • Passionate about providing excellent support to customers

    • Ability to work well under pressure and in a fast-paced environment

  • Answered by AI
  • Q2. Achievement or Challenges in your current organisation?
  • Ans. 

    Successfully implemented new customer service system resulting in 20% increase in customer satisfaction.

    • Implemented new customer service system

    • Achieved 20% increase in customer satisfaction

    • Overcame resistance to change from team members

  • Answered by AI
  • Q3. Why do you want to leave your current job?
  • Ans. 

    Seeking new challenges and growth opportunities in a different environment.

    • Looking for career advancement

    • Want to learn new skills and gain different experiences

    • Seeking a more supportive work culture

    • Interested in a change of industry or focus

    • Current job lacks opportunities for growth

  • Answered by AI
  • Q4. Email writing: 1 topic would be provided and in 10 mins we have to provide a response based on the details provided to you.

Interview Preparation Tips

Interview preparation tips for other job seekers - Versant test Based on our reading, writing and Listening skill. As we mostly work with sellers from NA and EU markets.

Amazon interview questions for designations

 Senior Seller Support Associate

 (2)

 Seller Support Executive

 (3)

 Seller Partner Support

 (7)

 Seller Account Manager

 (1)

 Customer Support Associate

 (31)

 Technical Support Associate

 (4)

 Cloud Support Associate

 (10)

 IT Support Associate

 (2)

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Jul 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. Make me go through your cv which is in my hand
  • Q2. Work experience related questions
  • Q3. Counter questions with a real example where he wanted to test my acceptance and humbleness
  • Q4. Able to work on changeable shifts?
  • Q5. Will you be able to work under pressure during multi tasking?

Interview Preparation Tips

Topics to prepare for Amazon Seller Support Associate interview:
  • English
  • Empathy
  • Be yourself
  • Don't panic
Interview preparation tips for other job seekers - Try being yourself and don't memorise answers for typical questions. They expect original answers related to your background or experience.

Get interview-ready with Top Amazon Interview Questions

Seller Support Associate Interview Questions & Answers

user image Samudrala kalpana

posted on 24 Aug 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Jul 2023. There were 4 interview rounds.

Round 1 - Aptitude Test 

Aptitude test is conducted for confirmation

Round 2 - Group Discussion 

Group discussion is done with the seniority

Round 3 - HR 

(3 Questions)

  • Q1. About personal details
  • Ans. My name is kalpana...here and there to do job in Amazon which is more important to me. This job is my passion
  • Answered by Samudrala kalpana
  • Q2. About job reference from where I got it
  • Q3. Why it is important to me
Round 4 - One-on-one 

(4 Questions)

  • Q1. Questioning from the HR or through writing mode
  • Q2. Writing mode is good
  • Q3. I love to do this job
  • Q4. I am very interested and waiting for job offer Letter

Interview Preparation Tips

Topics to prepare for Amazon Seller Support Associate interview:
  • personal
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

English language test

Round 2 - One-on-one 

(1 Question)

  • Q1. Just basic things like education and background
Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Assignment 

Versant test - verbal and written communication test

Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Tell us about your family

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't wait for result if it's a yes you get email within a day

Seller Support Associate interview

user image RajShekarVision

posted on 6 Dec 2021

Interview experience
5
Excellent
Difficulty level
-
Process Duration
2-4 weeks
Result
-

I was interviewed in Apr 2024.

Round 1 - One-on-one 

(1 Question)

  • Q1. Mainly about myself
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Dec 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Reasoning and arithmetic

Round 2 - One-on-one 

(1 Question)

  • Q1. Self introduction

Interview Preparation Tips

Topics to prepare for Amazon Seller Support Associate interview:
  • HTML
  • CSS
Interview preparation tips for other job seekers - Create Opportunity
Network

Amazon Interview FAQs

How many rounds are there in Amazon Seller Support Associate interview?
Amazon interview process usually has 2-3 rounds. The most common rounds in the Amazon interview process are One-on-one Round, Aptitude Test and Resume Shortlist.
How to prepare for Amazon Seller Support Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Amazon. The most common topics and skills that interviewers at Amazon expect are Customer Service, Operations, Email Support, customer support and customer care.
What are the top questions asked in Amazon Seller Support Associate interview?

Some of the top questions asked at the Amazon Seller Support Associate interview -

  1. What do you know about Seller Suppor...read more
  2. What is Seller Support Associate supposed to ...read more
  3. What are the 8 rules amazon ha...read more
How long is the Amazon Seller Support Associate interview process?

The duration of Amazon Seller Support Associate interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

Amazon Seller Support Associate Interview Process

based on 11 interviews in last 1 year

2 Interview rounds

  • Aptitude Test Round
  • One-on-one Round
View more

People are getting interviews through

based on 67 Amazon interviews
Company Website
Job Portal
Referral
WalkIn
Recruitment Consultant
43%
43%
6%
1%
1%
6% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

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Amazon Seller Support Associate Salary
based on 1.4k salaries
₹1.1 L/yr - ₹7.5 L/yr
8% more than the average Seller Support Associate Salary in India
View more details

Amazon Seller Support Associate Reviews and Ratings

based on 296 reviews

4.1/5

Rating in categories

3.7

Skill development

4.1

Work-Life balance

4.1

Salary & Benefits

4.0

Job Security

4.3

Company culture

3.5

Promotions/Appraisal

3.8

Work Satisfaction

Explore 296 Reviews and Ratings
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