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Amazon Seller Support Associate Interview Questions, Process, and Tips

Updated 25 Dec 2024

Top Amazon Seller Support Associate Interview Questions and Answers

View all 6 questions

Amazon Seller Support Associate Interview Experiences

81 interviews found

I applied via Naukri.com and was interviewed in Jan 2021. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Self introduction
  • Q2. Being a mechanical engineer, why did you apply for this job?
  • Q3. Will you relocate when you are asked to?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be spontaneous. Convince the interviewer that you are a perfect fit for this job.

I applied via Naukri.com and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

U need to go through a versant online test regarding english.

Round 2 - HR 

(2 Questions)

  • Q1. Just be clear and concise witth your answers. Don't suggercoat things.
  • Q2. How you spent your last day and last b'day...

Interview Preparation Tips

Interview preparation tips for other job seekers - There is nothing to worry or being nervous about.

Seller Support Associate Interview Questions Asked at Other Companies

asked in Amazon
Q1. What do you know about Seller Support?
Q2. How would I deal avoiding customer with illegal product placement ... read more
Q3. there is 10 meter log, man cuts one meter log daily, how many day ... read more
Q4. there are 2 boxes, 2inch and 8inch .. how many smaller boxes can ... read more
Q5. Tricks questions: Car travels 600m in 5 mins, what is the speed o ... read more

Interview Questionnaire 

2 Questions

  • Q1. Write an email to your professor expressing your gratitude towards them
  • Ans. 

    Sample email expressing gratitude to a professor

    • Start with a greeting and address the professor by their name

    • Express your gratitude and mention specific reasons for it

    • Share how their guidance has helped you in your academic journey

    • End with a thank you and a closing remark

    • Example: Dear Professor Smith, I wanted to take a moment to express my sincere gratitude for your guidance and support throughout this semester. Your ...

  • Answered by AI
  • Q2. Write a basic thankful email, the interviewer will expect you to answer it within 5 min.

I applied via Company Website and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Assignment 

Versant test

Round 2 - One-on-one 

(1 Question)

  • Q1. Face to face interview

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well. Keep you English strong. Have an outgoing personality in the interview (round 2) but not over confident.

Amazon interview questions for designations

 Senior Seller Support Associate

 (2)

 Seller Support Executive

 (3)

 Seller Partner Support

 (7)

 Seller Account Manager

 (1)

 Customer Support Associate

 (31)

 Technical Support Associate

 (4)

 Cloud Support Associate

 (9)

 IT Support Associate

 (2)

I applied via Naukri.com and was interviewed in Mar 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About my previous experience and what makes me to join amazon

Interview Preparation Tips

Interview preparation tips for other job seekers - Be attentive and honest, I can see people from my time who have a gap of 3 years in work experience. So nothing to worry be confident in what you are saying

Get interview-ready with Top Amazon Interview Questions

I applied via Company Website and was interviewed in Mar 2021. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. How may years would you be working with amazon?

Interview Preparation Tips

Interview preparation tips for other job seekers - Cool going and vrack inyerview

Seller Support Associate Jobs at Amazon

View all

I applied via Company Website and was interviewed in Jul 2020. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. What do you know about Seller Support?
  • Ans. 

    Seller Support provides assistance to Amazon sellers with their account and product related issues.

    • Seller Support helps sellers with account registration, product listing, order management, and payment issues.

    • They also provide guidance on Amazon policies and best practices for selling on the platform.

    • Seller Support can be accessed through phone, email, or chat support.

    • They work closely with other Amazon teams to resolv...

  • Answered by AI
  • Q2. Why do you want to work with us?
  • Q3. Where do you see yourself after 5 years?
  • Q4. Over the next few years, I would have explored and developed skills that I possessed when I entered the organization and I would have gained experience in leading projects for major clients.

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep an open heart and never lie about your skills! If you require a skill that you don't possess, admit it and use the very next opportunity to learn it and add it to your skill set! Real talents always has a spot in the crew! Be well suited and sharp!

I applied via Naukri.com and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. How do you handle criticism?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, express yourself, and make sure to give your are the best! :)

I applied via Recruitment Consultant and was interviewed in Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Tell me about yourself?
  • Q2. Why Amazon?
  • Q3. Tell me about a difficult situation in your previous job?
  • Q4. Do you have any questions?

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepair well , don't stammer, answer all the questions confidentiality.

I applied via Referral and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What is most important thing to clear an interview for Amazon?
  • Ans. Well, there are number of elements which will decide whether you could make it or not. But from my Interview experience, I could say that you should always be Confident and logical. Whatever you have been asked, please be logical while answering and remain confident irrespective of any kind of pressure. I was always confident of my answers and logical. So, these two qualities really helped me to clear the SPS Interview...
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - 1. Be confident
3. Be clear and forward while answering the questions.

Amazon Interview FAQs

How many rounds are there in Amazon Seller Support Associate interview?
Amazon interview process usually has 2-3 rounds. The most common rounds in the Amazon interview process are One-on-one Round, Aptitude Test and Resume Shortlist.
How to prepare for Amazon Seller Support Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Amazon. The most common topics and skills that interviewers at Amazon expect are Customer Service, Operations, Email Support, customer support and customer care.
What are the top questions asked in Amazon Seller Support Associate interview?

Some of the top questions asked at the Amazon Seller Support Associate interview -

  1. What do you know about Seller Suppor...read more
  2. What is Seller Support Associate supposed to ...read more
  3. What are the 8 rules amazon ha...read more
How long is the Amazon Seller Support Associate interview process?

The duration of Amazon Seller Support Associate interview process can vary, but typically it takes about less than 2 weeks to complete.

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Amazon Seller Support Associate Interview Process

based on 54 interviews

5 Interview rounds

  • Resume Shortlist Round
  • Aptitude Test Round
  • One-on-one Round
  • Personal Interview1 Round - 1
  • Personal Interview1 Round - 2
View more

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Amazon Seller Support Associate Salary
based on 1.4k salaries
₹1.4 L/yr - ₹7.5 L/yr
8% more than the average Seller Support Associate Salary in India
View more details

Amazon Seller Support Associate Reviews and Ratings

based on 302 reviews

4.1/5

Rating in categories

3.7

Skill development

4.1

Work-life balance

4.0

Salary

3.9

Job security

4.2

Company culture

3.5

Promotions

3.9

Work satisfaction

Explore 302 Reviews and Ratings
Seller Support Associate, Seller

Hyderabad / Secunderabad

3-8 Yrs

₹ 2.55-5.36 LPA

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