Add office photos
Engaged Employer

Amazon

4.1
based on 25.2k Reviews
Video summary
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
Filter interviews by

Epic Elevators Interview Questions and Answers

Updated 4 Oct 2024
Popular Designations

Q1. What do you know about Seller Support?

Ans.

Seller Support provides assistance to Amazon sellers with their account and product related issues.

  • Seller Support helps sellers with account registration, product listing, order management, and payment issues.

  • They also provide guidance on Amazon policies and best practices for selling on the platform.

  • Seller Support can be accessed through phone, email, or chat support.

  • They work closely with other Amazon teams to resolve seller issues and improve the overall selling experience...read more

View 12 more answers

Q2. What is Seller Support Associate supposed to do?

Ans.

Seller Support Associates provide assistance to sellers on an online platform, helping them with various issues and inquiries.

  • Assist sellers with account-related inquiries and issues

  • Provide guidance on platform policies and procedures

  • Troubleshoot technical problems related to selling on the platform

  • Resolve disputes between sellers and buyers

  • Offer training and resources to help sellers improve their performance

Add your answer

Q3. What are the 8 rules amazon have?

Ans.

Amazon's 8 rules include customer obsession, ownership, invent and simplify, hire and develop the best, insist on the highest standards, think big, bias for action, and frugality.

  • Customer obsession - Always prioritize the customer's needs and satisfaction.

  • Ownership - Take responsibility for your work and outcomes.

  • Invent and simplify - Continuously innovate and simplify processes.

  • Hire and develop the best - Recruit top talent and invest in their development.

  • Insist on the highe...read more

Add your answer

Q4. What is customer obsession?

Ans.

Customer obsession is a mindset where the focus is on understanding and exceeding customer needs and expectations.

  • Customer obsession means putting the customer at the center of everything

  • It involves actively listening to customers and understanding their needs

  • It requires going above and beyond to exceed customer expectations

  • Customer obsession leads to building long-term relationships and loyalty

  • Examples: Providing personalized recommendations, resolving issues promptly, antic...read more

View 1 answer
Discover Epic Elevators interview dos and don'ts from real experiences

Q5. What do you know about SPS

Ans.

SPS is a leading provider of retail supply chain solutions.

  • SPS Commerce offers cloud-based solutions for retailers and suppliers to improve collaboration and visibility in the supply chain.

  • They provide services such as EDI, analytics, and fulfillment to help businesses streamline their operations.

  • SPS has a large network of trading partners, making it easier for companies to connect and do business with each other.

Add your answer

Q6. Handle conflicts between peers

Ans.

Address conflicts by listening, understanding perspectives, finding common ground, and seeking solutions together.

  • Listen actively to both sides of the conflict

  • Understand each person's perspective and feelings

  • Find common ground and areas of agreement

  • Seek solutions together through open communication and compromise

Add your answer

More about working at Amazon

Top Rated Mega Company - 2024
Top Rated Company for Women - 2024
Top Rated Internet/Product Company - 2024
Contribute & help others!
Write a review
Share interview
Contribute salary
Add office photos

Interview Process at Epic Elevators

based on 54 interviews
5 Interview rounds
Resume Shortlist Round
Aptitude Test Round
One-on-one Round
Personal Interview1 Round - 1
Personal Interview1 Round - 2
View more
Interview Tips & Stories
Ace your next interview with expert advice and inspiring stories
Share an Interview
Stay ahead in your career. Get AmbitionBox app
qr-code
Helping over 1 Crore job seekers every month in choosing their right fit company
70 Lakh+

Reviews

5 Lakh+

Interviews

4 Crore+

Salaries

1 Cr+

Users/Month

Contribute to help millions

Made with ❤️ in India. Trademarks belong to their respective owners. All rights reserved © 2024 Info Edge (India) Ltd.

Follow us
  • Youtube
  • Instagram
  • LinkedIn
  • Facebook
  • Twitter