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Amazon Customer Service Executive Interview Questions, Process, and Tips
Updated
8 Dec 2024
Top Amazon Customer Service Executive Interview Questions and Answers
- Q1. What's mortor nd what is concrete nd wht is the setting time of concrete Mix of cement sand and aggregate nd water
- Q2. How you speak with your customers
- Q3. When can you say the grapes is a tree ?
101 Amazon Customer Service Executive Interview Experiences
203 questions found
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Anonymous
Interview experience
Excellent
Difficulty level
Moderate
Duration
More than 8 weeks
Result
Not Selected
I applied via Naukri.com and was interviewed before Apr 2023.
1 Interview Round
1
HR Round (1 Question)
- Q1. Tell about your Self introduction? View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - All the best
I applied via Company Website and was interviewed in Sep 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (2 Questions)
- Q1. Tell me your about self. Add Answer
- Q2. Are you comfortable for Bangalore location View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Give u any answer without any confusion like I know everything
Get interview-ready with top interview questions
I applied via Job Fair and was interviewed in Jun 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
Amazon logistics Round (4 Questions)
- Q1. Amazon logistics about packages Add Answer
- Q2. Amazon logistics field question Add Answer
- Q3. Amazon logistics feedback View Answers (1)
- Q4. Amazon purchasing and returning View Answers (1)
3
Technical Round (1 Question)
- Q1. Amazon restrictied area View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Amazon logistics field and products non as
What people are saying about Amazon
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luxuriantquagga
works at
Network Techlab
Loking For A Job Referrals
Hello all,
I am having difficulty connecting with people for jobs, have applied at Amazon, Deloitte, Wells Fargo, CITI etc via career page but it's been months and no response.
And can't find much on Linkedin. I would really appreciate it if you guys can share any consultancy numbers based in Mumbai or their emails or if you can let me know about any vacancies in your company.
I have worked in Icogz for 1 year 10 months as a Junior Python Developer, then I am recently working in Network Tech Lab as Software Engineer (Python) for 6 months.
I have a total of 2.4 years of experience. My current CTC is 3 lpa.
Complete graduation From Viva College Mumbai University.
I live in Mumbai.( If that helps?)
Got a question about Amazon?
Ask anonymously on communities.
I applied via Referral and was interviewed in Aug 2022.
2 Interview Rounds
1
Aptitude Test Round
I had given the premiliary Englidh test.
2
HR Round (2 Questions)
- Q1. Cv got selected and i received a mail. Add Answer
- Q2. No question were asked to me. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Amazon is a great platform to work with and i am really looking forward to this opportunity.
Amazon interview questions for designations
I applied via AmbitionBox and was interviewed in Feb 2022.
2 Interview Rounds
1
Aptitude Test Round
2
One-on-one Round (2 Questions)
- Q1. Explain about yourself View Answers (6)
- Q2. How you speak with your customers View Answers (18)
Interview Preparation Tips
Topics to prepare for Amazon Customer Service Executive interview:
I am sravan kumar
I want to do customer service associate in your company
- bpo
I am sravan kumar
I want to do customer service associate in your company
I applied via Newspaper Ad and was interviewed in Aug 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
Speaking Round (2 Questions)
- Q1. About daily life cycle Add Answer
- Q2. About Amazon and online shopping apps Add Answer
Interview Preparation Tips
Topics to prepare for Amazon Customer Service Executive interview:
- Sales
- Market Research
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed before Apr 2023.
2 Interview Rounds
1
Aptitude Test Round
Grammar fluency and patience level.
2
HR Round (1 Question)
- Q1. Good. English fluency Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - English fluency
Interview experience
Poor
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed before Feb 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2
HR Round (2 Questions)
- Q1. Some Thing About Yourself? View Answers (1)
- Q2. Last work experience Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - 9 Hours Will Be Difficult On Daily Basis Back To Back Calls - TOO MUCH WORK LOAD
They expect too much but they don't provide anything good in return.
And they don't care
They expect too much but they don't provide anything good in return.
And they don't care
4 Interview Rounds
1
Assignment Round
Genral knowledge
2
Assignment Round
Multitasking skills
3
Typing Test Round (2 Questions)
- Q1. Read and memories the sentance View Answers (1)
- Q2. Rewiring the sentance View Answers (1)
4
Spoken english Round (2 Questions)
- Q1. Audio is played first listen to it Add Answer
- Q2. Built the sentance and represent in clear voice Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - To whomever who is reading this Amazon don't hire the once who really needs job so keep Amazon a side and focus on other companies beleive me they are faar Better then amazon
I applied via Company Website and was interviewed in Jul 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
2
Assignment Round
What are you doing this work
Interview Preparation Tips
Topics to prepare for Amazon Customer Service Executive interview:
- What about yourself
- What's your skills
Amazon Interview FAQs
How many rounds are there in Amazon Customer Service Executive interview?
Amazon interview process usually has 2-3 rounds. The most common rounds in the Amazon interview process are Resume Shortlist, Aptitude Test and HR.
How to prepare for Amazon Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Amazon. The most common topics and skills that interviewers at Amazon expect are Asap, BPO Hiring, Call Center Operations, Customer Service and English.
What are the top questions asked in Amazon Customer Service Executive interview?
How long is the Amazon Customer Service Executive interview process?
The duration of Amazon Customer Service Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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Interview Process at Amazon Customer Service Executive
based on 18 interviews in last 1 year
3 Interview rounds
- Assignment Round
- One-on-one Round
- HR Round
View more
People are getting interviews through
based on 84 Amazon interviews
Job Portal
Company Website
WalkIn
Referral
Campus Placement
31%
20%
14%
12%
4%
19% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Customer Service Executive Interview Questions from Similar Companies
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16%
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Amazon Customer Service Executive Reviews and Ratings
based on 559 reviews
Rating in categories
|
Customer Service Associate
4.1k
salaries
|  ₹1 L/yr - ₹5 L/yr |
|
Transaction Risk Investigator
3.1k
salaries
| ₹2.4 L/yr - ₹6.5 L/yr |
|
Associate
2.6k
salaries
| ₹0.8 L/yr - ₹6.5 L/yr |
|
Senior Associate
2.6k
salaries
| ₹2 L/yr - ₹10.1 L/yr |
|
Program Manager
2k
salaries
| ₹8.9 L/yr - ₹36 L/yr |
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