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Amazon Customer Service Executive Interview Questions, Process, and Tips
Updated
8 Dec 2024
Top Amazon Customer Service Executive Interview Questions and Answers
- Q1. What's mortor nd what is concrete nd wht is the setting time of concrete Mix of cement sand and aggregate nd water
- Q2. How you speak with your customers
- Q3. When can you say the grapes is a tree ?
101 Amazon Customer Service Executive Interview Experiences
203 questions found
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Popular
Anonymous
Interview experience
Bad
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Company Website and was interviewed in Mar 2023.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
One-on-one Round (2 Questions)
- Q1. Why amazon? See the bond. View Answers (1)
- Q2. Where are company is see the level of 5 years. View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - I am interested to see your company with in team work
Interview experience
Good
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
One-on-one Round (2 Questions)
- Q1. Tell me about yourself
Define Kashmir Add Answer
- Q2. Why you want to work in our company Add Answer
Get interview-ready with top interview questions
Interview experience
Bad
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed in Jul 2023.
2 Interview Rounds
1
Assignment Round
There wad quiz with matching, speaking, voculaburey test
2
HR Round (3 Questions)
- Q1. Tell me about yourself? Add Answer
- Q2. Why did you left your last job? Add Answer
- Q3. Whats your highest qualification? Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be chill don't mutter and be patient and you will clear for sure
What people are saying about Amazon
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luxuriantquagga
works at
Network Techlab
Loking For A Job Referrals
Hello all,
I am having difficulty connecting with people for jobs, have applied at Amazon, Deloitte, Wells Fargo, CITI etc via career page but it's been months and no response.
And can't find much on Linkedin. I would really appreciate it if you guys can share any consultancy numbers based in Mumbai or their emails or if you can let me know about any vacancies in your company.
I have worked in Icogz for 1 year 10 months as a Junior Python Developer, then I am recently working in Network Tech Lab as Software Engineer (Python) for 6 months.
I have a total of 2.4 years of experience. My current CTC is 3 lpa.
Complete graduation From Viva College Mumbai University.
I live in Mumbai.( If that helps?)
Got a question about Amazon?
Ask anonymously on communities.
I applied via Job Fair and was interviewed in Oct 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
Technical Round (11 Questions)
- Q1. What are the best of amazon like with you? View Answers (13)
- Q2. What we do understand with amazon ? View Answers (3)
- Q3. What we do understand with amazon? Add Answer
- Q4. What you think amazon experience. Add Answer
- Q5. What are the stages in the interview? Add Answer
- Q6. How did you clear your interview? Add Answer
- Q7. How to prepare for this role? Add Answer
- Q8. What are your strengths and weeknesses? Add Answer
- Q9. Tell me about your self? Add Answer
- Q10. What are your hobbies? Add Answer
- Q11. What are your thoughts about amazon? Add Answer
Interview Preparation Tips
Topics to prepare for Amazon Customer Service Executive interview:
- HTML
- SQL Server
- OOPS
- CSS
Amazon interview questions for designations
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Company Website and was interviewed in Mar 2023.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
Aptitude Test Round
An aptitude test usually consists of some sections verbal ability, numerical ability, logical thinking
3
Technical Round (1 Question)
- Q1. Technical skills questions,Tell me about any topic,HR questions Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Identify your career goals
reena chettiar
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed before Oct 2023.
3 Interview Rounds
1
Assignment Round
Grammar, framing sentences, English pronounced etc
2
One-on-one Round (2 Questions)
- Q1. Given basic work knowledge Add Answer
- Q2. Work information and slary5 Add Answer
3
HR Round (1 Question)
- Q1. Given salary breakup and working knowledge Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Good place to work, Good work culture
I applied via Monster and was interviewed in Oct 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2
One-on-one Round (3 Questions)
- Q1. Brief your self
Tell me about your last experience Add Answer
- Q2. What is your salary exception Add Answer
- Q3. Are u comfortable for rotational ship Add Answer
Interview Preparation Tips
Topics to prepare for Amazon Customer Service Executive interview:
- Communication Skills
- Confidence
- Knowledge Management
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed in Mar 2023.
1 Interview Round
1
Gk Round (5 Questions)
- Q1. Who is Indian agriculture union minister View Answers (2)
- Q2. Who is the chief of isro View Answers (1)
- Q3. K.sivan is joined for 1982 Add Answer
- Q4. Who is the former senator of the kingdom of Italy Add Answer
- Q5. Guglielmo Marconi Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - My advice for job seekers is to absolutely do a cover letter tailored two the company and what exactly they are looking for . when I started doing that I started gating for interview
I applied via Naukri.com and was interviewed in Oct 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
2
One-on-one Round (2 Questions)
- Q1. Hello sir mam I am Amit Sain and am 22 year old and am from Sikar Rajasthan and I have completed my graduation and other computer course RS-CIT and tally and my...read more Add Answer
- Q2. Why do you want to join this company View Answers (2)
Interview Preparation Tips
Interview preparation tips for other job seekers - Amazon is very bigest & international platform so join this every people Or everyone's dream is to join Amazon
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected
I applied via Naukri.com and was interviewed in Mar 2023.
1 Interview Round
1
Interview Round (4 Questions)
- Q1. Tell me about you something Add Answer
- Q2. Tell me about your family Add Answer
- Q3. Tell me why should we appoint you in this job Add Answer
- Q4. What are your qualifications Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Say freely
Amazon Interview FAQs
How many rounds are there in Amazon Customer Service Executive interview?
Amazon interview process usually has 2-3 rounds. The most common rounds in the Amazon interview process are Resume Shortlist, Aptitude Test and HR.
How to prepare for Amazon Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Amazon. The most common topics and skills that interviewers at Amazon expect are Asap, BPO Hiring, Call Center Operations, Customer Service and English.
What are the top questions asked in Amazon Customer Service Executive interview?
How long is the Amazon Customer Service Executive interview process?
The duration of Amazon Customer Service Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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Interview Process at Amazon Customer Service Executive
based on 18 interviews in last 1 year
3 Interview rounds
- Assignment Round
- One-on-one Round
- HR Round
View more
People are getting interviews through
based on 84 Amazon interviews
Job Portal
Company Website
WalkIn
Referral
Campus Placement
31%
20%
14%
12%
4%
19% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Customer Service Executive Interview Questions from Similar Companies
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Amazon Customer Service Executive Reviews and Ratings
based on 559 reviews
Rating in categories
|
Customer Service Associate
4.1k
salaries
|  ₹1 L/yr - ₹5 L/yr |
|
Transaction Risk Investigator
3.1k
salaries
| ₹2.4 L/yr - ₹6.5 L/yr |
|
Associate
2.6k
salaries
| ₹0.8 L/yr - ₹6.5 L/yr |
|
Senior Associate
2.6k
salaries
| ₹2 L/yr - ₹10.1 L/yr |
|
Program Manager
2k
salaries
| ₹8.9 L/yr - ₹36 L/yr |
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