Amazon Customer Service Executive Interview Questions, Process, and Tips for Freshers

Q1. What your pet name
Ans. 
My pet name is Max, a friendly and loyal golden retriever.
• My pet's name is Max

• He is a golden retriever

• Max is friendly and loyal
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Q2. What your favourite game
Ans. 
My favorite game is chess.
• I enjoy the strategic thinking and planning involved in chess.

• Playing chess helps improve my problem-solving skills.

• I like the competitive aspect of the game.

• Chess is a timeless game that can be played both casually and competitively.
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Q3. What is OTP full from
Ans. 
OTP stands for One Time Password.
• OTP is a unique code sent to a user's mobile phone or email for verification purposes.

• It is commonly used in online transactions, login processes, and account verifications.

• OTP is valid only for a single use or for a short period of time to enhance security.

• Example: When you log in to your bank account, you may receive an OTP on your phone to confirm your identity.
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Q4. What is your favourite player in India team
Ans. 
My favorite player in the India team is Virat Kohli.
• Virat Kohli is known for his exceptional batting skills and leadership qualities.

• He has broken numerous records and is considered one of the best batsmen in the world.

• Kohli's aggressive playing style and passion for the game make him a fan favorite.

• His consistency in all formats of the game sets him apart from other players.
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Q5. What your best friend
Ans. 
My best friend is someone who is always there for me, understands me, and supports me through thick and thin.
• My best friend is someone I can trust with anything and everything.

• They are always there to listen to me and offer support and advice.

• We share common interests and have a lot of fun together.

• My best friend is like family to me, and I cherish our friendship deeply.
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Q1. Do you know someone working in Amazon ?
Ans. Yes my big brother was working yet
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Q2. Why do you be a part of Amazon ?
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Q3. Iam more interested to make my job career in Amazon because many of the life’s and dreams r made by this company I was to join this job . Tqq
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Q1. When can you say the grapes is a tree ?
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Q2. No the grapes is a plant because . The grape plant it has a thin stems not branches to say this was a tree .
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Q3. What do you mean by hashing ?
Ans. 
Hashing is a process of converting input data into a fixed-size string of characters using a mathematical algorithm.
• Hashing is commonly used in computer science for data retrieval and security purposes.

• It is used to map data of arbitrary size to data of a fixed size.

• Hash functions are designed to be fast and efficient, with minimal collisions.

• Examples of hashing algorithms include MD5, SHA-1, and SHA-256.
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Q4. The process of transforming any key or a string of the characters into the other values .
Ans. 
The process of transforming a key or string of characters into other values.
• Encryption is a common process used to transform data into a different format for security purposes.

• Decryption is the reverse process of transforming the encrypted data back into its original form.

• Encoding and decoding are also methods of transforming data into different representations.

• Examples include AES encryption, Base64 encoding, and Caes...read more
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In this test u have to think about ur self. This test is all about what u ll do who u ll do when u ll do

Listening assignment in which u have to listen the conversation between the customer and customer service provider and u have to choose the sentence what they talked.

Q1. Hello sir mam I am Amit Sain and am 22 year old and am from Sikar Rajasthan and I have completed my graduation and other computer course RS-CIT and tally and my hobby listen to music and traveling and i li...read more
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Q2. Why do you want to join this company
Ans. May I want to join because amazon is not an online platform, it is a very big international brand and I want to be a part of this brand.I want to join amazon so that i can increase my skills
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